DINAN NON-Rebate?

GregW / Oregon · 10-30-2009, 09:00 PM

Quote:

Originally Posted by lucid

By nasty, I mean stating that I will take action against them if I don't get my check soon. I don't want to go there as it will waste more of my time, but this is really beginning to piss me off in principle. I already sent them 3 emails, and that doesn't seem to change anything. I've aready stated my view nicely but firmly 3 times--no point in doing it again. I must assume there are various laws they are violating my not honoring the rebate, and I can probably find someone to take a well documented complaint seriously.

I would call and insist on being put in touch with the rebate manager at the fulfillment center processing their rebates. Take it up the chain as much as necessary.

Lew · 11-03-2009, 08:48 AM

If you can't get there attention maybe contacting the CA. attorney generals office might be in order.
One should not have to spend all the time many of us have spent getting a rebate fulfilled.
Rebates for larger sums of money are ridiculous anyway, why can't they just give a discount.
I can't imagine very many people not following through on or just plain ignoring a rebate for a few hundred bucks as they might for a $3.00 rebate.
Industry figures show that 40 percent to 60 percent of rebates go unredeemed, however I suspect the percentage is substantially less than that on larger rebates.
Let us know how you make out-

Easternedge · 11-04-2009, 08:44 AM

4/20/09 purchased the stg. 2 software, recieved it yesteday 11/3/09... 6 months. They blamed it on the outsourced company. Person in-charge left, and new person never acknoledged Dinans' acct.

lucid · 11-04-2009, 05:45 PM

I finally got my check.

GregW / Oregon · 11-04-2009, 05:49 PM

Quote:

Originally Posted by lucid

I finally got my check.

Yay!

lucid · 11-05-2009, 07:21 AM

Quote:

Originally Posted by GregW / Oregon

Yay!

Mehale · 11-13-2009, 03:32 PM

Still waiting on my check.... It is a great sign that people are starting to receive their checks however many of us are still left unanswered...

*sigh*

lucid · 11-13-2009, 04:29 PM

Quote:

Originally Posted by Mehale

Still waiting on my check.... It is a great sign that people are starting to receive their checks however many of us are still left unanswered...

*sigh*

When did you send your rebate form?

H Bomb · 11-24-2009, 09:31 AM

after having 3 dinan cars, the only thing i can say bad about the company is there rebate program. everything else is great. quality,reliability,service, and performance have all been great on all my cars but for some reason there rebate program sucks

i now just wait till they have a reg sale where it gets taken off right then and there like there current 10% sale not a rebate. on my E46 M i got a 20% sale once. i won't buy anything during any of there rebate programs anymore for this reason. i always got my checks but it took months, why i have no idea.

anyway glad you guys are starting to get the checks back

H

KINGLEH · 12-08-2009, 10:09 AM

I'm stiiiiiiiiiilllll waiting for mine.... But glad oi made the thread to bring it to attention...

Its almost 6 Months now...

KINGLEH · 12-18-2009, 02:54 PM

Got Mine.. Finally....

lucid · 12-18-2009, 02:57 PM

Nice. I hope we haven't left anyone behind on this?

11-03-2009, 08:48 AM	#90
Lew Registered 0 Rep 4 Posts Drives: 2008 535i - Dinan stage II Join Date: Oct 2009 Location: Northeast Ohio iTrader: (0)	If you can't get there attention maybe contacting the CA. attorney generals office might be in order. One should not have to spend all the time many of us have spent getting a rebate fulfilled. Rebates for larger sums of money are ridiculous anyway, why can't they just give a discount. I can't imagine very many people not following through on or just plain ignoring a rebate for a few hundred bucks as they might for a $3.00 rebate. Industry figures show that 40 percent to 60 percent of rebates go unredeemed, however I suspect the percentage is substantially less than that on larger rebates. Let us know how you make out-
	Appreciate 0 Quote

11-04-2009, 08:44 AM	#91
Easternedge Major 129 Rep 1,243 Posts Drives: 2012 Mini Coupe S JCW Join Date: Oct 2008 Location: Aventura, FL iTrader: (4) Garage List 2011 BMW 335is [0.00]	4/20/09 purchased the stg. 2 software, recieved it yesteday 11/3/09... 6 months. They blamed it on the outsourced company. Person in-charge left, and new person never acknoledged Dinans' acct. __________________ Back again after 10 yrs! Daily: 2012 Mini coupe S JCW Baby: 2007 BMW M6 Vert Wifey's: 2006 BMW 650I Family: 2007 Chevy Suburban LTZ
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11-04-2009, 05:45 PM	#92
lucid Major General 374 Rep 8,033 Posts Drives: E30 M3; Expedition Join Date: Apr 2007 Location: USA iTrader: (0)	I finally got my check. __________________
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11-13-2009, 03:32 PM	#95
Mehale Lieutenant 27 Rep 504 Posts Drives: 2007 335i Join Date: Dec 2007 Location: Stratford, CT iTrader: (0)	Still waiting on my check.... It is a great sign that people are starting to receive their checks however many of us are still left unanswered... *sigh*
	Appreciate 0 Quote

11-24-2009, 09:31 AM	#97
H Bomb Lieutenant Colonel 65 Rep 1,676 Posts Drives: 08 M3 Join Date: Jul 2007 Location: FL to NY iTrader: (4)	after having 3 dinan cars, the only thing i can say bad about the company is there rebate program. everything else is great. quality,reliability,service, and performance have all been great on all my cars but for some reason there rebate program sucks i now just wait till they have a reg sale where it gets taken off right then and there like there current 10% sale not a rebate. on my E46 M i got a 20% sale once. i won't buy anything during any of there rebate programs anymore for this reason. i always got my checks but it took months, why i have no idea. anyway glad you guys are starting to get the checks back H __________________ Street- 08 E92 M3- Sparkling Graphite/ Fox Red/6sp Track- 10 CRF 250-PR2 Race Motor/Ohlins TTX Susp Hauler- 06 Ford Skyjacker F250 4WD
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12-08-2009, 10:09 AM	#98
KINGLEH Major 98 Rep 1,043 Posts Drives: 00 GTR - 09 E92 M Join Date: Apr 2008 Location: Charleston, SC iTrader: (1)	I'm stiiiiiiiiiilllll waiting for mine.... But glad oi made the thread to bring it to attention... Its almost 6 Months now... __________________
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12-18-2009, 02:54 PM	#99
KINGLEH Major 98 Rep 1,043 Posts Drives: 00 GTR - 09 E92 M Join Date: Apr 2008 Location: Charleston, SC iTrader: (1)	Got Mine.. Finally.... __________________
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12-18-2009, 02:57 PM	#100
lucid Major General 374 Rep 8,033 Posts Drives: E30 M3; Expedition Join Date: Apr 2007 Location: USA iTrader: (0)	Nice. I hope we haven't left anyone behind on this? __________________
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