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11-16-2012, 12:16 PM | #1 |
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Another reason why I hate BMW Dealerships!
So I have a week left for my factory warranty to run out and I noticed the brakes make a mild squealing noise just before coming to a complete stop. It only happens right before the car stops. Not a big deal but it annoying nonetheless. So I took it to my local dealership and they changed the rear brake pads claiming the rear brake sensor was responsible for the squeal even though I told them it seemed to be coming from the front. I picked up the car yesterday and sure enough, the noise is still there
I called the SA today and this was her response: We have already changed the rear brake pads and if you want to change the front ones, you will have to pay out of pocket because BMW will not cover it as the brake pads are still within specThat is by far the dumbest explanation I have received. So I asked her again what that had to do anything with the squeal and she said that's the best they could offer since the front pads are practically new. Makes no frickin' sense |
11-16-2012, 12:37 PM | #2 |
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Um you just got free rear brake pads and now you are mad they wont give you front ones for free too since they have plenty of life left? Seems reasonable...
Maybe the pads have nothing to do with the squealing noise? Try telling the SA that you are not asking for the front pads to be replaced, all you want is the squeal gone. |
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11-16-2012, 12:42 PM | #3 | |
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11-16-2012, 12:47 PM | #6 |
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moving (metal) parts... friction... heat... you're gonna get some noise form time to time. Sorry.
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11-16-2012, 12:57 PM | #7 | |
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Read above please Guess that'll work but not the most pleasant ride I would say |
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11-16-2012, 01:14 PM | #8 | ||
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not always; not uncommon for a rear pad to be changed prior; weird i know, but I don't get the rant. If the pads are w/in spec they won't change em, why should it be assumed they should change em first. Welcome to the world of BMW maintenance; if this is the worst that happens good, otherwise you'll be making a lot of these whiny rants |
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11-16-2012, 01:16 PM | #9 |
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also, the brakes on M sometimes squeak, esp reversing or covering the brake. It doesn't take a mechanic to look at the amount of pad life left through the wheel. take a look at see.
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11-16-2012, 01:43 PM | #10 |
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Srs?
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11-16-2012, 02:11 PM | #11 |
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I feel like I'm taking crazy pills reading these responses.
The OP said he wanted the squeal gone, he never said anything about wanting the front brake pads replaced. It was the dealer that brought up the fact that they would not change the pads if they were within spec. He said fix the squeal coming from the front, they said we will not replace the brake pads. The response to the request does not make sense. That being said, ya, you will get some squeal every now and then. I'd just get used to it, it IS a machine. |
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11-16-2012, 02:39 PM | #13 |
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Brake squeal happens on these cars. I believe it's even mentioned in the M Supplement Manual. Seems to happen most after you've heated them up and then start braking lightly, but yes as Z K mentioned above, pressing harder makes it go away. Unless you're getting constant squeaking at all ambient and brake temperatures and all levels of braking force, I'm pretty sure what you're hearing is normal.
I switched over to StopTech Street Performance pads after I got brake fade and warped rotors (or uneven pad deposits) using the stock pads at my most recent track weekend. They have the same behavior on the street in terms of noise, dust, bite when cold, etc, but they bite harder and last longer on the track. Good all-purpose pad IMHO. Remains to be seen how long they'll last, but if you're coming off Ultimate Service and can't get free OEM pads anymore, I'd consider them. HP Autowerks currently has fronts for $103.95 and rears for $79.95.
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11-16-2012, 02:40 PM | #14 | |
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Thanks. Very useful. You bet. The responses on this forum continue to amaze me. |
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11-16-2012, 02:46 PM | #15 |
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I too am having a similar problem, and reading this gives me some more insight. My warranty is up in 2 weeks (2008 M3) and I have only 17k miles on my car. I don't have as much of a squeal, but more so like a slighty humming or vibration/rumble when I come to a stop. Its only if I am at the point where I am at 20-15 mph as I come to a stop. I can't remember when it started doing this. Granted, the car stops perfectly fine, its just something that, not only is it heard, but it is felt, as well.
I have an appointment set for Tuesday and I am gonna telll them to check the entire car with a fine toothed comb and fix anything that needs to be fixed.
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11-16-2012, 02:49 PM | #16 | |
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11-16-2012, 02:53 PM | #17 | |
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This sounds intriguing. I KNOW a car is supposed to have smooth braking, but this just feels different to me. Will the dealer replace the rotors, you think? Thanks for the help! OP, glad you posted this.
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11-16-2012, 02:58 PM | #18 | |
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I later learned that uneven pad deposit issues will occasionally go away after 6 weeks of light driving (when the pads are cold enough to scrape pad deposits off the rotors rather than add more), but I had only waited 4 weeks before taking it in, so it might have taken care of itself. But I still switched to different pads even though that meant giving up the Ultimate Service pad benefit because I knew the dealer wouldn't keep replacing pads and rotors for me, and I definitely didn't want to be buying new pads and rotors after every track weekend -- plus that wouldn't have solved the brake fade issue. First track weekend on the new pads and no vibration issues afterward.
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11-16-2012, 03:01 PM | #19 | |
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Mike
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11-16-2012, 03:14 PM | #20 | |
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11-16-2012, 05:13 PM | #21 |
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Hawk HPS. Problem solved.
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11-16-2012, 05:18 PM | #22 | |
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