Extra Charge for changing order?

gongju · 01-02-2012, 12:19 PM

My order was placed for a 2012 last week and today I decided I wanted to add an option on the car. Not only does my SA want to charge me MSRP for the option, he said he has to add a $200 charge to add it to the build? Has anyone else experienced this?

tlp · 01-02-2012, 12:24 PM

I would cancel and find another dealer. That is BS.

THE TECH · 01-02-2012, 12:34 PM

Quote:

Originally Posted by tlp

I would cancel and find another dealer. That is BS.

+1

JulieDriving · 01-02-2012, 12:39 PM

That is BS. My dealer actually told me not to worry, I could change whatever I'd like (same negotiated % off MSRP) before the start of production.

Technic · 01-02-2012, 04:46 PM

Quote:

Originally Posted by gongju

My order was placed for a 2012 last week and today I decided I wanted to add an option on the car. Not only does my SA want to charge me MSRP for the option, he said he has to add a $200 charge to add it to the build? Has anyone else experienced this?

The only way that I can see this happening is when a "customer" is wasting the time of the salesperson, as in no intention of actually going thru the deal.

Not that it is OK, not that the "customer" deserves this. But this is something that a mofo salesperson will do just to make the "customer" go away or simply to test how far this farce can go on.

Are you that "customer"? If not then cancel your order and get the hell out of that crappy place. This is very simple.

gongju · 01-02-2012, 04:54 PM

Yeah, I canceled it. But I was definitely not 'that' customer since I already put down my deposit and the order was placed and good to go. Now off to Ryan Amico!

Quote:

Originally Posted by Technic

The only way that I can see this happening is when a "customer" is wasting the time of the salesperson, as in no intention of actually going thru the deal.

Not that it is OK, not that the "customer" deserves this. But this is something that a mofo salesperson will do just to make the "customer" go away or simply to test how far this farce can go on.

Are you that "customer"? If not then cancel your order and get the hell out of that crappy place. This is very simple.

01-02-2012, 12:19 PM	#1
gongju Private First Class 27 Rep 134 Posts Drives: 2010 JBMetallic e92 M3 Join Date: Apr 2006 Location: SoCal iTrader: (0)	Extra Charge for changing order? My order was placed for a 2012 last week and today I decided I wanted to add an option on the car. Not only does my SA want to charge me MSRP for the option, he said he has to add a $200 charge to add it to the build? Has anyone else experienced this?
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01-02-2012, 12:24 PM	#2
tlp Colonel 276 Rep 2,216 Posts Drives: 991 GT3, Sold:'11 e92 M3 SG/FR Join Date: Jul 2005 Location: Las Vegas/SoCal iTrader: (6) Garage List SOLD 2011 BMW e92 M3 [9.10]	I would cancel and find another dealer. That is BS. __________________ 991 GT3, Sold: '11 e92 M3 SG/FR ZCP\|ZCV\|ZP2\|2MK\|494\|415\|6NR\|752
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01-02-2012, 12:39 PM	#4
JulieDriving Female driving enthusiast :P 76 Rep 2,308 Posts Drives: Bimmer Join Date: Nov 2009 Location: Ontario, Canada iTrader: (0) Garage List 2013 BMW M3 Coupe [10.00]	That is BS. My dealer actually told me not to worry, I could change whatever I'd like (same negotiated % off MSRP) before the start of production. __________________ 2013 M3 coupe (Azurite Black, Black, Piano Black) + miata nut (2 miatas) + Mk6 GTI 5-door hatch (our mini-SUV )
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