Diamond Cut Alloy Wheels

Bunkermentality · 04-09-2015, 08:57 AM

I have an 04/12 build BMW 320d M Sport Special Edition. I recently scuffed one of the alloy wheels so requested a specialist to repair this. He observed that the wheels were originally diamond cut but had been sanded back to the bare metal, and then lacquered. He also observed that if a wheel needed a major repair requiring a further diamond cut then this wheel would not match the other three as the diamond cut wheel is much brighter. He also noted that some of the lacquer is peeling away.

Whoever has performed the bare metal repair must have know than this was not appropriate for a diamond cut wheel and has done this to save money. As this car is still under warranty do I have a case to make to BMW requiring that the original diamond cut finish is restored?

Paul

255/30 R19
Build 04-12

grantmax · 04-09-2015, 11:16 AM

WUT.

Amirsm3 · 04-09-2015, 11:31 AM

I don't think your warranty will cover that. There's no manufacturer's defect, that's just a botched wheel repair job.

Bunkermentality · 04-09-2015, 11:43 AM

But the repair job will have been done by BMW hence they have botched their own repair.

What if one of the wheels needs to be replaced? The replacement standard issue wheel will be diamond cut so it won't match the others. The BMW warranty team may also reject the claim because of the BMW shortcut work.

Flying Ace · 04-09-2015, 12:14 PM

so BMW performed the wheel repair? I don't think that's possible here in the US

ZEEM3R · 04-09-2015, 12:17 PM

Unless you can prove 100% BMW messed up the repair, they'll never repair it under warranty. The only time any dealer ever has done so is if they caused the damage in the first place.

ZEEM3R · 04-09-2015, 12:18 PM

Quote:

Originally Posted by Flying Ace

so BMW performed the wheel repair? I don't think that's possible here in the US

I believe they usually hire a third party to do repairs. My dealer messed up my rims and damaged the aftermarket paint on them and they paid full price for both repair of rim and the paint.

davesaddiction · 04-09-2015, 05:26 PM

If you have a wheel repaired, made sure they're careful with the clear, to keep it away from the lug holes. My wheel had a thick layer of clear on it, and some of it ended up melting and basically fused the wheel to the hub (probably more of an issue if you track your car, which I did a few times last year). I nearly had an aneurysm getting that wheel off last fall, and ended up screwing up three of my lug bolts in the process.

Bunkermentality · 04-24-2015, 05:34 AM

It turns out that BMW did sand the wheels and re-paint to make good kerb damage. They did this prior to my purchase. Closer inspection of the BMW Warranty shows that the wheels are excluded. But BMW did sell me alloy wheel insurance which includes replacement wheel cover. If I ever need to invoke this I'll have one diamond cut wheel and three painted wheels.

When I talked this through with the Sales Manager he argued that it was perfectly acceptable to repair the wheels to a non diamond finish. However he also accepted the problem with the insurance and offered to reimburse me should I ever have to replace a wheel on the insurance by paying the costs to make the replacement wheel match the other three. I accepted this offer and consider this a reasonable settlement.

04-09-2015, 08:57 AM	#1
Bunkermentality New Member 3 Rep 16 Posts Drives: E93 2012 Sport Plus Join Date: Jan 2015 Location: Gretare London, UK iTrader: (0)	Diamond Cut Alloy Wheels I have an 04/12 build BMW 320d M Sport Special Edition. I recently scuffed one of the alloy wheels so requested a specialist to repair this. He observed that the wheels were originally diamond cut but had been sanded back to the bare metal, and then lacquered. He also observed that if a wheel needed a major repair requiring a further diamond cut then this wheel would not match the other three as the diamond cut wheel is much brighter. He also noted that some of the lacquer is peeling away. Whoever has performed the bare metal repair must have know than this was not appropriate for a diamond cut wheel and has done this to save money. As this car is still under warranty do I have a case to make to BMW requiring that the original diamond cut finish is restored? Paul 255/30 R19 Build 04-12
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04-09-2015, 11:16 AM	#2
grantmax Lieutenant Colonel 142 Rep 1,637 Posts Drives: 2011 M3 ZCP Join Date: Mar 2011 Location: LA iTrader: (1)	WUT.
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04-09-2015, 11:31 AM	#3
Amirsm3 Brigadier General 514 Rep 3,482 Posts Drives: 2011 Space Grey e90 M3 Join Date: Feb 2014 Location: Williams/Flagstaff, AZ iTrader: (3)	I don't think your warranty will cover that. There's no manufacturer's defect, that's just a botched wheel repair job. __________________ 2011 e90 M3 Space Grey DCT ZCP- eAs, BMW Performance, Agency Power, Macht Schnell, iND, Milltek, Volk, Challenge, Stoptech, Ohlins BMWCCA:518970
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04-09-2015, 11:43 AM	#4
Bunkermentality New Member 3 Rep 16 Posts Drives: E93 2012 Sport Plus Join Date: Jan 2015 Location: Gretare London, UK iTrader: (0)	But the repair job will have been done by BMW hence they have botched their own repair. What if one of the wheels needs to be replaced? The replacement standard issue wheel will be diamond cut so it won't match the others. The BMW warranty team may also reject the claim because of the BMW shortcut work.
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04-09-2015, 12:14 PM	#5
Flying Ace Lieutenant General 4987 Rep 11,891 Posts Drives: G05 45e, 997.1 & 991.1 GT3s Join Date: Jul 2014 Location: SF, CA iTrader: (5)	so BMW performed the wheel repair? I don't think that's possible here in the US __________________ 22 Phytonic/Coffee X5 45e (CoVID-free) 08 Speed Yellow 911 GT3 Sharkwerks 12 AW/Cinnamon X5d Sports Pkg (retired) 14 AW/Beige M6GC ZCP, MPE, V2 steering wheel, vorsteiner (retired) 08 SSII/Black E90 M3 (retired)
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04-09-2015, 12:17 PM	#6
ZEEM3R Captain 144 Rep 692 Posts Drives: 2016 Jaguar F-Type S AWD Join Date: Jan 2012 Location: Long Island, NY iTrader: (1)	Unless you can prove 100% BMW messed up the repair, they'll never repair it under warranty. The only time any dealer ever has done so is if they caused the damage in the first place. __________________ 2013 BMW M3 Competition - Gone, But Never Forgotten 2016 Jaguar F-Type S AWD 2016 Land Rover Range Rover Sport Td6 HSE 2017 Porsche Macan Turbo
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04-09-2015, 05:26 PM	#8
davesaddiction is fast cars 391 Rep 2,136 Posts Drives: '08 E90 M3 6MT SSII BPM Stg II Join Date: May 2012 Location: Oklahoma iTrader: (0)	If you have a wheel repaired, made sure they're careful with the clear, to keep it away from the lug holes. My wheel had a thick layer of clear on it, and some of it ended up melting and basically fused the wheel to the hub (probably more of an issue if you track your car, which I did a few times last year). I nearly had an aneurysm getting that wheel off last fall, and ended up screwing up three of my lug bolts in the process.
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04-24-2015, 05:34 AM	#9
Bunkermentality New Member 3 Rep 16 Posts Drives: E93 2012 Sport Plus Join Date: Jan 2015 Location: Gretare London, UK iTrader: (0)	It turns out that BMW did sand the wheels and re-paint to make good kerb damage. They did this prior to my purchase. Closer inspection of the BMW Warranty shows that the wheels are excluded. But BMW did sell me alloy wheel insurance which includes replacement wheel cover. If I ever need to invoke this I'll have one diamond cut wheel and three painted wheels. When I talked this through with the Sales Manager he argued that it was perfectly acceptable to repair the wheels to a non diamond finish. However he also accepted the problem with the insurance and offered to reimburse me should I ever have to replace a wheel on the insurance by paying the costs to make the replacement wheel match the other three. I accepted this offer and consider this a reasonable settlement.
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