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      12-05-2011, 06:30 PM   #1
First Lieutenant
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Drives: AW 1M
Join Date: Aug 2011
Location: Salt Lake City, UT

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Run-in Service During PCD Drive Home. Need a Good Dealer in KY, TN, AL, WV, VA or OH

Does anyone have any experience—good or bad—with the Service Departments of any of the following dealers?
  • Don Jacobs BMW (Lexington, KY)
  • BMW of Bowling Green (Bowling Green, KY)
  • Sam Swope BMW (Louisville, KY)
  • BMW of Nashville (Nashville, TN)
  • BMW of Chattanooga (Chattanooga, TN)
  • Rick Hill BMW (Kingsport, TN)
  • Century BMW (Huntsville, AL)
  • Moses BMW (Saint Albans, WV)
  • Valley BMW (Roanoke, VA) (Good review on the Dealer Reviews thread)
  • Jake Sweeney BMW (Cincinnati, OH)
  • The BMW Store (Cincinnati, OH)

This is for a 1M. I wandered over to the M3 forum because it's a bigger community and I value your advice.

I need to get my 1,200-mile run-in service done during my drive home from the Performance Center and all of these dealers are about the right distance along the way, depending on the route I take. (I put about 800 miles on my car during ED).

I need a dealer that (1) will make sure they have the right fluids in stock (there's been some confusion with the 1M) and (2) I can trust will do a great job. I am getting the service done in two weeks (12/20).

I’m also going to have the dealer install winter tires on the OE wheels.

Any input is greatly appreciated.

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      12-05-2011, 06:35 PM   #2

Drives: car
Join Date: Mar 2008
Location: Dallas - Preston Hollow

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Garage List
2012 BMW X5d  [0.00]
2003 BMW M3  [0.00]
1970 240Z  [0.00]
I use the Nashville dealer and they're always good. Plenty of M's here, not like ATL though. They can also get you a loaner if you ask nicely while booking the appt.
Current: SBM X5d, SPEC E46 racecar, Black FJ Cruiser, 1970 240Z
Former: '11 MCB E90 M3, 2011 Lotus Exige, 2003 350Z, 2002 WRX, 1996 Supra turbo, 1984 320i, 1987 E28 M5
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