Dealer wouldn't fix my window!!!

eclause13 · 04-06-2013, 04:20 PM

I have an E92 and I brought the car into motor works BMW at 49,000 miles. This was a week before my road trip to New York. I told the service advisor that the passenger window at above 60 mph leaks air in and it's just annoying. They told me the speed limit is 55 around here and they won't go above it that. I told them my road trip has areas where the speed limit is 70 mph so should I take it to the dealer out there somewhere?? Well my car is after the factory warranty and now the noise is even louder. I think this is total bs what the dealer did. Any suggestions? I was thinking about calling them again and saying something.

ChrisK · 04-07-2013, 07:00 PM

Strange, I never have problems with Motorwerks. ....and I have bought many cars from them.

Who was your service adviser?

It sounds like your window needs adjustment.

http://www.e90post.com/forums/showthread.php?t=701279

eclause13 · 04-11-2013, 10:38 PM

I usually deal with Eric, but he was off that day so I it was Brian. Thanks for the DIY.

THE TECH · 04-12-2013, 08:36 AM

Sounds like a dealer to avoid.

NYBulldog · 04-12-2013, 10:38 AM

Wow unreal. Go to another dealer.

Rk-d · 04-12-2013, 12:26 PM

Quote:

Originally Posted by eclause13

I have an E92 and I brought the car into motor works BMW at 49,000 miles. This was a week before my road trip to New York. I told the service advisor that the passenger window at above 60 mph leaks air in and it's just annoying. They told me the speed limit is 55 around here and they won't go above it that. I told them my road trip has areas where the speed limit is 70 mph so should I take it to the dealer out there somewhere?? Well my car is after the factory warranty and now the noise is even louder. I think this is total bs what the dealer did. Any suggestions? I was thinking about calling them again and saying something.

Sounds like you are dealing with idiots. Go elsewhere.

HK8888 · 04-12-2013, 01:12 PM

It's just that person.

ChrisK · 04-12-2013, 01:59 PM

I have been buying cars, and having them serviced at Motorwerks for years - it's not the dealership.

I agree, Eric is a great guy to deal with! I have no idea who Brian is.

04-06-2013, 04:20 PM	#1
eclause13 Enlisted Member 7 Rep 42 Posts Drives: 2009 E92 M3 DCT Join Date: Oct 2011 Location: Schaumburg, IL iTrader: (0) Garage List 2009 BMW E92 [0.00]	Dealer wouldn't fix my window!!! I have an E92 and I brought the car into motor works BMW at 49,000 miles. This was a week before my road trip to New York. I told the service advisor that the passenger window at above 60 mph leaks air in and it's just annoying. They told me the speed limit is 55 around here and they won't go above it that. I told them my road trip has areas where the speed limit is 70 mph so should I take it to the dealer out there somewhere?? Well my car is after the factory warranty and now the noise is even louder. I think this is total bs what the dealer did. Any suggestions? I was thinking about calling them again and saying something.
	Appreciate 0 Tweet Quote

04-07-2013, 07:00 PM	#2
ChrisK Major General 4449 Rep 7,594 Posts Drives: '19 M2C Join Date: Jun 2007 Location: Chicagoland iTrader: (7) Garage List 2019 BMW M2C [7.00] 2015 Porsche Macan S [0.00]	Strange, I never have problems with Motorwerks. ....and I have bought many cars from them. Who was your service adviser? It sounds like your window needs adjustment. http://www.e90post.com/forums/showthread.php?t=701279 __________________ www.ReTuneTheDeTune.com 2019 M2 Competition (Sunset Orange)
	Appreciate 0 Quote

04-11-2013, 10:38 PM	#3
eclause13 Enlisted Member 7 Rep 42 Posts Drives: 2009 E92 M3 DCT Join Date: Oct 2011 Location: Schaumburg, IL iTrader: (0) Garage List 2009 BMW E92 [0.00]	I usually deal with Eric, but he was off that day so I it was Brian. Thanks for the DIY.
	Appreciate 0 Quote

04-12-2013, 08:36 AM	#4
THE TECH BimmerPost Supporting Vendor 307 Rep 13,093 Posts Drives: BPMsport 2012 E92 M3 Join Date: Jun 2011 Location: Kansas iTrader: (45) Garage List 2013 Nissan GTR [0.00] 2019 Sierra Denali ... [0.00] 1999 Nissan Silvia [0.00] 1999 Nissan Skyline ... [0.00] 1998 Toyota Supra [0.00]	Sounds like a dealer to avoid.
	Appreciate 0 Quote

04-12-2013, 10:38 AM	#5
NYBulldog Specialist 1310 Rep 2,706 Posts Drives: Nikes Join Date: Jun 2010 Location: NuYawk iTrader: (19)	Wow unreal. Go to another dealer.
	Appreciate 0 Quote

04-12-2013, 01:12 PM	#7
HK8888 Captain 24 Rep 926 Posts Drives: '08 E92 M3 Join Date: Feb 2011 Location: Boston, MA iTrader: (4) Garage List 2008 M3 Coupe [10.00]	It's just that person.
	Appreciate 0 Quote

04-12-2013, 01:59 PM	#8
ChrisK Major General 4449 Rep 7,594 Posts Drives: '19 M2C Join Date: Jun 2007 Location: Chicagoland iTrader: (7) Garage List 2019 BMW M2C [7.00] 2015 Porsche Macan S [0.00]	I have been buying cars, and having them serviced at Motorwerks for years - it's not the dealership. I agree, Eric is a great guy to deal with! I have no idea who Brian is. __________________ www.ReTuneTheDeTune.com 2019 M2 Competition (Sunset Orange)
	Appreciate 0 Quote