New 2012 M3 missing factory standard features

Peahi · 11-27-2011, 02:25 PM

This is weird...this is like standard stuff.

DutchSlacker · 11-27-2011, 04:28 PM

Quote:

Originally Posted by dbarnes

Technic is 100% correct - use the ordering guide, and only the ordering guide, when discussing your standard equipment issues with the dealer. All of us that ordered early prduction week 2012s have already gone thru this, for various reasons, and the ordering guide is your only "friend".

That is exactly what I am going to do. The good thing is my dealer sent me the same doc as provided above when I ordered my car. My CA is off today, but did shoot me an email stating he will look into it first thing tomorrow morning. I will keep you guys posted. Thanks for all the great advice.

M3SQRD · 11-27-2011, 06:07 PM

Quote:

Originally Posted by DutchSlacker

That is exactly what I am going to do. The good thing is my dealer sent me the same doc as provided above when I ordered my car. My CA is off today, but did shoot me an email stating he will look into it first thing tomorrow morning. I will keep you guys posted. Thanks for all the great advice.

Good luck - I sure hope this dealership has common sense!

S65V8 · 11-27-2011, 07:32 PM

Very unusual. I guess it happens ONCE in a while, but this is the first I've heard of it...sorry to hear you're going through some hassles.

Quote:

Originally Posted by DutchSlacker

I've been a long time lurker on these forums and today I finally got my JB 2012 e92 M3 after waiting for it for almost 3 months (It came on the Cronus Leader which arrived at port last tuesday) ! I guess it was about time to register!

So something seems off with my car:

- It is supposed to have bluetooth, but the menu doesn't display it as a configurable feature
- I ordered PDC (it is on the sticker too) My rear bumper has the PDC sensors, but my dash is missing the PDC button. Did I mention it doesn't work either?
- 2012s should come with the usb/ipod adapter, though unfortunately they forgot to install this in my car as well.

Tomorrow I will call my CA, but I am wondering if anybody on this forum has had experience with missing factory standard features. Maybe they built my 2012 car as a 2011?

Cheers

Ateam · 11-27-2011, 07:59 PM

Wow that is incredible. I am sure they can add blue tooth and USB/IPOD for you at their expense so you should be covered and not too huge a deal but still a big pain that you even have to waste time thinking about this. Well good news is you will enjoy the engine sounds for the next few months and not even think about playing your ipod so you should be ok

THE TECH · 11-28-2011, 10:30 AM

Quote:

Originally Posted by DutchSlacker

BMW of mountain view. Yeah, I knew about the generic manual. I messed up on the PDC part. I remember reading your car was on the same boat as mine, did you pick yours up already?

Nope, haven't gotten mine. When you said you had yours already I was wondering whether I could have had mine sooner. I haven't heard from my CA that it is ready though even though the BMW site shows it at the dealer.

kmarei · 11-28-2011, 02:51 PM

have you checked you have a V8??

DutchSlacker · 11-28-2011, 06:32 PM

Quote:

Originally Posted by kmarei

have you checked you have a V8??

It says "Mazda" on the engine cover. That means its a V8, right? ;-)

Anyway, contacted my CA today. He was first claiming the order guide was wrong and you will only get bluetooth and ipod/usb if you get nav. I told him that was BS I was going to get a second opinion at BMW USA. Now he just sent an email to the local bmw rep to find out who is right. So we'll see.

kmarei · 11-28-2011, 06:38 PM

Quote:

Originally Posted by DutchSlacker

It says "Mazda" on the engine cover. That means its a V8.

No
But it means you get to say "zoom zoom zoom!" when you're driving it

tlp · 11-28-2011, 06:48 PM

Quote:

Originally Posted by kmarei

No
But it means you get to say "zoom zoom zoom!" when you're driving it

Can I nit pic?

Mazda "Zooms" are always divisible by 2.

tlp · 11-28-2011, 06:54 PM

Quote:

Originally Posted by DutchSlacker

Anyway, contacted my CA today. He was first claiming the order guide was wrong and you will only get bluetooth and ipod/usb if you get nav. I told him that was BS I was going to get a second opinion at BMW USA. Now he just sent an email to the local bmw rep to find out who is right. So we'll see.

Bummer. It's certainly not your fault. It's either the dealer or BMW.

Did the dealer give you a printout of your Production Order via Dealer Speed for you to review/sign?

It would have the option codes and then you could pinpoint whether it was a dealer order omission or a factory production omission.

Good Luck!!

kmarei · 11-28-2011, 07:37 PM

Quote:

Originally Posted by tlp

Can I nit pic?

Mazda "Zooms" are always divisible by 2.

Nit pic denied!!!
The original ad had zoom zoom zoom
As that's a line from a japanese song use in the ad
Check number 4
http://www.urbandictionary.com/defin...%20Zoom%20Zoom

Technic · 11-28-2011, 07:43 PM

Quote:

Originally Posted by DutchSlacker

It says "Mazda" on the engine cover. That means its a V8, right? ;-)

Anyway, contacted my CA today. He was first claiming the order guide was wrong and you will only get bluetooth and ipod/usb if you get nav. I told him that was BS I was going to get a second opinion at BMW USA. Now he just sent an email to the local bmw rep to find out who is right. So we'll see.

So your window sticker and bmwusa.com are wrong as well?

Your CA is a monkey.

DutchSlacker · 11-29-2011, 08:06 PM

Quick update: Dealership has confirmed (for now) that the mentioned features are indeed standard. They are still waiting on a response from BMW NA...

Technic · 11-29-2011, 08:17 PM

Quote:

Originally Posted by DutchSlacker

Quick update: Dealership has confirmed (for now) that the mentioned features are indeed standard. They are still waiting on a response from BMW NA...

Good luck with the resolution...

M3SQRD · 11-30-2011, 05:36 AM

Same here...good luck and I hope things get resolved quickly and correctly!

So did your CA at least apologize for his earlier comments about the ordering guide being wrong?

JulieDriving · 11-30-2011, 07:48 AM

Quote:

Originally Posted by Technic

So your window sticker and bmwusa.com are wrong as well?

Your CA is a monkey.

Owned by Technic!

I can't believe some of the "convenient" excuses from CAs that I hear about ...

I'm really sorry OP, it must be very disappointing. I hope they make up for it to your satisfaction.

DutchSlacker · 11-30-2011, 04:30 PM

Ok, just got a call from my CA. Apparently, there has been a whole batch of 2012 M3 coupes and convertibles that have been manufactured without bmw assist/bluetooth/ipod integration. They gave me the choice of either returning the car or take a $1050 check. Obviously I took the check as I don't want to wait another 3 months. It sucks, but I can live without these gadgets.

Jch99 · 11-30-2011, 05:26 PM

Quote:

Originally Posted by DutchSlacker

Ok, just got a call from my CA. Apparently, there has been a whole batch of 2012 M3 coupes and convertibles that have been manufactured without bmw assist/bluetooth/ipod integration. They gave me the choice of either returning the car or take a $1050 check. Obviously I took the check as I don't want to wait another 3 months. It sucks, but I can live without these gadgets.

Why don't you have them install these options at free of charge.

tlp · 11-30-2011, 06:14 PM

Quote:

Originally Posted by DutchSlacker

Ok, just got a call from my CA. Apparently, there has been a whole batch of 2012 M3 coupes and convertibles that have been manufactured without bmw assist/bluetooth/ipod integration. They gave me the choice of either returning the car or take a $1050 check. Obviously I took the check as I don't want to wait another 3 months. It sucks, but I can live without these gadgets.

Wow what a colossal blunder. I find it disconcerting that your CA assumed that you were wrong or mistaken off the bat. Glad that you found resolution that you can live with.

spdy330 · 11-30-2011, 09:50 PM

I would have given the car back. Just my opinion.

Peahi · 11-30-2011, 10:44 PM

Man...I'm so conflicted on this. These cars were totally NOT set up right...it's a shame. At the same time, what is the world coming to if a car without bluetooth and iPod connectivity are unacceptable. On the other hand, the car is expensive and you waited a while. It sucks all around, who cares about the measly check.

I wouldn't even deal with the guy who told you were wrong over at BMW Mtn View. I just wouldn't trust his word anymore. Maybe you can send an email to BMW USA to figure out what really happened, you know?

In either case, enjoy the car man. I love every minute, and honestly I barely listen to music...the engine is music (perfect shifts are music) AND I when I'm having a fun time driving, taking a call on craptooth totally disrupts the whole experience. You can put that check to good use on some accessories.

11-27-2011, 02:25 PM	#23
Peahi Captain 15 Rep 681 Posts Drives: 2012 M3 CPE Join Date: Jun 2011 Location: SF Bay Area iTrader: (0)	This is weird...this is like standard stuff. __________________
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11-27-2011, 07:59 PM	#27
Ateam Banned 126 Rep 1,105 Posts Drives: M3 Join Date: Sep 2011 Location: USA iTrader: (0)	Wow that is incredible. I am sure they can add blue tooth and USB/IPOD for you at their expense so you should be covered and not too huge a deal but still a big pain that you even have to waste time thinking about this. Well good news is you will enjoy the engine sounds for the next few months and not even think about playing your ipod so you should be ok
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11-28-2011, 02:51 PM	#29
kmarei Major General 943 Rep 6,980 Posts Drives: 2014 BMW 435i X-drive Join Date: Jul 2008 Location: Reston, VA iTrader: (34) Garage List 2018 Audi RS5 [0.00]	have you checked you have a V8?? __________________
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11-29-2011, 08:06 PM	#36
DutchSlacker New Member 3 Rep 12 Posts Drives: e92 M3 Join Date: Nov 2011 Location: San Jose iTrader: (0)	Quick update: Dealership has confirmed (for now) that the mentioned features are indeed standard. They are still waiting on a response from BMW NA...
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11-30-2011, 05:36 AM	#38
M3SQRD Major General 7938 Rep 9,881 Posts Drives: 330G20,240F22,M3E92,F82,MCSR56 Join Date: Jun 2009 Location: Mid-Atlantic iTrader: (12)	Same here...good luck and I hope things get resolved quickly and correctly! So did your CA at least apologize for his earlier comments about the ordering guide being wrong?
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11-30-2011, 04:30 PM	#40
DutchSlacker New Member 3 Rep 12 Posts Drives: e92 M3 Join Date: Nov 2011 Location: San Jose iTrader: (0)	Ok, just got a call from my CA. Apparently, there has been a whole batch of 2012 M3 coupes and convertibles that have been manufactured without bmw assist/bluetooth/ipod integration. They gave me the choice of either returning the car or take a $1050 check. Obviously I took the check as I don't want to wait another 3 months. It sucks, but I can live without these gadgets.
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11-30-2011, 09:50 PM	#43
spdy330 Major General 560 Rep 6,148 Posts Drives: 05 Tundra, 15 FIT, 17 CRV Join Date: Dec 2009 Location: Chino Hills, CA iTrader: (163)	I would have given the car back. Just my opinion. __________________ If you will be purchasing ANY AT&T services online or in store could you mention that you were referred by me? My Employee Referral ID is eo4489. This would be a great help and it costs you nothing, thank you!
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11-30-2011, 10:44 PM	#44
Peahi Captain 15 Rep 681 Posts Drives: 2012 M3 CPE Join Date: Jun 2011 Location: SF Bay Area iTrader: (0)	Man...I'm so conflicted on this. These cars were totally NOT set up right...it's a shame. At the same time, what is the world coming to if a car without bluetooth and iPod connectivity are unacceptable. On the other hand, the car is expensive and you waited a while. It sucks all around, who cares about the measly check. I wouldn't even deal with the guy who told you were wrong over at BMW Mtn View. I just wouldn't trust his word anymore. Maybe you can send an email to BMW USA to figure out what really happened, you know? In either case, enjoy the car man. I love every minute, and honestly I barely listen to music...the engine is music (perfect shifts are music) AND I when I'm having a fun time driving, taking a call on craptooth totally disrupts the whole experience. You can put that check to good use on some accessories. __________________
	Appreciate 0 Quote