Help! Electronic Damping Control Malfunction :(

[VonSwoopington]

Hey everyone

So I'm driving into work today and I'm greeted by this lovely message 10 minutes into my drive:




"Electronic Damping Control Malfunction - EDC. Driving comfort reduced. Drive moderately. Have the system checked by your BMW center as soon as possible"

The car only has 3600 miles on it. Anyone know what this could mean? I restarted the car and it still had the error message.

Thanks in advance!

[mkPOTO]

thats very weird, I would have BMW tow the car to the dealer. Best of luck

[VonSwoopington]

I just scheduled an appointment within the next hour. I didn't think to have them tow it. It isn't too far from here so I'll probably drive it in. =/

[Fsarc]

Hope it's something minor VS. Keep us posted. Good luck. Little off topic, but did you have any software updates yet? I know we are around the same build date. Thanks

[VonSwoopington]

Originally Posted by Fsarc

Hope it's something minor VS. Keep us posted. Good luck. Little off topic, but did you have any software updates yet? I know we are around the same build date. Thanks

Thanks man.. no I haven't had to take it into the dealership for anything so no clue on the software update. The only other time was the 1200 mile service.

I'll ask them to see if there is an update. I've been out of the loop for a bit.. is there any update worth getting??

[VonSwoopington]

Just dropped it off. The service advisor hasn't seen this specific error code before. He mentioned that it might not even be covered by the new car warranty. I'm hoping he is just saying that since he has no idea on the issue. Anyone else see this error before?

[eluder]

He's full of shit. It has to be covered. Unless you were down there tapping things with a screwdriver, you're fine.

[mdosu]

this has to be covered. Don't tell me you're at BMW of Alexandria....

[VonSwoopington]

Originally Posted by eluder

He's full of shit. It has to be covered. Unless you were down there tapping things with a screwdriver, you're fine.

I literally took the car in within an hour of the message popping up. Didn't even pop open the hood or fidget with anything lol.

Originally Posted by crazybimmer

Did you do anything with the car that might have caused this? I don't believe him about the new car warranty, that's a BS excuse, there is a reason why this warranty is called "bumper to bumper".

Nothing. I hope you're right. I called bs on him but he said I might have to call bmw NA if it's not covered.

Originally Posted by mdosu

this has to be covered. Don't tell me you're at BMW of Alexandria....

Nope bmw fairfax... which isn't that much better honestly. Its the closest to work though.

[m3keash]

I can't wait to hear the result. Please keep us posted.

[mrkhanna16]

been there...done that. my shock was faulty at like 700 miles. my dealership didnt have it in stock so it took over a week. BMW compensated me for the inconvenience.

[Fsarc]

A few threads for you VS:

http://www.m3post.com/forums/showthr...dc+malfunction

http://www.m3post.com/forums/showthr...dc+malfunction

http://www.m3post.com/forums/showthr...dc+malfunction

[VonSwoopington]

Originally Posted by mrkhanna16

been there...done that. my shock was faulty at like 700 miles. my dealership didnt have it in stock so it took over a week. BMW compensated me for the inconvenience.

Thanks for the response. 700 miles?? If the error messaged had popped up at 700 miles for me.. it would've put a big damper on my ED experience...

Couple questions:
1. Did the error go away for good after they put in the new shock?

2. Did the dealership give you a loaner for a week or how were you "compensated" besides them fixing it for free?

3. Is there anything else I should tell them if they pull something like " we couldn't replicate the issue / we can't find the problem blah blah"?

Thanks

Originally Posted by Fsarc

A few threads for you VS:

http://www.m3post.com/forums/showthr...dc+malfunction

http://www.m3post.com/forums/showthr...dc+malfunction

http://www.m3post.com/forums/showthr...dc+malfunction

Thanks for the links man. I had seen the first two but not the last one. I guess the consensus is that it could be a loose connection, faulty shocks, or jammed shocks

[VonSwoopington]

Update: Master tech said that it will take a long time to replicate the issues and they will need the car overnight. Guess I'll find out tomorrow what the deal is.

[mrkhanna16]

Originally Posted by VonSwoopington

Thanks for the response. 700 miles?? If the error messaged had popped up at 700 miles for me.. it would've put a big damper on my ED experience...

Couple questions:
1. Did the error go away for good after they put in the new shock?

2. Did the dealership give you a loaner for a week or how were you "compensated" besides them fixing it for free?

3. Is there anything else I should tell them if they pull something like " we couldn't replicate the issue / we can't find the problem blah blah"?

Thanks

1. Yes it went away for good.
2. No loaner for me....under the age, they fixed it for free. It is under warranty.
3. Well my faulty error message was on when i went in and I could not function the edc. So i was left in the stiffest mode.

Good luck my friend. If it takes too long give bmw na a call. If it only takes a couple days then thats normal.

[VonSwoopington]

Originally Posted by mrkhanna16

1. Yes it went away for good.
2. No loaner for me....under the age, they fixed it for free. It is under warranty.
3. Well my faulty error message was on when i went in and I could not function the edc. So i was left in the stiffest mode.

Good luck my friend. If it takes too long give bmw na a call. If it only takes a couple days then thats normal.

Thanks for the answers. They are working on getting me a loaner. Yes, I agree, the car is left in the stiffest setting.. pretty sure it's stuck in sports mode. I had to drive the car in VERY carefully beacuse the streets here are full of potholes everywhere.

I'm hoping its a short wait... at the most they have to order the part from Germany.

[Mjolnir]

Originally Posted by VonSwoopington

He mentioned that it might not even be covered by the new car warranty.

You've got to be kidding me. Unless you have made some serious mods to the suspension they'd better fix it for free.

[Richbot]

I made sure to buy a car with the "no EDC failures" option on the window sticker, better check yours

[JCtx]

Originally Posted by mkPOTO

I would have BMW tow the car to the dealer.

You should leave that as a last resort man. EDC suspension issues just leave the suspension in 'sport' mode, which is the default setting when disconnected.

Keep us posted OP. You might have an issue with the system (ECU), rather than a single shock. That's the bad part about this kind of suspension; something can always go wrong. Good luck.

[sawzall]

I got the same message at about 1000 miles on my car. Turned out that one of the rear shocks was defective. I Ended up getting all four replaced under warranty, no questions asked.

[PKL]

Originally Posted by shizzle

I got the same message at about 1000 miles on my car. Turned out that one of the rear shocks was defective. I Ended up getting all four replaced under warranty, no questions asked.

You have a brand new car. Whatever happens, you'll be fine! Congrats on your awesome M!

[VonSwoopington]

Originally Posted by Richbot

I made sure to buy a car with the "no EDC failures" option on the window sticker, better check yours

I'll have to look extra hard. It might be in the fine print

Originally Posted by elp_jc

You should leave that as a last resort man. EDC suspension issues just leave the suspension in 'sport' mode, which is the default setting when disconnected.

Keep us posted OP. You might have an issue with the system (ECU), rather than a single shock. That's the bad part about this kind of suspension; something can always go wrong. Good luck.

I hope its not the ECU. I have a feeling that might take a while to get here from Germany.

Originally Posted by shizzle

I got the same message at about 1000 miles on my car. Turned out that one of the rear shocks was defective. I Ended up getting all four replaced under warranty, no questions asked.

Hmm.. thats good to know. I'll find out today what the diagnosis is.

Originally Posted by PKL

You have a brand new car. Whatever happens, you'll be fine! Congrats on your awesome M!

Thanks! I hope so.


Funny thing: The loaner 328i they gave me is low on coolant lol... I just can't seem to run away from these friggin errors