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11-17-2012, 12:51 PM | #1 |
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Bobby @ PYspeed!!!!
OK so I ordered a set of VMR 19'' with a set of TPMS for my new 2013 E92 M3 2 weeks ago! Well the wheels just got shipped yesterday and to my surprise guess what? they got shipped USPS Parcel! WTF I paid $300 for Priority shipping and they shipped my shit Parcel? I emailed Bobby to ask why were the wheels shipped parcel when I paid all that money for Priority and I know I got over charged for shipping, this was his reply
When APO orders are processed by the vendor the default shipping is Parcel post. We don't control how they ship items unless noted to in the invoice. The Item that was shipped via priority was the TPMS as we ship it directly from our facility. So they don't control how the vendor ships items out but sure do control how much to charge for the shipping! well correct me if I'm wrong but I thought PYspeed was the vendor because I ordered thru them. This was a very bad and unpleasant experience It sure will not happen again because I will never order thru them again. Just beware before purchasing from this vendor I don't think I'm the 1st one they done this to. For all of those living in APO address I highly recommend you read the following thread I posted about shipping charges. http://www.m3post.com/forums/showthread.php?t=769853 I wrote it after ordering the wheels! this is how I know know I got over charged for shipping. |
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11-17-2012, 01:24 PM | #2 |
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I hear you. I think I got over charged for a USPS flat rate box. My problem is they don't except returns, but my fault for not reading their policies ahead of time.
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11-17-2012, 01:30 PM | #3 |
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Assuming I believe PYSpeed's response that they don't control (or know) how vendors ship (big assumption), the right thing for PYSpeed to do *now* is refund you the difference in shipping fees based on what you paid for and what shipping service was used.
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11-17-2012, 02:52 PM | #5 |
Nüburgring Nordschleife BTG 8:05
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bro they are shitty i ordered my winter set of wheels thru them on oct 5th and still havnt gotten them and had to call again tonight bc its below freezing here and i need the wheels to mount my winter tires....ill NEVER order from them again and let everyone else know the same!!!!
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11-17-2012, 03:06 PM | #6 |
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Amazing What a lame excuse to justify the excessive shipping charge. As already stated by someone because pyspeed knows priority shipping was not used, yet the OP was charged for it, pyspeed should refund the difference. This is one forum vendor I'll never use because they'll find someway to screw you...
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11-17-2012, 03:23 PM | #8 |
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This is the second bad review I've read from pyspeed. I won't be buying from them. Why risk it when there are other venders backed by positive reviews?
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11-17-2012, 03:30 PM | #9 |
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I don't see them doing that! but hey you can only learn from your mistakes right? I'll make sure I'll keep putting it out there how shitty they are.
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11-17-2012, 03:37 PM | #11 | |
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11-17-2012, 04:02 PM | #12 |
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Ohhh No. I just ordered a things from them a couple days ago. I hope I don't get screwed.
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11-17-2012, 04:24 PM | #13 |
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11-17-2012, 04:28 PM | #14 |
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I'm not only in Cali, but local to them. When I asked if I could pick up locally, I was told it would be shipped direct to me. As a customer, if I want to pick up at the shop, then I think I should be allowed that. It's easy for PYSpeed to have the items shipped to them instead of me.
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11-17-2012, 04:41 PM | #15 | |
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11-17-2012, 04:46 PM | #17 |
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yeah im thinking by the time they are here ill be back at the Nurburgring and wont even need the winters hahahahaha
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11-17-2012, 04:49 PM | #18 |
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I hope that none of the Service Members stationed overseas ever order anything from them! Let this be a prime example of how much they sux and their horrible customer service.
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11-17-2012, 04:51 PM | #19 |
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11-17-2012, 04:53 PM | #20 |
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11-17-2012, 04:57 PM | #21 |
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11-17-2012, 07:06 PM | #22 |
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I bought my exhaust and rear diffuser from PYspeed without troubles but all these bad reviews lately will give me pause in the future
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