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| 07-02-2013, 07:51 AM | #1 |
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First Lieutenant
 
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Dealer Suggestions in Baltimore Area?
I see a number of BMW dealerships in the Baltimore area - Annopolis, Towson, Russel, etc.
Any suggestions on reputable dealer? I need a basic oil change and service on my 2008. |
| 07-02-2013, 07:55 AM | #2 |
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I know a thing or 2 about a thing or 2...
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Drives: E36 M3 Coupe, e39 M5, i3s
Join Date: Oct 2008
Location: LI, NY
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Alot of people know that I've always recommended Passport BMW in Marlow Heights. I've been doing business with them since 2007. The best dealership I've worked with. The service department treats you like the most important customer. Ask for Dave Cornell.
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2019 Imperial Blue Metallic i3s BEV
2003 Le Mans Blue e39 M5 Dinan S1 1997 Alpine White e36 M3 (the old gal) 2013 Mineral White e92 M3 (sold  )2014 Carbon Black 650i M-sport (sold) |
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| 07-02-2013, 08:10 AM | #3 | |
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First Lieutenant
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Quote:
Do you happen to know offhand what they charge for an oilchange? |
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| 07-02-2013, 08:16 AM | #4 |
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Lieutenant
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I have a very good relationship with Northwest. Woody is my tech, he has an e90 M3 and Murray is my SA. Jim Hollister is an excellent service manager.
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| 07-02-2013, 11:10 AM | #5 | |
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Ya ya ya, I am Lorde, ya ya!
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Drives: E90 M3, 2015 SQ5
Join Date: May 2011
Location: Snig
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Quote:
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| 07-02-2013, 09:52 PM | #7 | |
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I know a thing or 2 about a thing or 2...
3101
Rep 3,470
Posts
Drives: E36 M3 Coupe, e39 M5, i3s
Join Date: Oct 2008
Location: LI, NY
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Quote:
http://www.passportbmw.com/specials/service.htm
__________________
2019 Imperial Blue Metallic i3s BEV
2003 Le Mans Blue e39 M5 Dinan S1 1997 Alpine White e36 M3 (the old gal) 2013 Mineral White e92 M3 (sold )2014 Carbon Black 650i M-sport (sold) |
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| 07-03-2013, 07:56 AM | #8 |
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Major General
 
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My suggestion is to start with the one closest to where you live/work (or most convenient) and make friends with your SA/tech. If they don't treat you well, then move on to the next one.
Everyone will have both good/bad things to say about any particular dealer and there is no dealer in this area that truly walks on water. It's all about the relationship with your SA/tech; you kiss their ass, and they will do the same. If there ever comes a time when you need them to stand up for you against BMWNA, the first thing the GM or Service Manager will do is ask for SA input and history.
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Paul Seto - BMW Car Club of America
President, National Capital Chapter (MD/DC/NoVA) Director, National Events ///M Chapter Become a BMW CCA member; Click HERE to join and use my member #339225 for a referral  Join our NCC Facebook Page |
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