dealer left a screw, or something in the driver side knee panel?

byroncheung · 01-19-2019, 12:27 AM

the car went in for the blower wire recall. got it back and noticed there is something rolling inside the dash, I can hear it whenever I jerk the car by applying throttle followed by letting off quickly. sounds like a screw or something like that.

from what I can hear, I think it is coming from the knee panel, around the area i'm pointing at in the picture.

feels like when I apply throttle, the object would roll up the knee panel along the contour under the G force, when let off / brake, it rolls back down and hit a divider or something in the panel and make a noise.

is it easy to open it up? would appreciate if someone can point me to a DIY that includes taking off that trim. would like to avoid the hassle of going back to the dealer and go through the whole cycle of dealing with them saying they can't hear it yada yada...

ItsGary · 01-19-2019, 03:28 AM

Just take it back, be like it looks like you guys might have left something in the car. It would be considered warranty work from a situation I had with my blower motor being loud

drrust · 01-19-2019, 04:01 AM

Look a little farther under the dash. There is a panel that holds the light. If I recall correctly there are 2 screws holding it up.

randrews15 · 01-19-2019, 07:24 AM

Dang that smart watch is huge! You might want to invest in a screen protector for it before you go taking about the lower panel though! (just kidding)

spazzyfry123 · 01-19-2019, 07:40 AM

Quote:

Originally Posted by randrews15

Dang that smart watch is huge! You might want to invest in a screen protector for it before you go taking about the lower panel though! (just kidding)

Hahaha that's all I could see, too.

byroncheung · 01-19-2019, 12:02 PM

Quote:

Originally Posted by randrews15

Dang that smart watch is huge! You might want to invest in a screen protector for it before you go taking about the lower panel though! (just kidding)

Haha yeah if the space is too tight I might need to!

Timujin · 01-19-2019, 12:28 PM

So frustrating when dealers disappoint. What else was left off? Maybe nothing.

MachinesWithSouls · 01-19-2019, 12:55 PM

My mom got her X5 back from the dealer with the entire door panel missing once. Nothing surprises me anymore.

Helmsman · 01-20-2019, 04:13 AM

Had my pads replaced. Proper piece of weel grease in both(!) front seats. It was the last item on a goodwill list (since they f'td up my DCT) and last visit there. Main BMW dealer in the country, simply can't get anything right.

byroncheung · 01-20-2019, 07:16 AM

Quote:

Originally Posted by drrust

Look a little farther under the dash. There is a panel that holds the light. If I recall correctly there are 2 screws holding it up.

Ok guys while I don't particularly mind this turning into a dealer hate venting thread (because obviously, we all hate them!), but please also give some suggestions, I need them! thanks ddrust!

I saw 3 or 4 screws further down where the leather from joint with black plastic trim... I guess I will take those out see what can be pulled apart from there?

mapster37 · 01-20-2019, 08:37 AM

drivers kick panel comes out easily, 3 or 4 T20 torx. however, keep in mind the blower recall is on the passenger side, nothing is touched on the drivers side

Helmsman · 01-20-2019, 09:16 AM

Quote:

Originally Posted by byroncheung

Ok guys while I don't particularly mind this turning into a dealer hate venting thread (because obviously, we all hate them!), but please also give some suggestions, I need them! thanks ddrust!

I saw 3 or 4 screws further down where the leather from joint with black plastic trim... I guess I will take those out see what can be pulled apart from there?

Ah, you haven't even tried yet, okay, yes simply pull mentioned screws and lose the cover. Puzzling what should come lose - did they mix sides up?? - interesting to hear.

Bemo · 01-20-2019, 12:46 PM

Quote:

Originally Posted by spazzyfry123

Quote:

Originally Posted by randrews15

Dang that smart watch is huge! You might want to invest in a screen protector for it before you go taking about the lower panel though! (just kidding)

Hahaha that's all I could see, too.

Word! Time for XPEL and 2 layers of Opti coat!

byroncheung · 01-20-2019, 07:44 PM

Quote:

Originally Posted by mapster37

drivers kick panel comes out easily, 3 or 4 T20 torx. however, keep in mind the blower recall is on the passenger side, nothing is touched on the drivers side

That's what I thought... Anyway hopefully tonight I will find time to open it up and see what's going on

Tewie · 01-20-2019, 08:56 PM

I would remove the panel and see if anything drops out. BMW would likely deny breaking anything or leaving screws on the driver side. Blower wiring is on the passenger side but it wouldn't surprise me if they dropped some presents for you, considering I found this pick wedged under my passenger seat when I got my car back for the blower recall.

byroncheung · 01-21-2019, 07:35 AM

I opened it up but found nothing. put it back together went for a test drive, the noise is gone though... I know this is anti-climatic, but thanks everyone for replying.

However in the test drive I hit a deep pothole... now the left side shudder a bit in hard breaking... Hope it is just bent rim... F east coast winter roads

thkfast · 01-24-2019, 03:05 AM

Quote:

Originally Posted by byroncheung

I opened it up but found nothing. put it back together went for a test drive, the noise is gone though... I know this is anti-climatic, but thanks everyone for replying.

However in the test drive I hit a deep pothole... now the left side shudder a bit in hard breaking... Hope it is just bent rim... F east coast winter roads

F winter in general!

01-19-2019, 12:27 AM	#1
byroncheung Lieutenant 178 Rep 591 Posts Drives: e90 m3, 997.2 c2s, x166 GL450 Join Date: Nov 2014 Location: Westchester, NY iTrader: (0)	dealer left a screw, or something in the driver side knee panel? the car went in for the blower wire recall. got it back and noticed there is something rolling inside the dash, I can hear it whenever I jerk the car by applying throttle followed by letting off quickly. sounds like a screw or something like that. from what I can hear, I think it is coming from the knee panel, around the area i'm pointing at in the picture. feels like when I apply throttle, the object would roll up the knee panel along the contour under the G force, when let off / brake, it rolls back down and hit a divider or something in the panel and make a noise. is it easy to open it up? would appreciate if someone can point me to a DIY that includes taking off that trim. would like to avoid the hassle of going back to the dealer and go through the whole cycle of dealing with them saying they can't hear it yada yada... Attached Images
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01-19-2019, 03:28 AM	#2
ItsGary Colonel 1458 Rep 2,336 Posts Drives: 2009 E90 M3 Join Date: Oct 2017 Location: Vancouver iTrader: (0)	Just take it back, be like it looks like you guys might have left something in the car. It would be considered warranty work from a situation I had with my blower motor being loud __________________ '09 ///M3 Sedan - Jerez Black/Fox Red Ext. '09 335i Coupe - Alpine White/Black - SOLD
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01-19-2019, 04:01 AM	#3
drrust Captain 336 Rep 724 Posts Drives: E90 M3 DCT Sedan Join Date: Jun 2016 Location: Cincinnati iTrader: (0)	Look a little farther under the dash. There is a panel that holds the light. If I recall correctly there are 2 screws holding it up.
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01-19-2019, 07:24 AM	#4
randrews15 Lieutenant 289 Rep 553 Posts Drives: 2012 E93 M3 Le Mans Blue Join Date: Nov 2012 Location: Parrish, FL iTrader: (1)	Dang that smart watch is huge! You might want to invest in a screen protector for it before you go taking about the lower panel though! (just kidding)
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01-19-2019, 12:28 PM	#7
Timujin Major 352 Rep 1,005 Posts Drives: GMC Sierra Join Date: Jul 2012 Location: California iTrader: (9) Garage List 2010 BMW M3 [0.00]	So frustrating when dealers disappoint. What else was left off? Maybe nothing. __________________ We grow food to feed the animals so we can eat the animals
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01-19-2019, 12:55 PM	#8
MachinesWithSouls Colonel 4836 Rep 2,442 Posts Drives: 2022 M3 6MT Join Date: Apr 2015 Location: New Jersey iTrader: (0) Garage List 2022 BMW M3 [10.00]	My mom got her X5 back from the dealer with the entire door panel missing once. Nothing surprises me anymore. __________________ 2022 M3 6MT - Portimao Blue Metallic 2022 X3 M40i - Tanzanite Blue Metallic
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01-20-2019, 04:13 AM	#9
Helmsman Major General 4465 Rep 7,109 Posts Drives: 2011 AW E90 M3 ZCP Join Date: Mar 2014 Location: Stockholm, Sweden iTrader: (0)	Had my pads replaced. Proper piece of weel grease in both(!) front seats. It was the last item on a goodwill list (since they f'td up my DCT) and last visit there. Main BMW dealer in the country, simply can't get anything right.
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01-20-2019, 08:37 AM	#11
mapster37 Captain 362 Rep 924 Posts Drives: F80 Join Date: Sep 2018 Location: Davie iTrader: (2)	drivers kick panel comes out easily, 3 or 4 T20 torx. however, keep in mind the blower recall is on the passenger side, nothing is touched on the drivers side
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01-20-2019, 08:56 PM	#15
Tewie Lieutenant 198 Rep 466 Posts Drives: 2011 E92 ZCP Melbourne/FoxRed Join Date: Mar 2016 Location: Vallejo, CA iTrader: (0)	I would remove the panel and see if anything drops out. BMW would likely deny breaking anything or leaving screws on the driver side. Blower wiring is on the passenger side but it wouldn't surprise me if they dropped some presents for you, considering I found this pick wedged under my passenger seat when I got my car back for the blower recall. Attached Images
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01-21-2019, 07:35 AM	#16
byroncheung Lieutenant 178 Rep 591 Posts Drives: e90 m3, 997.2 c2s, x166 GL450 Join Date: Nov 2014 Location: Westchester, NY iTrader: (0)	I opened it up but found nothing. put it back together went for a test drive, the noise is gone though... I know this is anti-climatic, but thanks everyone for replying. However in the test drive I hit a deep pothole... now the left side shudder a bit in hard breaking... Hope it is just bent rim... F east coast winter roads
	Appreciate 1 ItsGary1457.50 Quote