BMW NA Approves New S65 Engine Replacement Due to Bad Rod Bearings

thurston · 02-12-2014, 11:36 AM

Thanks so much for sharing your story. And what an incredibly kind gesture from BMW! It's so awesome to see such compassion from them.

Enjoy the new motor! Cheers

neversummer78 · 02-12-2014, 11:44 AM

Congratulations! Good story!

AlpineSwift · 02-12-2014, 12:17 PM

SO MUCH WIN!!! Congrats OP. BMW Owner For Life here after reading this.

srtoad4 · 02-12-2014, 12:19 PM

Do they know about your exhaust and tune you have on there? They didn't void it out based on those mods?

Congrats nonetheless, definite WIN for you!

sid21177 · 02-12-2014, 12:20 PM

good for you, I had a nightmare experience with BMW NA customer service recently

Sedan_Clan · 02-12-2014, 12:35 PM

Quote:

Originally Posted by InterJon

As the man said above, they would not be goodwilling a $10,000 dollar repair if this were an isolated incident.

It's probably important (if this is already not the case) for a forum member or thread to keep a running track of everyone with this issue. It would pay dividends in the event BMW were not to goodwill and litigation became a necessity.

Indeed! I remember I was a motor candidate in 2003 with the E46 M3.

BMW M Power Mexico · 02-12-2014, 12:56 PM

To the few commenters throwing BMW under the bus here for "a faulty engine design" what a bunch of privileged BS.

One case in one thread and - from a 2nd owner - who has no way of knowing if this car was properly broken in and cared for.

I know there are more cases (out of thousands of M3s sold), but like swamp said above failures will happen. We should be commending BMW for goodwilling this instead of spinning conspiracy theories. It stands to reason that BMW will take good care of ///M customers, specially after the E46 problems.

My E90 has 50K miles with PERFECT reliability so far and has been tracked quite a bit. If anything, this thread makes me HAPPIER to be a BMW owner and know that - if - my engine fails in the future it's likely that BMW will help me out when my car has been out of warranty for years.

949 · 02-12-2014, 01:04 PM

pretty good diagnosing by the shop

Blubaron79 · 02-12-2014, 01:08 PM

I've only had to call BMWNA once. My 335 was out of warranty and all my injectors were failing. Explained my previous problems with the motor (N54) and they covered all failing injectors at no charge.

A luxury car company should treat its customers this well; and they do.

swifty · 02-12-2014, 01:14 PM

Op, congratulations!! This gives me some peace of mind after buying a 2013 M3. This is my 6th bimmer and I was really worried after reading all the threads about the rod bearing issues. Followed all the break in procedure as stated in the manual and always keep the car under 3k rpm till the oil gauge in the middle stack shows up. Despite all that, been worried about what might eventually happen.

Nway, this restores my faith in Bmw.

DLSJ5 · 02-12-2014, 01:54 PM

Good news Justin, glad it all got sorted out and major props to BMW for doing this.

swifty · 02-12-2014, 01:58 PM

Quote:

Originally Posted by tom @ eas

Quote:

Originally Posted by W///

While Blackstone reports don't 100% confirm anything, this is why I think it's imperative that people start keeping track. 80 ppm is biblical. I'd rather spend $25 each oil change and know if I'm starting to head towards the danger zone, rather than find out when it's too late and hope BMW covers a new engine.

Glad it all worked out for you OP!

P.S 12.5k mile run on the oil? Dang...

Completely agree. We're going as far as to recommend oil samples on every oil change, we keep extra containers here.

I didn't have an exact mileage provided, so it's an estimate we use based on the high side.

Regular oil samples are essentially the closest way to know what's going on inside without tearing apart the engine, possibly giving one a fighting change before something catastrophic happens.

Question on Oil Analysis:
Aft the 1st oil change I had the tech fill up the oil sample to be sent to blackstone for analysis.

My issue is it's been sitting in the car for all this time in the cold. Will that affect it in anyway and can I wait till the next oil change so I can send both samples together?

THE-FN-MAN · 02-12-2014, 02:19 PM

Well done BMW, hope they treat all 08 owners this way in the future if anything happens haha

ken1137 · 02-12-2014, 02:37 PM

Congrats on the good-will offer and work. A lot of owners have not been so lucky with BMWNA so I hope you bought a Powerball ticket the same day

Shit happens in mfg but only those of us involved truly understand this and realistically it is amazing there are not more problems with engines today. Specially considering all of the CIP (Cost Improvement Programs) goals we now have to achieve.

Markao66 · 02-12-2014, 02:48 PM

full of WINS!

M3ANMACHINE · 02-12-2014, 03:37 PM

Glad everything worked out in your favor, Justin.

PandaM3 · 02-12-2014, 03:57 PM

That's good to know BMW will possibly replace the motor...

Now I have to decide... stick with Mobil 1 0w40 oil changes every 5,000 miles? or go back to using TWS 10w60?

My lead levels dropped down significantly from the normal average of 7 to 3 or 4 since switching oil.

On one hand I can stick with TWS 10w60 and hope the engine lets go soon enough to have BMW replace it or I can stick with the Mobil 1 0w40 and likely not have to deal with it... but if it does happen will Mobil 1 0w40 there is no way to tell if either BMW or my extended 3rd party warranty will cover it.

Any ideas?

Anderw · 02-12-2014, 04:07 PM

Wow that must have been a relief! I probably wouldn't be able to sleep at night, it's nice that bmw stepped up to the plate for you, and went above and beyond and CPOd your car

johngrossi · 02-12-2014, 04:14 PM

That's great! I've seen quite a few horror stories of claims getting denied, I'm really glad BMW backed their product here.

Try to get some pictures of the install for us!

Petros · 02-12-2014, 04:29 PM

Quote:

Originally Posted by PandaM3

That's good to know BMW will possibly replace the motor...

Now I have to decide... stick with Mobil 1 0w40 oil changes every 5,000 miles? or go back to using TWS 10w60?

My lead levels dropped down significantly from the normal average of 7 to 3 or 4 since switching oil.

On one hand I can stick with TWS 10w60 and hope the engine lets go soon enough to have BMW replace it or I can stick with the Mobil 1 0w40 and likely not have to deal with it... but if it does happen will Mobil 1 0w40 there is no way to tell if either BMW or my extended 3rd party warranty will cover it.

Any ideas?

Yeah. Keep 8 litres of used TWS in storage and if your engine goes kaputz drain the Mobil 1 and fill it up with the old TWS before making the warranty claim

ucla95 · 02-12-2014, 04:40 PM

Well done BMWNA!

PhillyNate · 02-12-2014, 04:47 PM

At the end of the day all anyone wants is for BMW to stand behind what is TRULY a masterpiece of an automobile.

02-12-2014, 11:36 AM	#111
thurston Lieutenant 215 Rep 565 Posts Drives: 2016 M235i Join Date: Jan 2011 Location: Wiesbaden iTrader: (0)	Thanks so much for sharing your story. And what an incredibly kind gesture from BMW! It's so awesome to see such compassion from them. Enjoy the new motor! Cheers __________________ Designer & Photographer
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02-12-2014, 11:44 AM	#112
neversummer78 Lieutenant 20 Rep 549 Posts Drives: 4 wheels.... Join Date: Nov 2012 Location: Los Angeles iTrader: (0)	Congratulations! Good story!
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02-12-2014, 12:17 PM	#113
AlpineSwift Colonel 77 Rep 2,114 Posts Drives: 2008 335Xi Coupé Join Date: Feb 2010 Location: Castle Rock, CO iTrader: (3)	SO MUCH WIN!!! Congrats OP. BMW Owner For Life here after reading this. __________________ E92 '08 335Xi 6AT - Cobb AP3 Tuned by MAC Autosport, Original Prototype Xi DOCRace 6266 Single Turbo Swap, VRSF CP w/Synapse BOV, VRSF 7" FMIC, BMS Cowl, H&R Coilovers, Renn Motorsport RS-51's, Stoptech Stage 2 Slotted, xHP Stage 3, Earl's Racing Oil Cooler, Turner Boost Gauge, M3 Lip Spoiler. Standing Mile Record Holder for Xi over a mile high: 168.2MPH @ 5512'; The Colorado Mile hosted by The US Mile.
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02-12-2014, 12:19 PM	#114
srtoad4 First Lieutenant 94 Rep 349 Posts Drives: 2014 CP M5 / 2016 SRT Jeep Join Date: Aug 2013 Location: Phoenix, AZ iTrader: (2)	Do they know about your exhaust and tune you have on there? They didn't void it out based on those mods? Congrats nonetheless, definite WIN for you! __________________ 14 Space Grey CP M5 / CCB / Exec / etc BMS Stage 1 / Charcoal Delete / K&Ns / Catless OEM DP & Borla S-Type Catback
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02-12-2014, 12:20 PM	#115
sid21177 Private First Class 18 Rep 192 Posts Drives: 2011 328i AW/ 2013 128i AW Join Date: Jun 2012 Location: Phoenix, AZ iTrader: (0) Garage List 2013 128i AW [0.00] 2011 328i AW [0.00]	good for you, I had a nightmare experience with BMW NA customer service recently
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02-12-2014, 12:56 PM	#117
BMW M Power Mexico First Lieutenant 455 Rep 377 Posts Drives: E60M5,E821M,F15X5V8 Join Date: Feb 2007 Location: South iTrader: (0)	To the few commenters throwing BMW under the bus here for "a faulty engine design" what a bunch of privileged BS. One case in one thread and - from a 2nd owner - who has no way of knowing if this car was properly broken in and cared for. I know there are more cases (out of thousands of M3s sold), but like swamp said above failures will happen. We should be commending BMW for goodwilling this instead of spinning conspiracy theories. It stands to reason that BMW will take good care of ///M customers, specially after the E46 problems. My E90 has 50K miles with PERFECT reliability so far and has been tracked quite a bit. If anything, this thread makes me HAPPIER to be a BMW owner and know that - if - my engine fails in the future it's likely that BMW will help me out when my car has been out of warranty for years. __________________ BMW Car Club de México ¡Estás Invitado! http://bmwclub.org.mx
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02-12-2014, 01:04 PM	#118
949 First Lieutenant 16 Rep 312 Posts Drives: ????? Join Date: Dec 2011 Location: the OC, socal iTrader: (0)	pretty good diagnosing by the shop
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02-12-2014, 01:08 PM	#119
Blubaron79 Brigadier General 1435 Rep 4,724 Posts Drives: 2021 M340i xDrive Join Date: May 2009 Location: PA iTrader: (0)	I've only had to call BMWNA once. My 335 was out of warranty and all my injectors were failing. Explained my previous problems with the motor (N54) and they covered all failing injectors at no charge. A luxury car company should treat its customers this well; and they do. __________________ Current: 2021 M340i xDrive Previous: '18 340i xDrive; '15 335 xDrive; '14 435i xDrive; '09 335 E92 xDrive
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02-12-2014, 01:14 PM	#120
swifty Colonel 314 Rep 2,448 Posts Drives: F80, Levante & Tesla 100D Join Date: Aug 2008 Location: canada iTrader: (7)	Op, congratulations!! This gives me some peace of mind after buying a 2013 M3. This is my 6th bimmer and I was really worried after reading all the threads about the rod bearing issues. Followed all the break in procedure as stated in the manual and always keep the car under 3k rpm till the oil gauge in the middle stack shows up. Despite all that, been worried about what might eventually happen. Nway, this restores my faith in Bmw. __________________ __________________ Current Bimmer: '16 F80 M3, '20 F87 M2c Gone but never forgotten: '13 FO e92 M3, Swifts, volks/advan, Akra Evo, Kics R40 Past: Alpine white e46 323i, Jet Black e39 530, Saph Black e60 530, Space Grey N54 e92 335, Mineral White N55 e92 335
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02-12-2014, 01:54 PM	#121
DLSJ5 Brigadier General 504 Rep 4,033 Posts Drives: 2016 F82 M4 ZCP Join Date: Dec 2006 Location: CA iTrader: (1)	Good news Justin, glad it all got sorted out and major props to BMW for doing this. __________________ 16 F82 M4 DCT - ZCP - JB4 - 556WHP / 570WTQ 08 E92 M3 DCT - Bolt Ons - 60-130MPH 10.71s - 11.88 @ 118MPH - 377WHP ESS VT2-625 SC 60-130MPH 6.80s - 11.30 @ 129.3 MPH 586WHP / 379WTQ ESS VT3-750 - 60-130MPH 6.14s - 10.81 @ 135.13 MPH 690WHP/463WTQ Shift-S3ctor E92 M3 - 1/2 Mile Trap Speed WR - 174.13 MPH
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02-12-2014, 02:19 PM	#123
THE-FN-MAN Captain 39 Rep 890 Posts Drives: E92 M3 x2 Join Date: Feb 2012 Location: the wood iTrader: (0)	Well done BMW, hope they treat all 08 owners this way in the future if anything happens haha
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02-12-2014, 02:37 PM	#124
ken1137 Brigadier General 89 Rep 3,732 Posts Drives: BMW S1000XR Join Date: Jun 2011 Location: Gilbert, AZ iTrader: (7) Garage List 2009 e90 335i [6.40]	Congrats on the good-will offer and work. A lot of owners have not been so lucky with BMWNA so I hope you bought a Powerball ticket the same day Shit happens in mfg but only those of us involved truly understand this and realistically it is amazing there are not more problems with engines today. Specially considering all of the CIP (Cost Improvement Programs) goals we now have to achieve. __________________ BMWCCA member
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02-12-2014, 02:48 PM	#125
Markao66 Second Lieutenant 12 Rep 284 Posts Drives: E92 M3 Join Date: Aug 2013 Location: South Florida iTrader: (0)	full of WINS!
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02-12-2014, 03:37 PM	#126
M3ANMACHINE Admiral 933 Rep 3,886 Posts Drives: 2011 E90 M3 + 2014 F15 X5 Join Date: Jan 2010 Location: Irvine, CA iTrader: (11)	Glad everything worked out in your favor, Justin. __________________ 2020 FORD RAPTOR 2014 F15 X5 \| M-SPORT SOLD 2011 SG E90 M3 \| 2008 AW E90 M3 \| 2004 E46 M3
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02-12-2014, 03:57 PM	#127
PandaM3 Captain 470 Rep 988 Posts Drives: Join Date: Apr 2008 iTrader: (6)	That's good to know BMW will possibly replace the motor... Now I have to decide... stick with Mobil 1 0w40 oil changes every 5,000 miles? or go back to using TWS 10w60? My lead levels dropped down significantly from the normal average of 7 to 3 or 4 since switching oil. On one hand I can stick with TWS 10w60 and hope the engine lets go soon enough to have BMW replace it or I can stick with the Mobil 1 0w40 and likely not have to deal with it... but if it does happen will Mobil 1 0w40 there is no way to tell if either BMW or my extended 3rd party warranty will cover it. Any ideas?
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02-12-2014, 04:07 PM	#128
Anderw Brigadier General 660 Rep 3,320 Posts Drives: F80 m3 Join Date: Feb 2012 Location: FL iTrader: (12)	Wow that must have been a relief! I probably wouldn't be able to sleep at night, it's nice that bmw stepped up to the plate for you, and went above and beyond and CPOd your car
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02-12-2014, 04:14 PM	#129
johngrossi Second Lieutenant 9 Rep 234 Posts Drives: 2011 135i e82 Join Date: May 2013 Location: Illinois iTrader: (1)	That's great! I've seen quite a few horror stories of claims getting denied, I'm really glad BMW backed their product here. Try to get some pictures of the install for us! __________________ PE exhaust, tints...more to come
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02-12-2014, 04:40 PM	#131
ucla95 Striker 73 Rep 553 Posts Drives: Slow cars Join Date: May 2012 Location: A swing state iTrader: (0)	Well done BMWNA!
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02-12-2014, 04:47 PM	#132
PhillyNate ENTHUSIAST 135 Rep 2,097 Posts Drives: 2010 Porsche Cayman Join Date: Apr 2011 Location: Philadelphia iTrader: (0) Garage List 2010 Porsche Cayman [0.00]	At the end of the day all anyone wants is for BMW to stand behind what is TRULY a masterpiece of an automobile. __________________ "what I'm driving here...is an ending." Jeremy Clarkson 2010 Carrara White Porsche Cayman 6mt 2014 Whiteout Toyota GT-86 6mt(Sold 05/23/15) 2011 Alpine White BMW M3 6mt ZCP Coupe(forced retirement 06/06/14) 2008 Alpine White BMW 328i 6mt Coupe(retired 06/21/11)
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