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08-09-2018, 05:38 PM | #1 |
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Over-tightened drain plug = $3200 repair?!
Ok, I'm having a bit of a panic moment. I recently bought a pristine 2011 E93 M3 with a good service history and 40k miles. All is fine, it works great and I've had no issues...until now. It was due for a brake fluid service so I took it in to a local BMW dealership (Omaha, NE) and told them to change the oil as well.
I get a call a couple hours later and they tell me it's leaking my new oil at a steady rate and after investigating further they tell me the drain plug was torqued too tight (previous owner/shop) which damaged the oil pan and now they can't get a good seal. He then asked me if I was sitting down because the only way to fix the issue is a new oil pan which is 8.4 hours of work and a $1,700 part. Any advice? Are they correct? I have a wedding in 3 months and this has me furious at the moment....please help! Thanks! -Mitch |
08-09-2018, 05:56 PM | #3 |
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So they f'd it up, while forcing it off, and are blaming someone else.
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08-09-2018, 05:58 PM | #4 |
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They want to sell you a brand new oil pan which requires them to drop the sub frame to do. It is possible to plug it.
I would make them prove that their tech didn't over tighten it. It wasn't broken when it went in.
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08-09-2018, 06:22 PM | #5 |
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08-09-2018, 06:24 PM | #7 |
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Well if you need a fix I think you can use a timesert
https://www.amazon.com/dp/B003SER3PA..._kK8AybAQHYXGK |
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08-09-2018, 06:25 PM | #8 |
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True, I'm wondering what their response will be or how anyone can really prove anything at this point. I will push back though, it was perfect going in and in order to make it perfect going out it will take $3200?! Bullshit.
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08-09-2018, 06:29 PM | #9 | |
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08-10-2018, 10:12 AM | #10 |
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Time-Sert repairs are not something a dealer would do. If this is a franchise BMW dealer, the only option for them is to replace it (at full msrp too). Take it to an independent shop familiar with these M3's for more options.
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08-10-2018, 10:48 AM | #11 | |
Stop the hate, get a V8
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It's going to be hard to prove that they damaged the pan. It's your word against theirs. Best they'll do is maybe cut you a discount on the replacement, but even if it's 10% you're still looking at almost 3 grand.
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08-10-2018, 11:06 AM | #12 |
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It takes a lot of work to access the pan. Almost all of the labor is in the removal and re-installation of the entire subframe assembly. The actual replacement of the pan itself takes less than 30 minutes once you can get to it.
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