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12-04-2012, 03:53 AM | #133 | |
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12-04-2012, 04:28 AM | #134 | |
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12-04-2012, 06:02 AM | #135 |
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Also, let me just say, so vendors are aware... for those people stationed in Germany... there is a set date for visiting forces to have their winter wheels/rubber put on their cars. If you get stopped, and do not have the right wheels on, you will incure a hefty fine.
So make note PYSpeed. For some individuals, shipping times are very important. Unfortunately, unlike the civilian world, we have to follow stringent rules. Imagine if the OP got pulled over for not having his winter wheels, gets a 500 euro fine, his commander is notified, and he has to explain to his commander why he didn't have the proper wheels on. Do you think: "Sir, PYSpeed failed to ship my wheels priority" would suffice as an answer? He would probably get bitch slapped right there in the office. So PYSpeed... please give a damn... a minor inconsistancy on your part, may have grave results on the customers end.
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12-04-2012, 06:12 AM | #136 | |
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12-04-2012, 07:24 AM | #138 |
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Yeah I think the Post Office made a mistake on the delivery year! Is not 23 November 2012 is more 2013!
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12-04-2012, 12:04 PM | #140 | ||
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Let's be completely realistic here. Yes your inquiring about box dimensions and I didn't respond for various reasons. First, giving you box dimensions won't solve the issue here. Second, it won't change your image of us on the forums since you seems to be bias and have a set mind on how we operate. I did PM you to see if you ever need any help you can message me. Since posting or giving box dimensions won't help the situation, there's absolutely no need to even start a more complicated situation. If the op ask me, I wouldn't mind giving him that info during his purchase. Also we have talked to Bobby. He's talking a break from the forums and would be strictly doing backend stuff in our office. Now, if there still concerns or things that I think would help this situation, I'll be glad to answer. I don't want to take this further into a deep discussion to cause more problems. Thanks for your understanding. And sorry for the hassles + miscommunication on our side. Last edited by Sean@PYSpeed.com; 12-05-2012 at 11:25 AM.. Reason: typos |
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12-05-2012, 01:55 AM | #141 |
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All we ask is that you guys come through as promised when we paid for our item. Keep us in the loop with information. Some bad apples isn't a reflection of everyone there but it does spoil the experience. I am giving PYSpeed a chance and see what happens.
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12-05-2012, 03:40 AM | #142 | |
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12-05-2012, 11:27 AM | #143 | ||
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12-05-2012, 01:14 PM | #144 | |
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Shipping cost (overpriced?) Shipping Parcel when charging Priority Since earlier in the thread we all couldn't come to an agreement on the proper cost of the items being shipped due to one person not insuring properly and yadi yada, I figured I would get the dimensions and insurance amount from you and settle the argument once and for all to see what the true price of shipping was. How am I complicating things if I am trying to resolve the ORIGINAL situation? I only have a set mind on how you operate simply because you can't give me information I request to resolve this issue. In my eyes you are still avoiding this because this IS the situation at hand and you don't want us knowing the truth about it. Thus, not leaning in your favor, talk is cheap! Sure, you can sit here and say, "give us a try and we will do our best to give you good service." Who is to say that you are only doing it to calm the waters? Please prove me wrong in this matter other than replying with "fluff" excuses and wasting my time. Until then I will continue to enlighten others of your wrong doing and unwillingness to give the right answers to the questions we have. |
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12-05-2012, 01:15 PM | #145 |
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Will this saga ever end?
Its common knowledge vendors make a good revenue stream on inflating shipping costs..most do it in one form or another..thats why I shop with free shipping only. |
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12-05-2012, 01:34 PM | #146 |
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I have some magic beans to sell you if you think you ever get free shipping. It's all incorporated in one way or another.
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12-05-2012, 01:36 PM | #147 |
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12-05-2012, 01:39 PM | #148 |
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The thing is that they should make the profit on the product and not the shipping charges which is an expense passed down to the consumer! I paid $300 for Priority shipping because it takes 7 to 14 days to be delivered APO and got htem shipped Parcel which takes 30 to 45 days minimum. I might get my wheels right before I redeploy back to Germany from Afghanistan! Not a single vendor here offer free shipping for what I seen.
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12-05-2012, 01:58 PM | #149 | |
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No where on the invoice was a mention of priority shipping. If I were to be taking the order and customer ask for priority, I would write it in the comments section of the order. It would also be in big notes so our shipping department knows. |
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12-05-2012, 02:33 PM | #150 |
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PYSpeed. How about offering free priority shipping to APO addresses? I'm sure that would be a nice gesture.
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12-05-2012, 03:08 PM | #151 |
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I'll take your magic beans..I hope it grows money
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12-05-2012, 04:33 PM | #152 | |
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Q: What is the difference between Parcel Post® and Priority Mail® articles mailed to an MPO? A: In most cases Parcel Post® articles weighing more than 15 pounds or measuring more than 60 inches (length and girth combined) will travel by ship from the U.S. gateway to the military address. Priority Mail® articles receive air transportation from the U.S. gateway to the location of the military address overseas. Q: How long will it take for mail to reach an MPO? A: Listed below are the Department of Defense (DoD) mail transit times for delivering mail to overseas APO / FPO locations (delivery time begins with the time of acceptance). DoD MAIL TRANSIT TIMES EUROPE / ATLANTIC (APO / FPO AE ZIP™ Codes beginning with 090–092 and 094–099) Express Mail® Military Service 3 Days First-Class Mail® / Priority Mail® Service 7–9 Days Package Services(*) 30–45 Days
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12-06-2012, 11:42 AM | #153 |
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Refund from PYspeed Thanks to Sean!!!
So even though Sean was not the original sales agent in my purchase I would like to giving the credit for having the company refund me 50% of the shipping charges. I know it was a bad tasting first experience but if I ever decide to order anything with them again Sean will be the only one I'll do busisness with and I;ll make sure Priority shipping is the only method of shipping for me with them or any other vendors.
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12-06-2012, 12:07 PM | #154 |
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Funny how one individual can ruin a whole company's reputation with 1-2 mistakes. Still mind boggling. However, good to hear they remedied your situation with a gift of shipping.
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