Will BMW assist repair tire?

drvai · 05-25-2010, 07:09 PM

So let's say I get a nail in a tire... I call BMW assist.. will they come and repair the tire like AAA does?

Kiemyster · 05-25-2010, 09:08 PM

Your most likely to be towed to a local dealership and then have the car dealt with there.

alpineweissM3 · 05-25-2010, 09:13 PM

I thought they would send someone to repair the tire onsite. If it can't be plugged, then they would take the car to the dealer.

Alex1911 · 05-26-2010, 04:03 AM

I don't know, but I'll tell you this from reading the forum; No way I'm using BMW Assist for a tire. They take you to the dealership who tries to gig you $400 for a tire. My Auto Insurance includes assistance/towing, I'll have my car towed to my home (if I'm in town), and I'll order the tires (for less) and then have them installed on the wheels.

MJC///M3 · 05-26-2010, 08:07 AM

2 times i had to use it...(both nails in my 19"s)....they towed my car to my service center...and I had to get the tire replaced.

Tire Warranty FTMFW!!!!

Slpnbyu · 05-26-2010, 08:16 AM

Carry a plug kit in the trunk, that's what I do.

A plug kit combined with the compressor in the inflation kit will take care of you most of the time.

Roby84m · 05-26-2010, 03:35 PM

Quote:

Originally Posted by Slpnbyu

Carry a plug kit in the trunk, that's what I do.

A plug kit combined with the compressor in the inflation kit will take care of you most of the time.

Doesn't it come with the car itself?

besiktas · 05-26-2010, 03:41 PM

the car has the tire "goop" the liquid rubber that fixxes the tire. its under the trunk carpet. BMW assist may just give you a temp tire until you get to your destination

JOHNBMWM5 · 05-26-2010, 05:12 PM

I have this dung shit and a pump which NO way i'm using, if I get a flat BMW are coming out to fix it full stop.

drvai · 05-26-2010, 06:09 PM

So the question goes again... Will they do it (USA). Is it part of the service?

drvai · 05-26-2010, 06:17 PM

Brochure says it will help you with a flat tire.... Will try to find out an official answer.

kaykay · 05-26-2010, 06:44 PM

I believe BMW North America was using AAA from 2006 - ???

I've had a few flats and a flatbed to the dealer was all that was going to happen.

I'm not sure if they still have a contract with AAA or not.

@ OP: 99.99% you're being towed to the dealership

///V\3Dude · 05-28-2010, 07:45 AM

BMW will never plug a tire for you

they'll tell you need a new tire. Like they did to me twice.

calintexas · 05-28-2010, 11:04 AM

Quote:

Originally Posted by Slpnbyu

Carry a plug kit in the trunk, that's what I do.

A plug kit combined with the compressor in the inflation kit will take care of you most of the time.

I agree. A plug kit is a good investment, and is a lot better than putting the goop in. If you do use the plug kit, you should drive at a moderate speed to a tire place and have a patch-plug put in from inside the tire.

Alex1911 · 05-28-2010, 01:33 PM

Can anyone recommend a good quality plug kit and the best place to get one?

drvai · 05-28-2010, 07:01 PM

Official from BMW USA
"we would only change the tire (if you have a working spare) or tow
you to the nearest dealership. If your vehicle is under warranty, you
can contact BMW Roadside Assistance at 800-332-4269 24/7"

I was looking in the AAA web site but doesn't say anything about repairing the tire... even though several people have had this service.

Voltigeur · 11-18-2010, 05:29 PM

Think I will be calling them tomorrow ... flat and no plug. And not sure I want to use the sealant.

alpineweissM3 · 11-18-2010, 07:08 PM

It's simple. BMW will pay to have your car flatbedded to the nearest dealer. Then they will sell you a tire and charge you to have it mounted and balanced. Under no circumstances will they plug it.

I've been through the fiasco.

Just get a patch kit to keep in the trunk.

Teutonic M3 · 11-18-2010, 07:41 PM

People ... fix your own tires. You want them to wipe your a** too? What responsibility does BMW have if you get a nail in your tire. You want more entitlement?

Mr. ///M3 RD · 11-18-2010, 07:49 PM

Quote:

Originally Posted by drvai

So let's say I get a nail in a tire... I call BMW assist.. will they come and repair the tire like AAA does?

you are driving a 2007? still have warranty?

are they RFT? if yes BMW will NOT repair them they will recommend replacing the tire perhaps even both (left and right). You be lucky to find a replacement in 24 to 48 hours if they are RFT.

leandroe1016 · 11-18-2010, 07:50 PM

After warranty is up in four years we still get roadside assistance free from BMW right bc we have no spare?

Mr. ///M3 RD · 11-18-2010, 07:54 PM

Quote:

Originally Posted by drvai

Official from BMW USA
"we would only change the tire (if you have a working spare) or tow
you to the nearest dealership. If your vehicle is under warranty, you
can contact BMW Roadside Assistance at 800-332-4269 24/7"

I was looking in the AAA web site but doesn't say anything about repairing the tire... even though several people have had this service.

Don't you pay AAA to tow you to a shop in this case? M3's don't have a spare. Also no RFT's as far as I know ... lucky M3 drivers

05-25-2010, 07:09 PM	#1
drvai Major 136 Rep 1,274 Posts Drives: E92 M3 AW Join Date: Dec 2007 Location: FL iTrader: (0)	Will BMW assist repair tire? So let's say I get a nail in a tire... I call BMW assist.. will they come and repair the tire like AAA does?
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05-25-2010, 09:08 PM	#2
Kiemyster Bimmerpost Resident Marijuana Consultant 455 Rep 3,197 Posts Drives: 320i, 325xi, 335Xi, 335i, M3 Join Date: Nov 2006 Location: Queens/NYC iTrader: (4) Garage List 2010 BMW 335i [0.00] 2011 BMW X335i [0.00] 2006 BMW E90 325xi [0.00] 2011 BMW E90 335xi [4.00] 2011 BMW M3 E90 [7.00] 2006 E90 320i [0.00]	Your most likely to be towed to a local dealership and then have the car dealt with there. __________________ "AMG What! S-Line Who? If you ain't got that M I got no respect for you!" '06 Alpine Weiss E90 320i \| '06 The Green Machine E90 325xi \| '11 Alpine Weiss E90 M3 ZCP \| '10 Silverstone X5M \| '11 Alpine Weiss E90 335xi
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05-25-2010, 09:13 PM	#3
alpineweissM3 I love my beautiful wife! 22 Rep 628 Posts Drives: e90 ///M Join Date: Oct 2007 Location: Pittsburgh iTrader: (0)	I thought they would send someone to repair the tire onsite. If it can't be plugged, then they would take the car to the dealer.
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05-26-2010, 04:03 AM	#4
Alex1911 Second Lieutenant 4 Rep 210 Posts Drives: M3 Sedan 2011 Join Date: Mar 2010 Location: FL iTrader: (0)	I don't know, but I'll tell you this from reading the forum; No way I'm using BMW Assist for a tire. They take you to the dealership who tries to gig you $400 for a tire. My Auto Insurance includes assistance/towing, I'll have my car towed to my home (if I'm in town), and I'll order the tires (for less) and then have them installed on the wheels.
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05-26-2010, 08:07 AM	#5
MJC///M3 Colonel 87 Rep 2,324 Posts Drives: 09 SSII E92 M3 Join Date: Aug 2008 Location: Bronx, NYC iTrader: (0)	2 times i had to use it...(both nails in my 19"s)....they towed my car to my service center...and I had to get the tire replaced. Tire Warranty FTMFW!!!! __________________ "You will get there, but it is up to you and you alone. It is what you are willing to do, and how you are willing to get there. You must be relentless, you must be tireless, you must pursue at all costs, so that you are ready, when the time is right." -Dad
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05-26-2010, 08:16 AM	#6
Slpnbyu First Lieutenant 11 Rep 305 Posts Drives: BMW Join Date: Mar 2010 Location: NC iTrader: (2) Garage List 2023 BMW X3MC [0.00] 2020 M2 CS [0.00]	Carry a plug kit in the trunk, that's what I do. A plug kit combined with the compressor in the inflation kit will take care of you most of the time. __________________ /// '23 F97 X3MC : Montego Bay Blue/Black /// /// '20 F87 M2 CS : Misano Blue/Black /// /// '11 E90 M3 : Space Grey/Fox Red /// SOLD /// '04 E46 M3 : Mystic Blue/Black /// SOLD /// '00 E46 323Ci : Titanium Silver/Grey /// SOLD
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05-26-2010, 03:41 PM	#8
besiktas Ultimate Driver for the Ultimate Driving Machine 146 Rep 1,146 Posts Drives: BMW M3 E92 Join Date: Oct 2009 Location: Houston, TX iTrader: (0)	the car has the tire "goop" the liquid rubber that fixxes the tire. its under the trunk carpet. BMW assist may just give you a temp tire until you get to your destination __________________ BMW M3 E92 - Silverstone II BPM Sport Stage II Tune + Test Pipes, GTS DCT Tune
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05-26-2010, 05:12 PM	#9
JOHNBMWM5 Live for today tomorrow never comes 1989 Rep 9,498 Posts Drives: 2022 LCI Marina Bay Blue/ Smok Join Date: Jan 2008 Location: UK iTrader: (0)	I have this dung shit and a pump which NO way i'm using, if I get a flat BMW are coming out to fix it full stop.
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05-26-2010, 06:09 PM	#10
drvai Major 136 Rep 1,274 Posts Drives: E92 M3 AW Join Date: Dec 2007 Location: FL iTrader: (0)	So the question goes again... Will they do it (USA). Is it part of the service?
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05-26-2010, 06:17 PM	#11
drvai Major 136 Rep 1,274 Posts Drives: E92 M3 AW Join Date: Dec 2007 Location: FL iTrader: (0)	Brochure says it will help you with a flat tire.... Will try to find out an official answer.
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05-26-2010, 06:44 PM	#12
kaykay Lieutenant Colonel 90 Rep 1,769 Posts Drives: 2011 E92 M3 ZCP Join Date: Apr 2010 Location: SoCal iTrader: (0) Garage List 2011 E93 328i Conve ... [9.50] 2011 E92 M3 ZCP [8.66] 2008 550i Sport [10.00]	I believe BMW North America was using AAA from 2006 - ??? I've had a few flats and a flatbed to the dealer was all that was going to happen. I'm not sure if they still have a contract with AAA or not. @ OP: 99.99% you're being towed to the dealership __________________ '12 CLS550 Palladium Silver - loaded '11 E92 M3 ZCP - SG/B-EXT/CF, M-DCT, loaded '11 E93 328i, BSM over Saddle Brown, sport, loaded '08 550i M-Sport, Carbon Black (Gone but not forgotten), '06 W211 E55 AMG (Gone, miss this animal),'01 E39 540i Sport
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05-28-2010, 07:45 AM	#13
///V\3Dude I Drive Slow To Save Gas :D $///V\3Dude's Avatar$ 26 Rep 464 Posts Drives: 08 M3, MY11 STi Join Date: Jul 2009 Location: I <3 NY iTrader: (2)	BMW will never plug a tire for you they'll tell you need a new tire. Like they did to me twice. __________________
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05-28-2010, 01:33 PM	#15
Alex1911 Second Lieutenant 4 Rep 210 Posts Drives: M3 Sedan 2011 Join Date: Mar 2010 Location: FL iTrader: (0)	Can anyone recommend a good quality plug kit and the best place to get one?
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05-28-2010, 07:01 PM	#16
drvai Major 136 Rep 1,274 Posts Drives: E92 M3 AW Join Date: Dec 2007 Location: FL iTrader: (0)	Official from BMW USA "we would only change the tire (if you have a working spare) or tow you to the nearest dealership. If your vehicle is under warranty, you can contact BMW Roadside Assistance at 800-332-4269 24/7" I was looking in the AAA web site but doesn't say anything about repairing the tire... even though several people have had this service.
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11-18-2010, 05:29 PM	#17
Voltigeur MacroRisk 109 Rep 2,523 Posts Drives: M3 E92 ED'09 / 335d Sport DD Join Date: Jul 2007 Location: TX iTrader: (0)	Think I will be calling them tomorrow ... flat and no plug. And not sure I want to use the sealant. __________________ Just thinking of something not so witty ///M3 E92 '09 Jerez Black \| 6MT \| Ext Fox Red \| Tech \| Prem \| 19s \|Heated Seats \| iPod \|Smartphone \| Euro Deliv June 09 Sold: 540iT / 530i / 323i
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11-18-2010, 07:08 PM	#18
alpineweissM3 I love my beautiful wife! 22 Rep 628 Posts Drives: e90 ///M Join Date: Oct 2007 Location: Pittsburgh iTrader: (0)	It's simple. BMW will pay to have your car flatbedded to the nearest dealer. Then they will sell you a tire and charge you to have it mounted and balanced. Under no circumstances will they plug it. I've been through the fiasco. Just get a patch kit to keep in the trunk.
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11-18-2010, 07:41 PM	#19
Teutonic M3 Private First Class 31 Rep 109 Posts Drives: M3 Join Date: Apr 2010 Location: East iTrader: (0)	People ... fix your own tires. You want them to wipe your a** too? What responsibility does BMW have if you get a nail in your tire. You want more entitlement?
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11-18-2010, 07:50 PM	#21
leandroe1016 Private First Class 6 Rep 100 Posts Drives: White Join Date: Mar 2007 Location: New Jersey iTrader: (0)	After warranty is up in four years we still get roadside assistance free from BMW right bc we have no spare?
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