Problem with matte black side grill...HELP

PunjabiM3 · 01-04-2009, 04:54 PM

I finally got around to installing the matte black side grills today and am very disappointed with the quality. Namely, I disassembled the stock grills, proceeded to put the side light into the matte black grill, and screw it down. I heard a crack and see that the plastic housing that holds the screw has a small crack in it. This was only at about 1/2 way screwed in. I carefully proceed to screw it down all the way and it holds. So I put that side back on the car. I then proceed to do the other side and have the same issue, only this time the entire plastic housing that holds the screw breaks into pieces! So I put the stock grill on that side back on. Wondering if anyone else has run into such a problem? To me it seems the stock torx screw is too large in diameter for these matte black grills, so the manufacturer should either correct this problem in the mold or provide smaller screws with the grills. I have contacted the vendor regarding swapping out these grills with new ones and also a solution to this problem. Very frustrating to say the least.

MrHarris · 01-04-2009, 08:45 PM

Which vendor you get them from?

rzm3 · 01-04-2009, 09:02 PM

Yes see here: http://www.m3post.com/forums/showthread.php?t=188592

SV Concepts III · 01-04-2009, 10:01 PM

Looks like Jay got one of the Version I sets so we'll be swapping it out for the newer Version II for him. That is all we carry now

CodeRed · 01-04-2009, 10:06 PM

That's very fair and very good customer service.

moog55 · 01-04-2009, 10:19 PM

there is a whole thread about this. some versions of the side markers need to have the screw holes drilled out with 5/32 first. i did it as a precaution and it worked perfect.

rav7ks · 01-04-2009, 10:36 PM

Quote:

Originally Posted by Nick@Jlevi SW

Looks like Jay got one of the Version I sets so we'll be swapping it out for the newer Version II for him. That is all we carry now

I have the version 1 that I ordered from you back in November. I had the same trouble and cracked the plastic when tightening the screw. Should I send then in the get a replacement ?

SV Concepts III · 01-05-2009, 12:07 PM

Drop me an email, nick@jlevisw.com and I can get it straightened out for you.

Nate@IND · 01-05-2009, 12:09 PM

Quote:

Originally Posted by Nick@Jlevi SW

Drop me an email, nick@jlevisw.com and I can get it straightened out for you.

Good service Nick

01-04-2009, 04:54 PM	#1
PunjabiM3 Colonel 253 Rep 2,091 Posts Drives: M5 CS Join Date: Mar 2008 Location: Flower Mound, TX iTrader: (1)	Problem with matte black side grill...HELP I finally got around to installing the matte black side grills today and am very disappointed with the quality. Namely, I disassembled the stock grills, proceeded to put the side light into the matte black grill, and screw it down. I heard a crack and see that the plastic housing that holds the screw has a small crack in it. This was only at about 1/2 way screwed in. I carefully proceed to screw it down all the way and it holds. So I put that side back on the car. I then proceed to do the other side and have the same issue, only this time the entire plastic housing that holds the screw breaks into pieces! So I put the stock grill on that side back on. Wondering if anyone else has run into such a problem? To me it seems the stock torx screw is too large in diameter for these matte black grills, so the manufacturer should either correct this problem in the mold or provide smaller screws with the grills. I have contacted the vendor regarding swapping out these grills with new ones and also a solution to this problem. Very frustrating to say the least. __________________ 2012 Audi R8 V10TT\| 6MT\| Suzuka Grey 2015 Ferrari 458 Speciale\| Rosso Scuderia 2020 BMW X7\| Mineral White 2024 718 GT4 RS \| Arctic Grey
	Appreciate 0 Tweet Quote

01-04-2009, 08:45 PM	#2
MrHarris yodog 197 Rep 5,026 Posts Drives: '86 Corolla Join Date: Jun 2007 Location: Diamond Bar, Ca iTrader: (5) Garage List 2009 BMW [10.00]	Which vendor you get them from? __________________ 2009 E92 M3 \| Alpine White \| Black Extended \| Advan RS \| Turner Test Pipes \| Dinan Axle-Back \| OETuning \| Eibach Springs \| UUC SSK \| VRS Front Lip \| VRS Type I Diffuser \| Matte Black \| RPi Scoops \| MS Filter \| Yokohama AD08 \| F1 Pinnacle Special Thanks: Gintani \| OETuning \| eAs
	Appreciate 0 Quote

01-04-2009, 09:02 PM	#3
rzm3 Moderator 673 Rep 4,737 Posts Drives: E92 M3 Join Date: Aug 2007 Location: USA iTrader: (18)	Yes see here: http://www.m3post.com/forums/showthread.php?t=188592
	Appreciate 0 Quote

01-04-2009, 10:01 PM	#4
SV Concepts III Lieutenant General 375 Rep 17,017 Posts Drives: BMW Duh Join Date: Apr 2005 Location: Santa Clara iTrader: (13)	Looks like Jay got one of the Version I sets so we'll be swapping it out for the newer Version II for him. That is all we carry now
	Appreciate 0 Quote

01-04-2009, 10:06 PM	#5
CodeRed Private First Class 7 Rep 152 Posts Drives: '08 E90 & 67 Alfa GTV Join Date: Oct 2008 Location: God's country iTrader: (3)	That's very fair and very good customer service.
	Appreciate 0 Quote

01-04-2009, 10:19 PM	#6
moog55 Major 55 Rep 1,113 Posts Drives: E92 M3 Join Date: Jan 2008 Location: Seattle iTrader: (1)	there is a whole thread about this. some versions of the side markers need to have the screw holes drilled out with 5/32 first. i did it as a precaution and it worked perfect.
	Appreciate 0 Quote

01-05-2009, 12:07 PM	#8
SV Concepts III Lieutenant General 375 Rep 17,017 Posts Drives: BMW Duh Join Date: Apr 2005 Location: Santa Clara iTrader: (13)	Drop me an email, nick@jlevisw.com and I can get it straightened out for you.
	Appreciate 0 Quote