Quote:
Originally Posted by TheRussski
Quote:
Originally Posted by Lienrocs
I'm not taking about bearings. But when you order a several thousand dollar baffled oil pan from them (of which they provided the donor pan, their own baffle and did all the welding) only to have the welds resemble Swiss cheese and have a massive crack in it you would expect them to remedy the situation in some way considering they are 100 percent at fault for poor work. Not have them tell you it's a huge bummer and then go dark.
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Didn’t know about your experience, fair enough. |
Maybe Vac treats shops that have a high order volume better but I have yet to have a good experience from them. I hope I'm the outlier for everyone else's sake. If others are having good results then I hope that trend continues because I don't want anyone to fail, Vac included. I just don't understand how/why customer service and backing your products/brand is becoming so rare these days.