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      06-14-2021, 10:26 AM   #1
jlstyle
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My S7 stolen while in repair at dealership

My godness… as much as I love the car, it has been in shops for numerous things during my ownership. Today, I got a call from dealer GM that it was stolen from the dealer yesterday.
Did anyone have similar experience and/or what would be the typical outcome for this matter?
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      06-14-2021, 10:42 AM   #2
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I haven't experienced this but I've worked claims with similar circumstances. The shop's insurance should cover either the cost of the repairs (assuming the car is found and is damaged) or the value of the car if it isn't recovered. I'm sure others will chime in here about how they'd have XYZ's head on a stick if they didn't get (insert crazy amount of compensation here), but the reality is that they owe you for the cost of the car or repairs, not really to make you better than you were. That said, best case is that the car isn't recovered and you just get paid out. Theft recoveries have horrible issues further down the line. You have no idea how it was driven while out of your care. Could be a total headache down the line so even if recovered I'd push for it to be a total loss.

You also have the option of involving your insurance company and going through their theft process. They will end up charge the shop's insurance company for the costs associated with your claim but you'll likely have to incur whatever your comprehensive deductible is. You may be able to take advantage of any additional coverages you have on your policy like new car replacement etc this way.
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      06-14-2021, 10:49 AM   #3
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Quote:
Originally Posted by FNR32 View Post
That said, best case is that the car isn't recovered and you just get paid out. Theft recoveries have horrible issues further down the line. You have no idea how it was driven while out of your care. Could be a total headache down the line so even if recovered I'd push for it to be a total loss.
Very true, my 99 Vette was stolen then recovered after a lengthy car chase. It only had some minor damage which was fixed but it never drove right after that but insurance refused to total it out so ended up trading it in on a Subaru WRX. The thieves stole more than the car, they stole my confidence in it.
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      06-14-2021, 11:13 AM   #4
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Quote:
Originally Posted by erickonphoenix View Post
Very true, my 99 Vette was stolen then recovered after a lengthy car chase. It only had some minor damage which was fixed but it never drove right after that but insurance refused to total it out so ended up trading it in on a Subaru WRX. The thieves stole more than the car, they stole my confidence in it.
I theft of anything makes one feel so violated -- I can totally understand how you felt about your Vette!
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      06-14-2021, 11:26 AM   #5
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Quote:
Originally Posted by FNR32 View Post
I haven't experienced this but I've worked claims with similar circumstances. The shop's insurance should cover either the cost of the repairs (assuming the car is found and is damaged) or the value of the car if it isn't recovered. I'm sure others will chime in here about how they'd have XYZ's head on a stick if they didn't get (insert crazy amount of compensation here), but the reality is that they owe you for the cost of the car or repairs, not really to make you better than you were. That said, best case is that the car isn't recovered and you just get paid out. Theft recoveries have horrible issues further down the line. You have no idea how it was driven while out of your care. Could be a total headache down the line so even if recovered I'd push for it to be a total loss.

You also have the option of involving your insurance company and going through their theft process. They will end up charge the shop's insurance company for the costs associated with your claim but you'll likely have to incur whatever your comprehensive deductible is. You may be able to take advantage of any additional coverages you have on your policy like new car replacement etc this way.
Thank you for the reply. Will keep you posted how it plays out. Thing that bugs me the most is that thieves now have my home address with garage control. I can unplug or recode it but this is shitty feeling. Also, my DL number on the registration....
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      06-14-2021, 11:34 AM   #6
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Quote:
Originally Posted by erickonphoenix View Post
The thieves stole more than the car, they stole my confidence in it.
Truth quote of the year.
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      06-14-2021, 12:34 PM   #7
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That sucks, sorry to hear that. I guess the only silver lining is that the used car market is bonkers these days, so you might make out with a lot of money to put into something else.
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      06-14-2021, 03:02 PM   #8
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Quote:
Originally Posted by jlstyle View Post
Thank you for the reply. Will keep you posted how it plays out. Thing that bugs me the most is that thieves now have my home address with garage control. I can unplug or recode it but this is shitty feeling. Also, my DL number on the registration....
Sorry to hear about this.

Why would they have your home address?
Did you use your real address in the NAV?
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      06-14-2021, 03:19 PM   #9
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Quote:
Originally Posted by inTgr8r View Post
Sorry to hear about this.

Why would they have your home address?
Did you use your real address in the NAV?
Every state I've lived in you are required to keep a copy of your registration and insurance card with you if you are driving, most people leave it in the glovebox or on the driver's side visor.
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      06-14-2021, 09:20 PM   #10
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How the hell does something like this happen.
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      06-14-2021, 09:38 PM   #11
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Quote:
Originally Posted by Germanauto View Post
How the hell does something like this happen.
Exactly. Last time brought in the car, it was side wiped, now stolen. According to GM, thieves cut the power, broke in, drove off cars in the shop which were all unlocked with keys inside. Two of six cars they stole was pre-prepped cars and only had 25 miles of drive range which they dumped near by.
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      06-14-2021, 10:42 PM   #12
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Quote:
Originally Posted by jlstyle View Post
Exactly. Last time brought in the car, it was side wiped, now stolen. According to GM, thieves cut the power, broke in, drove off cars in the shop which were all unlocked with keys inside. Two of six cars they stole was pre-prepped cars and only had 25 miles of drive range which they dumped near by.
This was at Audi??
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      06-14-2021, 10:59 PM   #13
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Quote:
Originally Posted by Germanauto View Post
Quote:
Originally Posted by jlstyle View Post
Exactly. Last time brought in the car, it was side wiped, now stolen. According to GM, thieves cut the power, broke in, drove off cars in the shop which were all unlocked with keys inside. Two of six cars they stole was pre-prepped cars and only had 25 miles of drive range which they dumped near by.
This was at Audi??
Yes. Audi Englewood in NJ
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      06-14-2021, 11:10 PM   #14
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Yes. Audi Englewood in NJ
Unheard of.
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      06-15-2021, 06:58 AM   #15
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Does the dealership have any cameras on their lot or within the shop?
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      06-15-2021, 09:31 AM   #16
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Does the dealership have any cameras on their lot or within the shop?
They say coverage wasn't good. Regardless, I know that police would have advised dealer not to share the footage at this early stage.
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      06-15-2021, 09:54 AM   #17
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Any Rs care stolen? That's what I would have taken. LOL
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      06-15-2021, 06:38 PM   #18
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Any Rs care stolen? That's what I would have taken. LOL
Lol i have no idea. I presume they would prefer faster car to run away from cops?
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      06-15-2021, 11:06 PM   #19
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Brah, it's 2021. Didn't someone here post a few weeks ago about having their M850i (which they had already signed papers for) in a mysterious transport accident at the dealer that totaled the car (yet the dealer could not provide damage pics) AKA they sold it to someone else for more money.

Bet they somehow sold it to someone.
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      06-16-2021, 03:51 PM   #20
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My dumbass thought someone here had a Saleen S7
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      06-16-2021, 06:46 PM   #21
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My dumbass thought someone here had a Saleen S7
Haha yeah me too until they said the dealer then i was like oooohhhhh.
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      06-17-2021, 09:12 AM   #22
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Haha yeah me too until they said the dealer then i was like oooohhhhh.
Same here lol
That was a badass car. Drooled every time I passed the their lab/factory while I was in Detroit.
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