|
|
10-24-2018, 11:50 AM | #45 |
Hoonigan
6884
Rep 3,000
Posts
Drives: '09 328i, '98 Wrangler
Join Date: Dec 2016
Location: Connecticut
|
Not so much a crappy boss, but a crappy company.
Right after college I worked for an auto insurance company as an adjuster. BIG mistake. I did meet some awesome friends there which I still hang out with to this day, so that was one plus. To start, I didn't get paid for a month. They kept saying there was an issue with the direct deposit not working, which interestingly enough one of my friends I met there had the same issue. After we both went to HR suddenly our checks were in the mail and the direct deposit problem worked itself out... The issue with this company is their claims management. I found out later that there was a 50% turnover rate every year for new employees, so not only were we understaffed, but a major portion of the staff were brand new, and had very little knowledge of policies, how to update claim files so information was accurate for customers, etc. For 2 hours a day, we were on what was called "queue calls". This means we would take incoming calls for the company and work other people's claim files. The problem with this meant that the new staff were working in your claim files, screwing up your claims, which the company held you responsible for. Your manager also had a console with everyone's time. You had to swipe into the building, which notified your manager you were in the building. You didn't officially clock into work until you logged into your phone program on your computer. If you had a computer that was slow... that meant you better get to work a bit earlier. We had to use that phone program to sign out anytime we went to lunch, the bathroom, a meeting, etc. If we were gone for 1 minute longer than the allowed time (30 min for lunch) a notification warning would pop up on your manager's screen. Everything was tracked, the time you were on phone calls with customers, how many phone calls you returned, when you returned them in relation to when you received them, how much money you paid out to insureds for damages, etc. I was actually investigated 3 times because of the amount I had paid out to insureds for damages. Each time I was 100% correct, it just happened that I had a lot of totaled vehicles that week resulting in a higher payout. This basically meant that you had to be walking in the door for work at 8:10 if you clocked in at 8:30. If you wanted a coffee, you better get there at 7:45 so you have enough time to go to the cafe. We were all salary, and were scheduled to work until 5pm. If we had a call before that, we had to take it (remember everything is logged on your manager's PC). There were many times I got a call at 4:55 from a customer and didn't finish until 5:30, 5:45, or 6pm. Oh and we had 2 weeks vacation, but good luck trying to use it. Since a certain number of staff needed to be on the floor at all times, there was a lottery for vacation time, and the most senior employees (100 or so employees in my dept) got to choose first, so anything from June-September was all blocked off. That includes doctor's appointments, since sick/vacation time was all considered PTO. The company required us to do 10 hours of training a week while getting all of our claims done. I was also threatened daily by customers who were denied the coverage they expected (people wanting $20k for a 12 year old Civic that was a total loss). My customer service performance was dependent on a survey that played after every phone call, which was BS. I argued with management on this one since it was completely useless. Most people having been in an accident would still be pissed even if you gave them a new car, and most people hung up before the survey anyway, leaving only those who want to give negative feedback. Also, if you were male, your chances of getting higher in the company were slim. All the managers were gorgeous young 20 something females who clearly slept with all the 50 something male directors. Many of them were clueless about anything policy related, one had been there a month before being promoted. And I don't mean that as an assumption, they actually had to make a rule in the company a month after I started that you could not have a sexual relationship with a superior. They apparently couldn't figure out why their turnover was so high. My friends left soon after I did, and we all agreed that you couldn't pay us a six figure salary to work there.
__________________
"Yeah, but your scientists were so preoccupied with whether or not they could, they didn't stop to think if they should."
-Dr. Ian Malcolm, Jurassic Park |
Appreciate
1
wrickem2105.00 |
10-27-2018, 09:36 AM | #46 |
Lieutenant General
9163
Rep 14,521
Posts |
my boss just showed up this morning out of the blue...on a Freakin" Saturday!!! WTF! Go home! you don't need to stop by to see how things are running?! you can call me for that you are salaried and you do not get bonus points nor do you get a bonus for coming in on your days off
__________________
~F90Conversion~21"3Piece Forged AvantGardeWheels~KWV1Coilovers~CQUENCE slotted/drilled rotors~GoodridgeStainlesslines~MeisterschaftQuadEx haust~Akrapovic 4"tips~VRSF DP~VRSF CP~TurboSmart BOV~K&N filter~CarbonFiberExteriorComponents~GladenAlphaCo mponents~MatchUp7BMW~Punch P300-12T~ Follow me on Instagram: lsturbointeg |
Appreciate
0
|
10-29-2018, 08:33 AM | #47 |
Banned
2205
Rep 2,476
Posts
Drives: Satan's Chariot 2.0
Join Date: Sep 2013
Location: PA
|
On a fairly regular basis I've been told to cut out at 4 on Fridays (My normal end of day is 4:30), sometimes even earlier, but apparently that's only a super perk & only when "approved" Because we need to really make every day count to make a push for the rest of the year. Meanwhile, he comes in late on the regular & leaves early on the regular for things like "We just got a puppy."
So January to before now days don't count & no one does any work? GTFO & GFY. This guy is a tool. I won't be upset if he gets hit by a bus. I'm planning on putting my case together to ask for a raise. Won't surprise me if he fires me for asking. |
Appreciate
0
|
11-02-2018, 07:46 AM | #48 |
Banned
2205
Rep 2,476
Posts
Drives: Satan's Chariot 2.0
Join Date: Sep 2013
Location: PA
|
My idiot bosshole continues to one up himself. Yesterday, he's telling me I might have to do a proposal review call today if he can't get back to the office in time. (His proposal) Bleh whatever it's easy and, if I do it, one less thing he can use to not give me a raise when I ask. Then this morning, before work even starts, he texts me saying I will be doing the call, but he will be on it. So you're a POS.
Then just now he calls me wanting him to text him the address to a client site b/c he "can't find it" I punch it in Google & it's the 1st thing that comes up. How the fuck does this asshole survive? Jesus Christ... It just got better! He replies saying that address came up 2 hours away, can't be it. I found it. No, asshole, it's 15 minutes away if you could fucking read. You found nothing. Now you're gonna take credit for what I just did? Die. |
Appreciate
0
|
11-02-2018, 09:11 AM | #49 | |
Private First Class
92
Rep 107
Posts |
Quote:
|
|
Appreciate
2
________4160.00 CTinline-six6883.50 |
11-02-2018, 09:35 AM | #50 |
Banned
2205
Rep 2,476
Posts
Drives: Satan's Chariot 2.0
Join Date: Sep 2013
Location: PA
|
|
Appreciate
0
|
11-19-2018, 03:00 PM | #52 |
Captain
435
Rep 686
Posts
Drives: 06 330xi (TRADED IN)
Join Date: Sep 2013
Location: Baconville, BN
|
I have my resignation letter publicized here for more details, but in short:
The guy took micromanaging to the next level, tried to extend "training" even though my job was ridiculously easy, (and even then he was trying to find loopholes to pay me for half a day), and mandated starting the day with prayer (I was able to skip to the part of reciting The Lord's Prayer, but any earlier and he's just going pentecostal/speaking in tongues for half an hour).
__________________
|
Appreciate
0
|
11-19-2018, 06:48 PM | #54 | |
Banned
3084
Rep 381
Posts
Drives: '21 330i xDrive
Join Date: Dec 2009
Location: Chicago, IL
|
Quote:
AMC looks like they do (or at least used to, their website is 2004 built) govt contracts, i'd assume they weren't paying a lot but at least would be paying. also, im VERY curious as to learning why you felt the need to pour your heart out and call them names instead of a calm but stern statement of "screw you and your company, i quit" |
|
Appreciate
0
|
11-19-2018, 09:16 PM | #55 | |
Captain
435
Rep 686
Posts
Drives: 06 330xi (TRADED IN)
Join Date: Sep 2013
Location: Baconville, BN
|
Quote:
__________________
Last edited by NEFARIOUS; 11-20-2018 at 02:00 AM.. |
|
Appreciate
0
|
Post Reply |
Bookmarks |
|
|