|
|
02-09-2013, 07:43 PM | #1 |
Private First Class
15
Rep 110
Posts |
Irvine BMW rant
Took my car in today to have my front brakes replaced and I specified "no wash," and of course, I pick up the car washed poorly with swirl marks and water marks all over the car. This is literally the FIFTH time I have specified no wash and they give it back to me washed poorly. I'm so angry
|
02-09-2013, 08:05 PM | #2 |
M3 Dreamin'
37
Rep 531
Posts |
That sucks. Pretty sad when they can't follow a simple direction. Wonder how good the service is?
__________________
2013 AW/BLK - DCT, Comp/Cold/Prem Mods - IND Beauty kit, CF Roundels, CF Splitters, AiB Angel Eyes, EAS Exhaust Tips! B&G lowering springs |
Appreciate
0
|
02-09-2013, 08:09 PM | #3 |
OIF Veteran
246
Rep 2,106
Posts |
When I go to my service center, my SA always brings out a sign that says "do not wash" & "park in basement" placards for my car and put it on the dashboard.
|
Appreciate
0
|
02-09-2013, 08:23 PM | #4 |
First Lieutenant
354
Rep 365
Posts |
I made my own "DO NOT WASH" sign for my dash. I personally put it on my dash when I drop it off. I feel for you.
__________________
2022 X5 40I - Ours
2016 BMW M2 LBB 6 Sp / ED Pick Up on 07/12/2016 - Her's 1995 Porsche 993 Cab - Mine 2001 Toyota Tundra SR5 Ext Cab - Hay Hauler |
Appreciate
0
|
02-09-2013, 08:39 PM | #5 | |
Private First Class
15
Rep 110
Posts |
Quote:
|
|
Appreciate
0
|
02-09-2013, 09:45 PM | #6 |
Private
12
Rep 88
Posts |
Sorry to hear about your bad service there. I had my issues with Crevier recently also. I dont actually think it was Crevier but moreso the SA who was an @sshat. I will tell you one thing..everytime I take it to Crevier and I ask for no wash, they never wash it. If you decide to go there make sure you dont get Paul Cox as your SA. ANyone but him.
|
Appreciate
0
|
02-09-2013, 10:58 PM | #8 |
DHS
169
Rep 3,973
Posts
Drives: 2023 M4, 2020 Land Rover
Join Date: Oct 2010
Location: Disneyland
|
Weird as they always have asked me if I wanted it washed or not. Always a choice. They haven't when I have said no and when I wanted it done they have. No swirl marks or anything.
Sorry to hear they did that. |
Appreciate
0
|
02-10-2013, 09:50 AM | #12 |
Captain
28
Rep 842
Posts |
I've only frequented their parts department, and left less than pleased. They do have a new parts dept manager (or maybe he's a supervisor), so hopefully he'll improve the place. He was accommodating last time I went there. There are no good BMW dealers left in the OC. STBMW is the only one I deal with if I need to go to the dealer.
|
Appreciate
0
|
02-10-2013, 10:30 AM | #13 |
Brigadier General
1397
Rep 3,152
Posts |
put a sticky note on your steering wheel that says NO WASH, also tell your advisor.
Its usually not your advisor who puts the vehicle in the wash, its the tech after he/she is done with the service. Its second nature for them to just put the car in wash. However, your advisor could have also forgotten to tell the tech...
__________________
|
Appreciate
0
|
02-10-2013, 10:31 AM | #14 |
2021 330ix
213
Rep 538
Posts
Drives: 2021 330ix
Join Date: Aug 2005
Location: Maryland
|
Dealer wash = swirls and scratches art factory
My wife took her X3 for service yesterday and I made her a big "DO NOT WASH" sign to make sure those idies didnt touch it. No wash done and we were happy... Sorry OP..it sucks... fortunately those swirl marks are removable with the help of good products and an orbital.
__________________
Former: F82 M4 ZCP 6MT | Executive Pkg | Mineral Gray Metallic| Car Play, and other goodies.
Former: 2012 E92 M3 | Alpine White | Extended FR | DCT | Premium | Competition | BMW Apps | M Performance Exhaust | CF Front Splitters | V1 M Steering Wheel |
Appreciate
0
|
02-11-2013, 08:59 AM | #17 |
Lieutenant General
11575
Rep 12,714
Posts |
irvine bmw is garbage. i went there to look at a cpo m3 and i was walking around it for ten minutes and a sales guy walks by me, says "hey, hows it going?" and keeps walking.
i left.
__________________
Instagram; @roastbeefmike
|
Appreciate
0
|
02-11-2013, 01:50 PM | #18 |
New Member
0
Rep 10
Posts |
|
Appreciate
0
|
02-12-2013, 04:32 AM | #21 |
AMG Eater
2
Rep 28
Posts |
|
Appreciate
0
|
02-15-2013, 04:51 PM | #22 |
Colonel
83
Rep 2,792
Posts |
I've used them quite a bit and it has worked out quite well. They have been very generous taking care of a major VANOS repair and doing some things for me out of warranty. They have never washed my car.
__________________
2008 IB E92 M3| BBS | KW | Arkym | Platte Forme A.G. | Active Autowerke | K&N | Fabspeed | Dinan | Evolve-R |
Appreciate
0
|
Post Reply |
Bookmarks |
Thread Tools | Search this Thread |
|
|