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      04-16-2014, 12:42 PM   #89
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Quote:
Originally Posted by Jason@Tischer View Post
I am interested in a MPE.
Your website : www.getbmwparts.com does not function. Only the main page displays any other pages on the menu returns blank. That's not what you want to see from any online company. Is this a serious business ? At least bmwusa.com never fails.

Anyway, i have a question on warranty. From your statement above the MPE is warrantied for the remaining balance from the car factory warranty or 2 years whichever is greater. In my case it would be 3 yrs 8 months ( car delivered mid august 2013). But i received this email from the GM of my BMW dealership saying :
"If you order the part elsewhere the part will only have the two year warranty. If the part comes through us and we install you will be covered under the remainder of the factory warranty. "

I'm tired of sorting up lies from the car/car parts business. Can you post official BMW documents to back up your warranty statement ?
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      04-18-2014, 03:07 PM   #90
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Quote:
Originally Posted by sunsweet View Post
I am interested in a MPE.
Your website : www.getbmwparts.com does not function. Only the main page displays any other pages on the menu returns blank. That's not what you want to see from any online company. Is this a serious business ? At least bmwusa.com never fails.

Anyway, i have a question on warranty. From your statement above the MPE is warrantied for the remaining balance from the car factory warranty or 2 years whichever is greater. In my case it would be 3 yrs 8 months ( car delivered mid august 2013). But i received this email from the GM of my BMW dealership saying :
"If you order the part elsewhere the part will only have the two year warranty. If the part comes through us and we install you will be covered under the remainder of the factory warranty. "

I'm tired of sorting up lies from the car/car parts business. Can you post official BMW documents to back up your warranty statement ?
Yep, we're as serious as it gets - I am sure there are many customers on this forum and others that can vouch for us as one of the premier online sources for genuine BMW parts and accessories. Our site was experiencing some issues earlier this week that were beyond our control, but the software company seems to have everything back up and running smoothly now. Our apologies for the inconvenience. This is definitely not something you want to see from any online company, but also something that most online companies unfortunately have to deal with from time to time.

The bullet points noted in our original post of this thread are taken verbatim right from BMW's official parts bulletin for the release of this product. If you'd like a copy of the PDF, I'd be happy to email it to you (shoot me your email address via PM).

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      04-19-2014, 09:21 AM   #91
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Quote:
Originally Posted by Jason@Tischer View Post
Yep, we're as serious as it gets - I am sure there are many customers on this forum and others that can vouch for us as one of the premier online sources for genuine BMW parts and accessories. Our site was experiencing some issues earlier this week that were beyond our control, but the software company seems to have everything back up and running smoothly now. Our apologies for the inconvenience. This is definitely not something you want to see from any online company, but also something that most online companies unfortunately have to deal with from time to time.

The bullet points noted in our original post of this thread are taken verbatim right from BMW's official parts bulletin for the release of this product. If you'd like a copy of the PDF, I'd be happy to email it to you (shoot me your email address via PM).

Jason, it's great to have a dedicated premier online source for genuine BMW parts. I certainly look up to that. The website is working fine now. I'll say this though as an online company business your website is your window to the world so I'd make sure it's as good as it gets. With today's available internet server tools it should be possible to maintain and test a website before going live so there are no down times

Yes, please forward me the official parts bulletin for the release of this product. I was thinking of buying the MPE online and have it installed by my BMW dealer but as you saw from the email quote the GM is saying they wouldn't warrant the new exhaust for the remaining balance of the car factory warranty unless they order the part themselves.
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      04-30-2014, 03:15 PM   #92
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      05-06-2014, 11:15 AM   #93
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      05-13-2014, 11:01 AM   #94
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      05-16-2014, 02:08 PM   #95
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      06-03-2014, 09:50 AM   #96
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      06-17-2014, 06:36 AM   #97
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      08-18-2014, 04:25 PM   #98
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      08-28-2014, 03:50 PM   #99
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      09-25-2014, 12:04 PM   #100
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      10-20-2014, 09:25 AM   #101
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      10-28-2014, 10:24 AM   #102
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      10-29-2014, 07:59 PM   #103
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      11-04-2014, 04:07 PM   #104
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      10-08-2015, 09:42 AM   #105
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      10-09-2015, 05:50 PM   #106
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do you guys possibly have plans for a black friday or cyber monday sale?
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      10-12-2015, 03:20 PM   #107
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do you guys possibly have plans for a black friday or cyber monday sale?
We are...plans are in the works. Stay tuned for an announcement closer to those dates!

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      10-21-2015, 11:05 AM   #108
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      09-22-2016, 02:24 PM   #109
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      02-07-2017, 11:13 AM   #110
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