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04-13-2011, 09:20 AM | #376 | |
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A phone call is all he was asking.
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04-13-2011, 11:08 AM | #377 |
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I was hoping to see the results of these tests...
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04-13-2011, 11:52 AM | #378 | |
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You did waste my time and money by leading me to believe that you were going to continue with the date that we tentatively planned. You could have EASILY called, emailed, or sent a text message saying that you would not be able to attend. It's not a personal stab - it's the truth. It was disrespectful of my time and my efforts to prove to everyone that there is foul play here. You completely wasted my time and considering I am a business professional would you expect me to not be frustrated? Especially considering I've offered you a once sided deal that entitles you to over a thousand dollars? We've had plenty of wasted opportunities to run this test, and each time you and Jeremy backed down for flimsy reasons. For example, first you wanted Jeremy present. Jeremy's presence isn't needed because we offered to buy you an EZ Flash, and as part of the testing procedure, he's not even allowed to touch the car anyways; so I don't understand this. Then the excuse changed that you couldn't make it because of Gintani/OE preparations for M-Fest. That's strange also because neither Gintani nor OE Tuning are sponsors of M-Fest anyway. In response to "Meanwhile he had cars to tune during that time...i'm not sure how that is a loss of time, money and efforts.": For Friday there were three cars scheduled for the dyno. Your car, a customers E92 M3, and my car to fine tweak the akrapovic software. Considering you didn't respond, the customer I had scheduled remains untuned, and my car was also never re-dynotuned. The event was scheduled specifically for you, and it just made sense to have a group session to reduce time commitments on multiple days. So yes - it was a waste of time, money, and efforts. Especially since I cancelled all of my IT clients for that day to make room for the shootout. Powerchip is a global company, and has more technical capabilities in more locations around the world than any other 'chiptuning'company we are aware of. Powerchip is unlike a lot of aftermarket tuners in the we have a technical team with multiple layers to ensure a consistency of quality of product and service for many years to come. Many companies selling 'tunes' are a 'one man band', often the head tuner is the only employee and will use different email accounts such as 'sales' and 'info' to generate leads, but then he will be the only person answering the emails because he does not have any employees. Obviously this saves on fixed costs, but if the tuner leaves the company or is forced to return to his home country, it leaves the possibility of a lack of continued support. Powerchip has four levels of technical skills. The Installer - as the name suggests, installs the product into the car The Local Software Calibrator - customizes the calibration that has been designed by the Senior Calibration Engineer for the local market Senior Calibration Engineer - Has been with Powerchip for 6 years and oversees the day to day design of the engine calibrations, he reverse engineers the factory calibrations, and he disassembles the source code, and implements the map encryption technologies. Our Engineering Director holds a doctorate in Engineering from the prestigious Cambridge University in the UK, and has over 15 years experience in designing automotive calibrations for the OEM on unreleased cars prior to joining Powerchip, and he is in charge of ensuring that our technology is designed and tested using OEM style practices, and also oversees calibration integrity from each of our technical centers around the globe. We presently have technical recourses in four locations that produce localized calibrations specific to the needs of each market, with different fuel octanes and calibrations, this is becoming very important. We have local techs in Europe, Tokyo, California and Australia. Most 'chiptuners' don't have four technicians in the whole company, Powerchip have the ability to produce a locally produced 'custom tune' to suit local modifications or local fuel with technicians 'on the ground' in four regions around the world, and this capability exists without the local Software Calibrator needing to send the Senior calibration Engineer the file to tune. Compare this with other companies reading files out with a 'slave' and then sending the file to one 'master' location for the one man band tuner to modify and send a locked file back. Our four engineering capabilities ALL produce localized versions of UNLOCKED software, in the local market, to suit local conditions. They are not simply installing a locked file made by a 'head tuner' in another remote location. So that means we can 'custom dyno tune' in each of the four regions. It is true that Jeremy left Powerchip and now sells a modified version of a tune that was developed by Powerchip’s senior calibration engineer. That's life unfortunately. With Powerchip having four tuning centers around the world, and with the skills 'passed down' to allow the local software calibrator to make unlocked changes, it is a fact of life that self-interest will mean that someone leaves and sets up in competition. As you can see with our formal structure, we don't rely on one tuner to design Powerchip software. The library of the company’s files goes back 19 years, so it’s important that the continuation of business goes on even when a technical staff member leaves. I'm not sure you're going to have the same consistency with OE Tuning. Thank you. Last edited by BPMSport; 04-14-2011 at 09:58 PM.. |
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04-13-2011, 12:17 PM | #379 |
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I think I called it about 18 pages ago. This will never happen. But I will say it now, the recent developments in this thread lead me to believe that we aren't getting the whole story.
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04-13-2011, 01:03 PM | #381 | |
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Jeremy does not need to be there at all. The only purpose of him being there is to remove the OE tuning file from the car, which is exactly why we proposed the use of his own EZFlash unit. I won't mention Jeremy's attitude and professionalism from my last visit at Gintani. Given that, it might be better if he is not there notwithstanding the open invitation. He is free to show up and encouraged to as long as he acts like an adult. |
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04-13-2011, 02:35 PM | #382 |
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It's more damaging to a company's image/standing with the enthusiast community having these types of concerns than losing a few hours of time during the day to complete this test and clear their name.
This goes to both PC, Gintani, and potentially owner of car. It really shows a lot.
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04-13-2011, 02:48 PM | #383 | |
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04-13-2011, 04:03 PM | #384 |
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Mike Benvo has always been good to me, but he does jump the gun a bit when he gets frustrated. It's just a personality trait that I realized he had (not unlike myself actually). Hopefully Mike, James, and Jeremy can get something worked out, so this issue can be put to rest.
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04-13-2011, 04:12 PM | #385 |
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As I mentioned before, you can tune my car and then have OE tune my car and then you guys can compare dyno charts
Btw, i don't know if this matters, but I drove xchosun1x's car the other day and it was fast I haven't driven a PC tuned car so I cannot comment on that, but xchosun1x's car was a blast to drive (even if it was a short drive and I didn't redline it) I hope everything works out best for everyone...
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04-13-2011, 10:58 PM | #386 | |
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I told James that I would make all of the arrangments for that day, and if there was an issue where we couldn't be accomodated on that day, I would let him know immediately. I believe that was on a Monday or Tuesday. So I spent the middle of the week trying to iron out the arrangements (namely the dyno), and then received no communication back from him. This was not a misunderstanding but a lack of action on his part. |
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04-14-2011, 03:51 AM | #387 |
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sorry to say Mike but you called less than 24 hours before the actual date and time to confirm. That doesn't fit with your "letting me know monday or tuesday" statement.
I'm not sure how you can consider a hard date when you haven't confirmed with the third party dyno before hand....isn't that the meaning of tentative? if you want to put blame on me...go ahead..nothing is going to stop you. I did take responsibility for not getting in contact with you and admitted to it however places 100% of blame on me? Making me responsible for you losing out on your other jobs, missed calls etc meanwhile tuning other cars at the dyno facility mentioned earlier? I have my views on it and so do you. whatever makes you feel better |
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04-14-2011, 03:54 AM | #388 | |
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so if the dyno facility was not available that day.....we still would have met and sat on our asses because it was a 'set in stone' date? that is tentative....not set in stone oh and btw...when did I say I couldn't go on friday bc of Gintani/OE's M fest deadline? you must have you facts really mixed up on a few things... -I had tight deadlines that needed to be met for my business, working around the clock on with clients to get this done. Where in that is Gintani/OE involved? If that is a flimsy excuse then so be it. But I'm sure there would be a certain number of people that would see that as not flimsy. -How did me not coming to the test session effect the other customer and your car? Did he (customer) have a tentative date or set in stone date? Thanks for sharing the structure of PC and its multiple tiers of technicians, installers and tuners. That is really helpful information to the thread!!!! Are you suggesting that oe/gintani is a one man band and is inferior to PC's great company set up? Last edited by xchosun1x; 04-14-2011 at 04:07 AM.. |
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04-14-2011, 07:49 AM | #390 |
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James, I'm done arguing with you.
It's clear that you have an inherent bias because you are trying to defend a company that gave you doctored dyno charts, instead of trying to acertain the validity of their claims. You have gone through great lengths to make excuses for them and not continue with the test, or another third party dyno to verify the claims. And yes, obviously PC's structure is much better than a ONE man band tuner. I'm sure you'll find out why in a year or two. It's a really simple concept. As a business owner yourself this should be crystal clear to you. Still waiting for you to accept a day to dyno your car, put the Powerchip file in and redyno your car. What are you waiting for? Let's proceed with the testing. Are you afraid the results aren't going to be what you are expecting? Please tell us or PM me with dates that you will DEFINITELY be available for the test so we can coordinate it. Make sure you will not have any prior obligations on those dates to avoid missing the test again. If it becomes repeadely difficult to schedule with you, I will offer a free tune to someone with a stock car as long as Jeremy/OE is willing to offer one as well. Then we can put those tunes against eachother and see what happens. But I would really to have a dyno proven comparison on your mathematically impossible dyno chart Regards Last edited by BPMSport; 04-14-2011 at 07:55 AM.. |
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04-14-2011, 10:05 AM | #392 |
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Might be fun to see what the results of a new OE dyno run would show. I know it's less valuable than the comparison Mike proposed and maybe useless ultimately but I'd like to see if things change dramatically from first dyno and why.
If the shootout doesn't happen, at least there's no reason why this re-test couldn't explain some things.
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04-14-2011, 11:22 AM | #393 |
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Attempts have always been made for different tunes to be dyno tested. They never seem to happen for some reason.
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04-14-2011, 01:10 PM | #394 | |||
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please tell me mike, i'd love to know. Quote:
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I put an offer to YOU. I'm waiting on YOU. You seem to have a talent of twisting things around to either make me look less reputable in the forum community or to make yourself look better. Either way, you have made personal statements to me, have twisted around facts and have put me and OE/Gintani in the same target when I'm supposed to be in the middle as a consumer. Mike, please understand that this is a public and open forum and your actions, words and etiquette here isn't making you look good. To some you may look great...but I'm sure that the reputation of PC, but mostly, which is your part time job, is being effected. |
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04-14-2011, 01:46 PM | #395 | |||||
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You are the one that has been mentioning "business owner", I was simply reiterating what you said. Why do you feel the need to restate the reasons why THEY can't make it? Is this issue not important enough to them for them to post the reasons themselves? Jeremy's involvement is unnecessary. We have stated that numerous times and told you that it's completely fine if he wishes to attend as long as he is level headed. Instead of addressing these concerns (either on here, or the day I went there), they disappeared as sponsors from this forum... I wonder why? I'm not sure how much better customer service you expect considering I have offered you a FULL refund, a FREE EZFlash unit, FREE Dyno, and Lunch... Quote:
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I am waiting on you to let me know what days YOU are free so I can schedule your car to go on the dyno for the test. Please let me know so we can proceed. Quote:
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I don't need to prove myself to you or anyone else. You're entitled to your own opinion as is everyone else. Enough with the back and forth - tell us what dates you are available so we can prove to the world what the last 18 pages has been saying about your dyno chart. |
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