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05-16-2019, 12:00 AM | #155 | ||
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05-16-2019, 12:26 AM | #156 |
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While a dealer does get paid by the parent company for warranty work it isn’t at the rate they charge a customer. If you’ve ever looked at a health insurance payment breakdown, a hospital will charge $1700 to a patient for an x-ray but the insurance company will only pay out $450. Kind of the same thing here. A dealership can take advantage of cash paying customers but BMW will pay out only a certain amount for work. A dealership will almost always overbill labor to a cash paying customer but BMW has a set rate for each job. There’s only so many billable hours in a day, so the dealer wants to use these on higher paying jobs. If you’ve ever had a dealer put up a fight on a warranty claim you can bet this is the reason, especially if there’s a high number of labor hours. I have no opinion on this scenario but wanted to clarify how this works.
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05-16-2019, 01:43 AM | #157 | |
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05-24-2019, 02:43 PM | #158 | ||
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05-24-2019, 04:02 PM | #159 | |
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Now, how many more hundreds (thousands?) of shops like mine are there in THE ENTIRE WORLD, who would see similar failures regularly? When considering that, it's easy to hypothesize that BMW has suffered thousands of these failures. 1 in 66 from total production? I don't know, nor did I state 6,600 have failed. All I know is I see a TON of these, far more than 1 in 66 I see through my shop have failed engines and I get calls and messages from around the nation several times a week from owners of failed engines requesting advice. Granted, I'm well aware that as a shop my ratios will be biased towards high failure rates, but again-consider how many other shops like mine there are in the world. The minute statistical percentage that so many use to downplay the issue is completely arbitrary and obviously nobody, including BMW will ever know how many have actually failed. Even big name rebuilders seem to have a hard time sometimes with S65 bearing longevity. I've got a relatively low mile DINAN built stroker sitting here with a hole in the block due to a spun rod. Just my .02. |
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05-24-2019, 04:11 PM | #160 |
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Rod bearing deniers are like the Anti-Vaxxers of the E9X M world.
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05-24-2019, 04:20 PM | #161 |
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Waiting for OP to update us by letting us know BMW AG (Germany) told him to kick rocks about good willing a brand new engine
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05-24-2019, 04:26 PM | #162 |
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Starting to think this is gonna end like The Sopranos
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05-25-2019, 12:46 AM | #163 |
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Hey folks. I sent an email to BMW GmbH two days ago. Will report back once I get a response. If it's negative I'm sure as Hell posting all over social media and this will be my last BMW ever. I still have hope they'll care about their customers and good will this tragic loss.
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05-25-2019, 07:19 PM | #164 | |
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Cooler heads will prevail. I'd start a vandalism claim with your insurance company just as a fall back in case you have no other option.
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05-26-2019, 12:12 PM | #166 | |
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05-28-2019, 12:11 PM | #167 | |
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05-28-2019, 12:23 PM | #168 |
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well, let's look at it this way, if their response is anything but positive and in the right direction, I'll vote with my feet and this will be (for me and my immediate family at least) the last BMW. My friends will hear about it and so will the thousands on this thread. And they can choose what to do for themselves. If I came to know that something similar happened to someone with a Tesla or Audi (or whatever) and this is how the company's customer care responded (telling him or her to F off and go buy a new engine) I wouldn't approach that brand with a ten foot pole.
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05-28-2019, 12:29 PM | #169 |
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Guys, think about it: if this is really not due to the foreign object, then why would I even trust a replacement engine? It's like a ticking time bomb that may go off at any time. And am I supposed to proactively replace rod bearings and due oil analysis every so often to keep this engine from dying? I'm really really curious to see what the experts in Gmbh say the cause of the problem was
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05-28-2019, 01:11 PM | #171 | |
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Your best bet for any new or used engine replacement is to get BE Bearings extra clearance (or similar) rod bearings, but there will still be a low chance of main bearing failure. or you could just have a rebuilt motor but make sure they spec the clearance of the main and rod bearings according to industry standards and not what BMW specs them at.
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05-28-2019, 04:43 PM | #172 | |
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In a perfect world I would send my S65 to a good builder. There, it would get a complete overhaul to ensure proper bearing clearances were confirmed during assembly. After that, reinstall the engine and enjoy. But DAYUM, S65B40 parts are expensive. And, cause this is the way life works, the S65B40 is complicated. This makes the labor to rebuild expensive too. So, fingers crossed my lump stays happy.
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06-13-2019, 06:58 PM | #173 |
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Time for an update. It's been weeks since I emailed BMW. Guess what gents? No reply! That settles it. Last BMW ever; this brand can suck a D. As for the car, well my brother and I agreed to split the bill. According to the dealership, they figured they gave us a discount by making the new S65 engine and labor total USD 17k roughly. So we paid it and the car has been fixed. My brother says the car came back from the dead and needs a tattoo/sticker. Any recommendations would be appreciated. Thank you all for your support and help. Two big thumbs up the you know what to BMW's so-called customer service for marking my email as 'priority' and treating it to the trashcan.
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06-13-2019, 07:01 PM | #174 | |
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Told you. Don't know why you expected them to do anything about a car out of warranty. Let alone an older vehicle out of warranty. Mileage doesn't matter to them. Glad you paid to get the car fixed. Are you going to keep it or sell it? Kind of a dumb question to ask but I assume you're going to keep it and never buy a BMW again like you said.
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06-13-2019, 07:09 PM | #175 | |
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06-13-2019, 07:18 PM | #176 | |
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Protectionism at its best. If this car was with me in Canada I would have taken care of it. So I got screwed twice by car manufacturers. Lucky guy, I guess. My brother will drive it in the Mid East as he's on a work stint there. We'll keep it for now. If it sells, great. If not, here's hoping the new engine comes with rod bearings that won't fail. |
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