2023 Best BMW Dealerships in U.S. List -- Center of Excellence (COE) award winners

[Blue87]

I imagine this list consists of high volume dealerships, which is uninteresting, and would be More interested in a top service-after-the-sale list. They probably just rotate all the dealers through this list so that they can put a plaque up on their wall lol

[OnlyGerman]

My local south Florida dealer isn’t on there, as they shouldn’t, because they suck.

[OnlyGerman]

Originally Posted by ibmc

My dealership for my 550i, 2018 M4 C and 2022 M4 C are not there, but to be fair, the just moved out of their old shop and showroom into brand new digs just completed a couple months ago. I hope to see them on there next year. No excuse now that they have a state of the art show room and shop!

State of art new prices now too

[Saywhat4118]

I live near grapevine Texas (BMW of Grapevine) and I don’t recommend them.

[Duta569]

Hmmm. My dealers on there. Not sure about that whole Circle of Excellence thing, they're just volume dealer and sell cheaper than everybody else, that's not excellence, that's just being cheap.

[Cas29]

Cool, my dealer made the list. Thinking about it, they have a great sales team, and service techs and advisors.

[MKParris]

Originally Posted by OnlyGerman

My local south Florida dealer isn’t on there, as they shouldn’t, because they suck.

There are no good sofla dealers.

[Remington]

Not surprised Passport BMW, my dealer, made the list. They are top notch and I've been a customer for twenty years.....six M cars and five wagons and SAVs....

[pgmoran]

Originally Posted by chrisk03

Good to know about Sun...they have a vehicle I'm interested in, so we will see. 👍

I've mostly used Otto's BMW in West Ch, PA and they've been pretty good, but not on this list.

I bought my CPO F80 M3 from Ottos back in Nov 2021, and had a great experience. On top of that, when I brought it in for my PA inspection, they even gave me a M8 convertible loaner. Definitely recommend!

[bavarianboar]

This metric means nothing for this forum. One can feel good about where they got their cars from, some of very creative SAs work at those dealerships and it means nothing whether they give you a good deal or a buying experience. Lot driven by sale numbers.

To us they are all stealerships at the end of the day

[arciga18]

Originally Posted by chrisk03

Good to know about Sun...they have a vehicle I'm interested in, so we will see. 👍

I've mostly used Otto's BMW in West Ch, PA and they've been pretty good, but not on this list.

The m2 CS ?

[NEfan508]

Kitchen table buying, my bimmer store was 1k miles away, overnighted paperwork, deposit by credit card

20 min phone talking, 5 emails later

Negotiated some money off, base rate and all incentives/rebates

Performance delivery center pickup so actual location of store selling didn’t matter to me if they were in Wyoming or round the corner

Edit: nice to see 3 New England stores on here but none had any spots for orders that month

[Westside Guy]

Originally Posted by MKParris

There are no good sofla dealers.

I have had terrible experiences in Miami but we will have to agree to disagree on your statement as I have only had wonderful experiences with both the sales and service departments of BMW of Ft. Lauderdale.

[chrisk03]

Originally Posted by arciga18

The m2 CS ?

X4M Comp...but the M2 CS they have looks great. Decisions, decisions. 🤔

[Liquid2.0T]

Originally Posted by ASAP

0 FL dealers isn't exactly a shocker.

Exactly. Living in Miami the last two BMW's I bought were from California and Georgia. The dealers down here are downright offensive with their sales tactics and pricing. Glad to see that none of them made the list.

[Scrippy]

Originally Posted by Blue87

I imagine this list consists of high volume dealerships, which is uninteresting, and would be More interested in a top service-after-the-sale list. They probably just rotate all the dealers through this list so that they can put a plaque up on their wall lol

I agree but that list would be short. All any dealer cares about is sales. Keeping great cars on the road in an effective manor is not their concern in the slightest.

[RigaTony1982]

Originally Posted by Mosaud1998

Damn, only one dealer from IL made it on here? Jesus

Yeah, they are brutal. In the past 2 months I’ve ordered an X3 for my wife and a Z4 for myself. Tried about every dealer in the Chicagoland area. In the end I just used a broker. I don’t think I’ll ever buy a car again without going that route.

[Mosaud1998]

Originally Posted by RigaTony1982

Yeah, they are brutal. In the past 2 months I’ve ordered an X3 for my wife and a Z4 for myself. Tried about every dealer in the Chicagoland area. In the end I just used a broker. I don’t think I’ll ever buy a car again without going that route.

What's a broker do?

[Kevin_The_Clean1]

Originally Posted by MinMax

Very happy to see Peter Pan BMW from bay area on the list! Both dealer and service department are great!

I saw that two. But the last time I was there (about 2 months ago) I hear one of the employees saying there was no service center there or no parts department there.

So which one was it & does that even make sense... ?

[RigaTony1982]

Originally Posted by Mosaud1998

What's a broker do?

Basically have pre-negotiated deals with a dealer. In my case, I got 9% off MSRP of the X3 order, and also all incentives and tier 1 financing rate at no markup. Z4 was the same, but only 4% off. Also no add ins or any other bs.

We picked up the X3 3 weeks ago and was the simplest process I’ve ever done. Everything was as agreed and they didn’t try to tack anything on. My Z4 moved to “dispatched front the factory” status this morning and I’m expecting the same.

Edit: here’s a link to a quick recap I wrote after we picked up the X3 in case you’re interested.

https://g29.bimmerpost.com/forums/sh....php?t=1993402

[BlueLEDz]

Originally Posted by Sparky_12

Agree with both your points. Have purchased several from United and a couple from Global Imports. Global was not great to deal with. Same sentiments around Nalley on the service side.

I just bought from Global and agree that the experience wasn’t great.
Hoping service is at least okay.
And really glad Nalley was too lazy to call me back.

[moesess34]

Originally Posted by JMD

Hmm, none of the 3 dealers I buy from in VA made the cut! And nor did the dealer in MD where I recently bought my 45e. However, my former dealer, Passport BMW (...where I've bought about 8 BMWs) did make the list. Good for them...

I brought my last car in VA. I wouldn’t buy another car from them….