Buyer BEWARE - e92-lighting.com

JredM23 · 10-25-2016, 10:57 AM

Kamber, I can't really see what is in the bag but it kind of looks like a long flat piece. They sent those to me for my footwells which are completely wrong for my year. I don't have any bulbs that would fit a long flat piece like that. The open pack that you have looks like the bulbs I received for my reading, dome, glove, trunk, vanity mirror lights. But you are short a lot if you have the same fitments as me. My year required 4 reading, 2 dome, 1 glove, 2 vanity mirror, 1 trunk, 2 front footwell, 4 rear footwell. And they all were of the plugin or double ended prong type that goes between 2 connectors. NO flat pieces at all. But I am not sure if you have a different setup.

JredM23 · 10-25-2016, 11:00 AM

Quote:

Originally Posted by Last NA

+1 on this post, especially the foot wells. Just ended up installing the fitting bulbs and left the rest. Never go around to post and vent, which makes me grateful for OP's detailed post! Thank you!

Np Last NA. I feel I gave them more than sufficient time to address the issue before I felt the need to warn all of my respective peers on here. I am STILL dealing with their nonsense as they are trying to pressure me into altering my posts or removing them to complete the order I have in place with them. I am looking into legal action now and will soon leave a review on The Better Business Bureau where they have a D+ rating already.

JredM23 · 10-25-2016, 02:27 PM

I have officially filed a complaint with The California Department of Consumer Affairs. e92-lighting is requesting that I REMOVE and DELETE these posts in order to refund or complete the order I paid for in full that was incomplete. Derrick is the one I am speaking to and if any of you even consider purchasing anything from him or his company e92-lighting.com PLEASE STRONGLY CONSIDER OTHERWISE.

kamber · 10-25-2016, 02:30 PM

The bags each have 2 small circular pieces, and that 1 long flat piece. I'll be trying to install everything this week sometime, I know sedans require less lights than the coupes. Will update this thread once i've completed install as to whether or not anything was missing. Hopefully not, but I paid via credit card, so I fully expect to get my money back one way or another if anything is amiss. Good luck man!

JredM23 · 10-25-2016, 03:12 PM

Quote:

Originally Posted by kamber

The bags each have 2 small circular pieces, and that 1 long flat piece. I'll be trying to install everything this week sometime, I know sedans require less lights than the coupes. Will update this thread once i've completed install as to whether or not anything was missing. Hopefully not, but I paid via credit card, so I fully expect to get my money back one way or another if anything is amiss. Good luck man!

Yeah man. I paid by credit card too but don't know if my bank would do anything to support me since I received at least part of my order. That flat piece I didn't need anywhere in my car. So I hope they had some dumb luck by sending you the proper parts.

E92-Lighting · 10-25-2016, 03:57 PM

we have offered member full refund already, we offered to replace parts (received white requested amber, member is not sending unused parts back although we have requested numerous times for an exchange)

we made an honest mistake, sent white leds by accident, front footwells, and rear footwells for E92 when member requested amber, completely sorry, YES, its our fault and we will take full responsibility/accountability, however member without any warning and without notifying us, this thread was already online, before we could get a chance to resolve said issue, we make mistakes, and we will correct and resolve, "please" just email and/or contact us of said issue First, not make thread right away

normally our leds kits are pure white, however this case, member requested amber front footwells and amber rear footwells, not all pure white, we had accidentally sent pure white by accident, normally in this scenario, members will contact us, we will then investigate and resolve issue, however thread was basically already online before we could resolve it

10-25-2016, 10:57 AM	#23
JredM23 Private 17 Rep 50 Posts Drives: '13 e92 M3 - Alpine White Join Date: Jun 2016 Location: Queens NYC iTrader: (0)	Kamber, I can't really see what is in the bag but it kind of looks like a long flat piece. They sent those to me for my footwells which are completely wrong for my year. I don't have any bulbs that would fit a long flat piece like that. The open pack that you have looks like the bulbs I received for my reading, dome, glove, trunk, vanity mirror lights. But you are short a lot if you have the same fitments as me. My year required 4 reading, 2 dome, 1 glove, 2 vanity mirror, 1 trunk, 2 front footwell, 4 rear footwell. And they all were of the plugin or double ended prong type that goes between 2 connectors. NO flat pieces at all. But I am not sure if you have a different setup.
	Appreciate 0

10-25-2016, 02:27 PM	#25
JredM23 Private 17 Rep 50 Posts Drives: '13 e92 M3 - Alpine White Join Date: Jun 2016 Location: Queens NYC iTrader: (0)	I have officially filed a complaint with The California Department of Consumer Affairs. e92-lighting is requesting that I REMOVE and DELETE these posts in order to refund or complete the order I paid for in full that was incomplete. Derrick is the one I am speaking to and if any of you even consider purchasing anything from him or his company e92-lighting.com PLEASE STRONGLY CONSIDER OTHERWISE.
	Appreciate 0

10-25-2016, 02:30 PM	#26
kamber E90 167 Rep 821 Posts Drives: '08 M3 Join Date: Jun 2016 Location: NJ iTrader: (7)	The bags each have 2 small circular pieces, and that 1 long flat piece. I'll be trying to install everything this week sometime, I know sedans require less lights than the coupes. Will update this thread once i've completed install as to whether or not anything was missing. Hopefully not, but I paid via credit card, so I fully expect to get my money back one way or another if anything is amiss. Good luck man!
	Appreciate 1 JredM2316.50

10-25-2016, 03:57 PM	#28
E92-Lighting 860 Rep 35,253 Posts Drives: Next Generation LED Lighting Join Date: May 2008 Location: Walnut iTrader: (324)	we have offered member full refund already, we offered to replace parts (received white requested amber, member is not sending unused parts back although we have requested numerous times for an exchange) we made an honest mistake, sent white leds by accident, front footwells, and rear footwells for E92 when member requested amber, completely sorry, YES, its our fault and we will take full responsibility/accountability, however member without any warning and without notifying us, this thread was already online, before we could get a chance to resolve said issue, we make mistakes, and we will correct and resolve, "please" just email and/or contact us of said issue First, not make thread right away normally our leds kits are pure white, however this case, member requested amber front footwells and amber rear footwells, not all pure white, we had accidentally sent pure white by accident, normally in this scenario, members will contact us, we will then investigate and resolve issue, however thread was basically already online before we could resolve it Last edited by E92-Lighting; 10-25-2016 at 04:03 PM..
	Appreciate 0