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06-27-2019, 02:27 PM | #1 |
Brigadier General
2397
Rep 3,781
Posts
Drives: 2018 M2
Join Date: Mar 2014
Location: Boston, MA
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Great guys over at Apex
Just wanted to send a little praise to Max and the guys at Apex. I recently was changing a front wheel hub and during the process stripped one of the hex heads of a stud. I had Apex studs to begin with so No big deal I’ll buy another for $5. Unfortunately I didn’t realize it would be $14 to ship, which is understandable as a retailer when you have a business account with a shipper they set the shipping rates not the retailer. I reached out to Apex and Max definitely helped out. He shipped it for free, discounted the stud and even threw in a spare for free. Now I finally put that maintenance project to rest and move on to the next. I just felt it was necessary to share some great customer service stories from companies that do care.
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06-27-2019, 04:06 PM | #2 | |
BimmerPost Supporting Vendor
1512
Rep 2,709
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Quote:
Hopefully the rest of the project goes along smoothly! - Max
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925-245-0773 /// info@apexraceparts.com
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06-27-2019, 08:54 PM | #3 |
Lieutenant Colonel
4116
Rep 1,635
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Never met max
But I would avoid Ryan at all cost... lol Just kidding, everyone at apex is awesome people, especially Ryan . Very knowledgeable and helpful people at apex! That's why my car only sits on apex wheels |
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ItsGary1457.00 |
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