Alex@Alpine

THE TECH · 01-06-2012, 04:23 PM

Well after sending a couple of PMs and no response even though he has been on the forum since both of them were sent, thought I would throw a little thread out there. Got his kit on, which I enjoy. Only downside is that his bulbs are each different colored so it looks like one 4300-5000k bulb on one side and one 6000-8000k bulb on the other side. Had the kit installed for two weeks total at the time. I was hoping that he would just answer my PM and hopefully just replace the bulbs but seeing that I have sent two and neither have been responded to while he has been logged in on the forums, I felt I might as well put something here.

Jaypod · 01-06-2012, 04:29 PM

Sorry to hear - one of my biggest pet peeves is poor/non response.

Hope you get this resolved.

Should of posted here though:

http://www.m3post.com/forums/forumdisplay.php?f=271

THE TECH · 01-06-2012, 04:31 PM

Quote:

Originally Posted by Jaypod

Sorry to hear - one of my biggest pet peeves is poor/non response.

Hope you get this resolved.

Should of posted here though:

http://www.m3post.com/forums/forumdisplay.php?f=271

Good tip. I will post there as well!!

spdy330 · 01-06-2012, 06:09 PM

Just had to do it.

THE TECH · 01-06-2012, 06:45 PM

Quote:

Originally Posted by spdy330

Just had to do it.

I'd post them if there were any. It was too embarrassing to have them on the car so I got a new set of bulbs from another vendor.

spdy330 · 01-06-2012, 10:18 PM

I hear ya!

I would not drive around like that either but I would have taken pictures to share to the vendor whom you purchased from at least.

Glad to hear you resolve it going through another route.

Quote:

Originally Posted by THE TECH

I'd post them if there were any. It was too embarrassing to have them on the car so I got a new set of bulbs from another vendor.

SchnellM3 · 01-06-2012, 10:24 PM

Sad to hear, I thought Alpine and Alex always got great reviews.

Hopefully they'll step in and make it right

Aquariu///M · 01-08-2012, 11:01 AM

He just PM me yesterday to call him for coding
Maybe you can just call him OP

huyner328 · 01-08-2012, 12:17 PM

I've always had great service from Alex

Hope this gets resolved as I'm sure it will.

Xx__xs · 01-08-2012, 02:33 PM

Same problem here.

When I had my 335, I had different colors for each light, and I even took it to him he said that its completely normal -_-

LUX here I come

SergioPark · 01-08-2012, 06:15 PM

That's shitty to hear. I am not a fan of non-responders either and if color variation is normal, I am going to be heading over to LUX for my AEs.

THE TECH · 01-09-2012, 08:45 AM

Quote:

Originally Posted by dukeM3

He just PM me yesterday to call him for coding
Maybe you can just call him OP

If that's the case then he's obviously ignored my messages and deserves this review.

Singletrack · 01-09-2012, 10:32 AM

luxluxlux : ) Seriously - they are a great compromise and I haven't had one issue. Just bought a second pair for the wife's 328...

Great customer service also - they went out of their way to get them to me by Xmas so she could have her gift : )

THE TECH · 01-09-2012, 10:35 AM

Quote:

Originally Posted by Singletrack

luxluxlux : ) Seriously - they are a great compromise and I haven't had one issue. Just bought a second pair for the wife's 328...

Great customer service also - they went out of their way to get them to me by Xmas so she could have her gift : )

Already had them. They weren't bright enough for me.

It's not that the Alpine's don't work, it was that the bulbs he provided didn't provide the same kelvins.

THE TECH · 01-09-2012, 08:34 PM

Just sent him a PM with these threads attached. This will be my last effort with this.

mpbruin108 · 01-09-2012, 08:49 PM

Quote:

Originally Posted by THE TECH

Already had them. They weren't bright enough for me.

It's not that the Alpine's don't work, it was that the bulbs he provided didn't provide the same kelvins.

OSS or LS3. =)

THE TECH · 01-09-2012, 08:52 PM

Quote:

Originally Posted by mpbruin108

OSS or LS3. =)

I know, I know. Just need a spare day or so and I'll prob end up doing this.

nineonenine · 01-10-2012, 08:53 AM

I got a 6000k kit from Alpine and I have no issues at all.

THE TECH · 01-10-2012, 09:00 AM

Finally got a PM last night. Mods can close this thread if they want.

01-06-2012, 04:23 PM	#1
THE TECH BimmerPost Supporting Vendor 307 Rep 13,093 Posts Drives: BPMsport 2012 E92 M3 Join Date: Jun 2011 Location: Kansas iTrader: (45) Garage List 2013 Nissan GTR [0.00] 2019 Sierra Denali ... [0.00] 1999 Nissan Silvia [0.00] 1999 Nissan Skyline ... [0.00] 1998 Toyota Supra [0.00]	Alex@Alpine - Customer Service Well after sending a couple of PMs and no response even though he has been on the forum since both of them were sent, thought I would throw a little thread out there. Got his kit on, which I enjoy. Only downside is that his bulbs are each different colored so it looks like one 4300-5000k bulb on one side and one 6000-8000k bulb on the other side. Had the kit installed for two weeks total at the time. I was hoping that he would just answer my PM and hopefully just replace the bulbs but seeing that I have sent two and neither have been responded to while he has been logged in on the forums, I felt I might as well put something here.
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01-06-2012, 04:29 PM	#2
Jaypod Brigadier General 125 Rep 4,971 Posts Drives: Frozen M3, AM V8V, 991 GT3 Join Date: Nov 2008 Location: Toronto iTrader: (7)	Sorry to hear - one of my biggest pet peeves is poor/non response. Hope you get this resolved. Should of posted here though: http://www.m3post.com/forums/forumdisplay.php?f=271
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01-06-2012, 06:09 PM	#4
spdy330 Major General 530 Rep 6,149 Posts Drives: 05 Tundra, 15 FIT, 17 CRV Join Date: Dec 2009 Location: Chino Hills, CA iTrader: (163)	Just had to do it. __________________ If you will be purchasing ANY AT&T services online or in store could you mention that you were referred by me? My Employee Referral ID is eo4489. This would be a great help and it costs you nothing, thank you!
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01-06-2012, 10:24 PM	#7
SchnellM3 Digger 207 Rep 2,619 Posts Drives: 03 E46 M3 Join Date: Jun 2009 Location: Pa iTrader: (5) Garage List 2003 BMW E46 M3 Tra ... [8.00] 2009 BMW E92 M3 [8.30] 2009 Yamaha R1 (FOR ... [9.50]	Sad to hear, I thought Alpine and Alex always got great reviews. Hopefully they'll step in and make it right __________________ 2009 E92 M3 /// Melbourne Red /// Fox Red /// M DKG Full Innotech Exhaust - DINAN Intake - IND Engine Bay Appearance - IND Hand Stitched Boot Covers - and much more....
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01-08-2012, 11:01 AM	#8
Aquariu///M Captain 60 Rep 854 Posts Drives: 2016 F80 M3 Join Date: May 2010 Location: Diamond Bar iTrader: (6)	He just PM me yesterday to call him for coding Maybe you can just call him OP
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01-08-2012, 12:17 PM	#9
huyner328 Former N54 Fanatic 84 Rep 1,927 Posts Drives: Slow Join Date: Nov 2009 Location: NoVA iTrader: (8) Garage List 2014 Range Rover Sp ... [10.00] 2012 Fiat Abarth [10.00]	I've always had great service from Alex Hope this gets resolved as I'm sure it will. __________________ FREE MIXES! https://soundcloud.com/djbradpiff
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01-08-2012, 02:33 PM	#10
Xx__xs Major 201 Rep 1,255 Posts Drives: m6 Join Date: Jun 2010 Location: los angeles iTrader: (1)	Same problem here. When I had my 335, I had different colors for each light, and I even took it to him he said that its completely normal -_- LUX here I come
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01-08-2012, 06:15 PM	#11
SergioPark Second Lieutenant 13 Rep 229 Posts Drives: 2012 E92 m3 Join Date: Nov 2011 Location: NJ, USA iTrader: (1)	That's shitty to hear. I am not a fan of non-responders either and if color variation is normal, I am going to be heading over to LUX for my AEs.
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01-09-2012, 10:32 AM	#13
Singletrack 4th down; 4th quarter? Renegade. 87 Rep 3,850 Posts Drives: 09 SSII E92 M3; 19 FG M5C Join Date: Aug 2008 Location: Pittsburgh, PA iTrader: (3)	luxluxlux : ) Seriously - they are a great compromise and I haven't had one issue. Just bought a second pair for the wife's 328... Great customer service also - they went out of their way to get them to me by Xmas so she could have her gift : )
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01-09-2012, 08:34 PM	#15
THE TECH BimmerPost Supporting Vendor 307 Rep 13,093 Posts Drives: BPMsport 2012 E92 M3 Join Date: Jun 2011 Location: Kansas iTrader: (45) Garage List 2013 Nissan GTR [0.00] 2019 Sierra Denali ... [0.00] 1999 Nissan Silvia [0.00] 1999 Nissan Skyline ... [0.00] 1998 Toyota Supra [0.00]	Just sent him a PM with these threads attached. This will be my last effort with this.
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01-10-2012, 08:53 AM	#18
nineonenine Random person 59 Rep 354 Posts Drives: F80 M3 Join Date: Jun 2011 Location: Raleigh iTrader: (0)	I got a 6000k kit from Alpine and I have no issues at all.
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01-10-2012, 09:00 AM	#19
THE TECH BimmerPost Supporting Vendor 307 Rep 13,093 Posts Drives: BPMsport 2012 E92 M3 Join Date: Jun 2011 Location: Kansas iTrader: (45) Garage List 2013 Nissan GTR [0.00] 2019 Sierra Denali ... [0.00] 1999 Nissan Silvia [0.00] 1999 Nissan Skyline ... [0.00] 1998 Toyota Supra [0.00]	Finally got a PM last night. Mods can close this thread if they want.
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