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      01-04-2009, 05:54 PM   #1
PunjabiM3
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Problem with matte black side grill...HELP

I finally got around to installing the matte black side grills today and am very disappointed with the quality. Namely, I disassembled the stock grills, proceeded to put the side light into the matte black grill, and screw it down. I heard a crack and see that the plastic housing that holds the screw has a small crack in it. This was only at about 1/2 way screwed in. I carefully proceed to screw it down all the way and it holds. So I put that side back on the car. I then proceed to do the other side and have the same issue, only this time the entire plastic housing that holds the screw breaks into pieces! So I put the stock grill on that side back on. Wondering if anyone else has run into such a problem? To me it seems the stock torx screw is too large in diameter for these matte black grills, so the manufacturer should either correct this problem in the mold or provide smaller screws with the grills. I have contacted the vendor regarding swapping out these grills with new ones and also a solution to this problem. Very frustrating to say the least.
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      01-04-2009, 09:45 PM   #2
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Which vendor you get them from?
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      01-04-2009, 10:02 PM   #3
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Yes see here: http://www.m3post.com/forums/showthread.php?t=188592
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      01-04-2009, 11:01 PM   #4
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Looks like Jay got one of the Version I sets so we'll be swapping it out for the newer Version II for him. That is all we carry now
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      01-04-2009, 11:06 PM   #5
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That's very fair and very good customer service.
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      01-04-2009, 11:19 PM   #6
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there is a whole thread about this. some versions of the side markers need to have the screw holes drilled out with 5/32 first. i did it as a precaution and it worked perfect.
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      01-04-2009, 11:36 PM   #7
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Quote:
Originally Posted by Nick@Jlevi SW View Post
Looks like Jay got one of the Version I sets so we'll be swapping it out for the newer Version II for him. That is all we carry now
I have the version 1 that I ordered from you back in November. I had the same trouble and cracked the plastic when tightening the screw. Should I send then in the get a replacement ?
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      01-05-2009, 01:07 PM   #8
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Drop me an email, nick@jlevisw.com and I can get it straightened out for you.
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      01-05-2009, 01:09 PM   #9
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Quote:
Originally Posted by Nick@Jlevi SW View Post
Drop me an email, nick@jlevisw.com and I can get it straightened out for you.
Good service Nick
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