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      05-14-2019, 10:33 AM   #1
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Error in mobile app - Android ver 9 using Samsung S9+

Received attached error on mobile app android 9. Tried logoff/logon, tried uninstall app and reinstall. Nothing worked. Mark can you help be ause the android app is down for quite some time
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Last edited by BMW_Cyprus; 05-14-2019 at 02:37 PM..
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      05-14-2019, 05:26 PM   #2
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Quote:
Originally Posted by BMW_Cyprus View Post
Received attached error on mobile app android 9. Tried logoff/logon, tried uninstall app and reinstall. Nothing worked. Mark can you help be ause the android app is down for quite some time
I'm on Samsung Note 8 and am getting the same error message. It's so bad now that I can't even use the app. I also uninstalled/reinstalled, has not helped. Over the last 2 weeks or so, I'm constantly getting an "error connecting" message as well.
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      05-14-2019, 05:57 PM   #3
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Quote:
Originally Posted by BMW_Cyprus View Post
Received attached error on mobile app android 9. Tried logoff/logon, tried uninstall app and reinstall. Nothing worked. Mark can you help be ause the android app is down for quite some time
Quote:
Originally Posted by Teufel_Hunden View Post
Quote:
Originally Posted by BMW_Cyprus View Post
Received attached error on mobile app android 9. Tried logoff/logon, tried uninstall app and reinstall. Nothing worked. Mark can you help be ause the android app is down for quite some time
I'm on Samsung Note 8 and am getting the same error message. It's so bad now that I can't even use the app. I also uninstalled/reinstalled, has not helped. Over the last 2 weeks or so, I'm constantly getting an "error connecting" message as well.
Don't bother uninstalling the app. We will be tackling this issue tommorow and hope to have it fixed by the end of the day tommorow (if the problem is what I think it is ...)
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      05-14-2019, 06:11 PM   #4
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Having issues posting with my iPhone X
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      05-15-2019, 02:49 AM   #5
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Quote:
Originally Posted by apptest View Post
Don't bother uninstalling the app. We will be tackling this issue tommorow and hope to have it fixed by the end of the day tommorow (if the problem is what I think it is ...)
Please post here once you believe we can recheck...
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      05-15-2019, 05:20 AM   #6
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Quote:
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Don't bother uninstalling the app. We will be tackling this issue tommorow and hope to have it fixed by the end of the day tommorow (if the problem is what I think it is ...)
New posts don't show up as new posts on top of the list .
It's like looking for water in the desert....
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      05-15-2019, 01:44 PM   #7
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Still down, having withdrawals.

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      05-15-2019, 10:21 PM   #8
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Quote:
Originally Posted by BMW_Cyprus View Post
Received attached error on mobile app android 9. Tried logoff/logon, tried uninstall app and reinstall. Nothing worked. Mark can you help be ause the android app is down for quite some time
Quote:
Originally Posted by Teufel_Hunden View Post
I'm on Samsung Note 8 and am getting the same error message. It's so bad now that I can't even use the app. I also uninstalled/reinstalled, has not helped. Over the last 2 weeks or so, I'm constantly getting an "error connecting" message as well.
Quote:
Originally Posted by subliminalaudio View Post
Having issues posting with my iPhone X
Quote:
Originally Posted by ///M Power-Belgium View Post
New posts don't show up as new posts on top of the list .
It's like looking for water in the desert....
Quote:
Originally Posted by Dpc2u View Post
Still down, having withdrawals.

Ok guys, it looks like its working at least for me on a few different android devices. Let me know how its working out for you guys now....
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      05-15-2019, 10:24 PM   #9
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Quote:
Originally Posted by Mark View Post
Quote:
Originally Posted by BMW_Cyprus View Post
Received attached error on mobile app android 9. Tried logoff/logon, tried uninstall app and reinstall. Nothing worked. Mark can you help be ause the android app is down for quite some time
Quote:
Originally Posted by Teufel_Hunden View Post
I'm on Samsung Note 8 and am getting the same error message. It's so bad now that I can't even use the app. I also uninstalled/reinstalled, has not helped. Over the last 2 weeks or so, I'm constantly getting an "error connecting" message as well.
Quote:
Originally Posted by subliminalaudio View Post
Having issues posting with my iPhone X
Quote:
Originally Posted by ///M Power-Belgium View Post
New posts don't show up as new posts on top of the list .
It's like looking for water in the desert....
Quote:
Originally Posted by Dpc2u View Post
Still down, having withdrawals.

Ok guys, it looks like its working at least for me on a few different android devices. Let me know how its working out for you guys now....
Just jumped on for a few minutes and everything seems to be working fine now. Thanks Mark!!
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      05-16-2019, 12:03 AM   #10
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Thanks Mark works fine now
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      05-16-2019, 04:44 AM   #11
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Quote:
Originally Posted by Mark View Post
Ok guys, it looks like its working at least for me on a few different android devices. Let me know how its working out for you guys now....
I just replied a post and again my post didn't showed up as a new post on top of the list ( nowhere )
I replied with my laptop ...So , it's still not working .
Thank you Mark .
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Last edited by ///M Power-Belgium; 05-16-2019 at 05:02 AM..
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      05-16-2019, 07:31 PM   #12
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@Mark

The app seems to be working fine, except for one thing. If I post a pic using the app, I don't actually see the picture on my post on the app. However, if I open a browser and go to the same post I can see the picture.

I think some others are having the same problem.

Thanks again for your support, I'm on the forum using the app multiple times a day, everyday.
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      05-16-2019, 10:47 PM   #13
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Quote:
Originally Posted by Teufel_Hunden View Post
@Mark

The app seems to be working fine, except for one thing. If I post a pic using the app, I don't actually see the picture on my post on the app. However, if I open a browser and go to the same post I can see the picture.

I think some others are having the same problem.

Thanks again for your support, I'm on the forum using the app multiple times a day, everyday.
Yes this is still an issue but will be fixed over the next few days. Probably. It until the middle of next week. But you are not crazy.

Basicly whenever an attachment is posted from the website or app it will take about a minute for it to show up. So if you want to see it just wait about a minute and do a ctrl f5 refresh
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      05-17-2019, 05:37 AM   #14
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Quote:
Originally Posted by apptest View Post
Quote:
Originally Posted by Teufel_Hunden View Post
@Mark

The app seems to be working fine, except for one thing. If I post a pic using the app, I don't actually see the picture on my post on the app. However, if I open a browser and go to the same post I can see the picture.

I think some others are having the same problem.

Thanks again for your support, I'm on the forum using the app multiple times a day, everyday.
Yes this is still an issue but will be fixed over the next few days. Probably. It until the middle of next week. But you are not crazy.

Basicly whenever an attachment is posted from the website or app it will take about a minute for it to show up. So if you want to see it just wait about a minute and do a ctrl f5 refresh
Will do. Thanks.
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      05-20-2019, 08:43 PM   #15
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Quote:
Originally Posted by apptest View Post
Quote:
Originally Posted by Teufel_Hunden View Post
@Mark

The app seems to be working fine, except for one thing. If I post a pic using the app, I don't actually see the picture on my post on the app. However, if I open a browser and go to the same post I can see the picture.

I think some others are having the same problem.

Thanks again for your support, I'm on the forum using the app multiple times a day, everyday.
Yes this is still an issue but will be fixed over the next few days. Probably. It until the middle of next week. But you are not crazy.

Basicly whenever an attachment is posted from the website or app it will take about a minute for it to show up. So if you want to see it just wait about a minute and do a ctrl f5 refresh
Glad I saw this, thought I was crazy too. Still not working, just as described.
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      05-20-2019, 11:11 PM   #16
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Quote:
Originally Posted by Dpc2u View Post
Quote:
Originally Posted by apptest View Post
Quote:
Originally Posted by Teufel_Hunden View Post
@Mark

The app seems to be working fine, except for one thing. If I post a pic using the app, I don't actually see the picture on my post on the app. However, if I open a browser and go to the same post I can see the picture.

I think some others are having the same problem.

Thanks again for your support, I'm on the forum using the app multiple times a day, everyday.
Yes this is still an issue but will be fixed over the next few days. Probably. It until the middle of next week. But you are not crazy.

Basicly whenever an attachment is posted from the website or app it will take about a minute for it to show up. So if you want to see it just wait about a minute and do a ctrl f5 refresh
Glad I saw this, thought I was crazy too. Still not working, just as described.
Yes we are currently testing the fix for iPhone. Once that passes the test we will roll out the android fix. I think it's just a matter of days
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