Burger Tuning - Bad Service

E93MAC · 01-07-2014, 10:28 PM

Please see original thread with Pictures here:

http://www.e90post.com/forums/showthread.php?t=932382

spool twice · 01-19-2014, 09:06 AM

sounds like your installer made the mistake and BMS is going above and beyond offering a refund for a part that your installer made an installation mistake in; forcing a harness into place and breaking something in the process.

BMS is going well beyond the normal vendor to correct your issue that your installer did, whats the problem?

E93MAC · 01-19-2014, 05:45 PM

Quote:

Originally Posted by spool twice

sounds like your installer made the mistake and BMS is going above and beyond offering a refund for a part that your installer made an installation mistake in; forcing a harness into place and breaking something in the process.

BMS is going well beyond the normal vendor to correct your issue that your installer did, whats the problem?

Read the whole thread. Maybe you'll understand. Does going above and beyond also involve insulting a customer?

Time Lord · 01-20-2014, 05:21 PM

Quote:

Originally Posted by Lute

Problems with that JB3? Damn.

LOL No M3, No Care

IMG · 02-20-2014, 04:29 AM

Oh boy. I dealt with terry via emails and always got great customer service.

Btw I read all the emails and it's hard blaming some vendor for a purchased item that wasn't installed properly.

wheelpro · 04-06-2015, 08:15 PM

Quote:

Originally Posted by IMG

Oh boy. I dealt with terry via emails and always got great customer service.

Btw I read all the emails and it's hard blaming some vendor for a purchased item that wasn't installed properly.

terry
bms co.
really i respect them more than many company

IMG · 04-06-2015, 08:16 PM

Quote:

Originally Posted by wheelpro

Quote:

Originally Posted by IMG

Oh boy. I dealt with terry via emails and always got great customer service.

Btw I read all the emails and it's hard blaming some vendor for a purchased item that wasn't installed properly.

terry
bms co.
really i respect them more than many company

Terry always replied to my emails within mins not a day later and etc.
Shows dedication !

E93MAC · 04-06-2015, 08:18 PM

Quote:

Originally Posted by IMG

Quote:

Originally Posted by wheelpro

Quote:

Originally Posted by IMG

Oh boy. I dealt with terry via emails and always got great customer service.

Btw I read all the emails and it's hard blaming some vendor for a purchased item that wasn't installed properly.

terry
bms co.
really i respect them more than many company

Terry always replied to my emails within mins not a day later and etc.
Shows dedication !

Holy thread resurrection Batman! Haha. You do realize every time you post you bring this thread back to the forefront?

01-07-2014, 10:28 PM	#1
E93MAC Lieutenant Colonel 240 Rep 1,588 Posts Drives: E93 328i Convertible Join Date: Feb 2012 Location: San Jose iTrader: (5)	Burger Tuning - Bad Service - Faulty Product Please see original thread with Pictures here: http://www.e90post.com/forums/showthread.php?t=932382 __________________ ################[Mac's '07 E93 328i]################
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01-19-2014, 09:06 AM	#2
spool twice Rainbow Racer 1008 Rep 2,539 Posts Drives: BMW M4cs Join Date: Sep 2010 Location: Tampa Bay, FL Area iTrader: (7) Garage List 2019 M4cs [0.00]	sounds like your installer made the mistake and BMS is going above and beyond offering a refund for a part that your installer made an installation mistake in; forcing a harness into place and breaking something in the process. BMS is going well beyond the normal vendor to correct your issue that your installer did, whats the problem? __________________ -Loe P.- Prior Car:'14 Audi S5 3.0t DSG [ APR ECU/TCU \| Pullies + basic bolt-on mods \| 10.861@127.90mph ] Current Car: F82 M4cs \| TT-RS \| On Order: i4 M50
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02-20-2014, 04:29 AM	#5
IMG 1122 Rep 7,690 Posts Drives: E36 M3 Track car,Ess E90 M3 DD Join Date: Feb 2008 Location: Location iTrader: (6)	Oh boy. I dealt with terry via emails and always got great customer service. Btw I read all the emails and it's hard blaming some vendor for a purchased item that wasn't installed properly.
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