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04-04-2008, 04:13 PM | #2443 | |
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Dealer posts wrong price. Dooma350 wins auciton Dealer tries to back out of deal. Dooma posts on BimmerPost Interwebz erupt in flames, earth reverses rotation. Everyone lawyers up, and the dealer is beaten into submission. Car finally gets paid for, everyone (including dealer) claims victory. 1,000,000+ posts later, Dooma is still waiting for a car....
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04-04-2008, 05:34 PM | #2444 | |
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04-04-2008, 05:41 PM | #2445 |
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Out of the many times I had purchased a vehicle, the only time I looked a specific dealer up online was this time with Husker and I'm not the one even buying a car this time. It was a first. I don't know anyone that would, other than when finding the closest alternative locations, comparative pricing or perhaps availability as opposed to reputation and past sales history. I don't think I have ever been to a Sterling, Crevier, or New Century BMW website.
If anything, I would go there in person after making a few phone calls. |
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04-04-2008, 07:02 PM | #2446 |
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Dealer experience is as varied as the weather. Some have great experiences and others horrible. That's what happens. There are some who go out of their way to be total dicks to their salesperson etc. There are some people that are just incapable of being pleased even when the dealership goes out of their way. And then there are those times where dealerships go out of their way to be aholes and deserve the flak they get.
But let me just clearly say that dealerships are closely watched and regulated. If they break the law, they lose their license. But what laws are there to govern how a buyer acts? This isn't a post in defense of dealerships. If any of you have ever been a car salesman for longer than 6 months (most don't even last 2 months) you'll quickly figure out that many (not all) who come in to buy a car have a "plan" and that plan is to deceive. There is no law against that and dealerships have to be prepared to call these jimmy jacks out. It happened to me MANY times. Even had one yahoo falsify an internet e-mail claiming the int manager promised him a car WAY below invoice because he had the proof in the doctored e-mail. Of course, this guy came in when this particular salesman wasn't working (how convenient for him) I had access to his client base and emails and not only showed the guy that he had never contacted us but that his doctored e-mail wasn't an email that we send out. I then point blank told him it's a felony to misrepresent/forge an email and that he could either continue to tell his story to the authorities or walk out and never come back again. Once he understood I knew he was trying to hoodwink me and I quickly exposed him as a lying POS fraud, he quickly walked out. Huckster BMW, based on what has been described, got caught with their pants down and tried to play fast and loose thinking Ken would do nothing. They were wrong and they finally cooperated once the fire was lit under behind. Hopefully they have learned their lesson. And remember that dealerships aren't non profit centers. So don't be a jimmy jack when you come in wanting a car under invoice. |
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04-04-2008, 08:21 PM | #2447 | |
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BUT WAIT THERES MORE The dealer wasn't done yet. And it did nothing "cooperative." It theatened everyone on the internet with a lawsuit for speaking our minds and exposing them. And, after all that, Huckster posted a totally bullshit announcement and sent out an email to its unsuspecting customers about how it honoured the "contract" (its word, BTW) and had a satisfied customer. In other words, a total lie. Which you are apparently perpetuating. So, considering the source I take what you have posted with less than a grain of NaCl. |
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04-04-2008, 09:56 PM | #2448 | |
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04-05-2008, 06:16 PM | #2451 |
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I have a bad feeling that Dooma would have been better off had he not won the EBAY auction. When it's all said and done, I think Dooma will have spent more money than he would have if he had bought a new M3 in CA, and he could have found the exact color and options that he really wanted.
Husker, EBAY, and BMWNA all showed their true colors in this fiasco. The only winners were the lawyers that got paid, due to Husker's failures.
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04-05-2008, 06:46 PM | #2452 | |
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Similar issues were discussed during the release and price gouging involved in the release of the E46 M3. There were herds of customer that complained and wrote letters, even printed in Roundel, about shady dealer practices. |
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04-05-2008, 07:25 PM | #2453 |
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BMW NA and every other car manufacturer do not interfere with dealerships unless they do something illegal or purposely deceive the manufacturer. Hukster did no such thing and thus why BMW did not get involved. No other manufacturer, if put in the same situation, would have gotten involved. It's why manufacturers do not sell directly. If you do not like the fact that BMW didn't step in, don't EVER buy a BMW or post here again. That will show BMW! Have fun driving your Nissan Sentra.
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04-05-2008, 08:18 PM | #2454 | |
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As for the last E46 uproar, there were whole lot of new Corvette owners. |
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04-05-2008, 09:17 PM | #2455 |
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Folks, our economy is based on capitalism. You have a product. You sell that product. You price that product based on supply and demand. References to "gouging" are ridiculous. Dealers can mark up their cars however much they want. If you don't like the price you don't buy. The kicker with a hot/new car is that SOMEONE will come along and pay the premium because they just can't wait for the furor to die down.
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04-05-2008, 10:48 PM | #2456 | |
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04-05-2008, 11:00 PM | #2457 | |
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04-06-2008, 12:42 AM | #2458 | |
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How's that FORD Granada working for you? Only 59 more payments and you can RELAX!!
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04-06-2008, 02:01 AM | #2459 | |
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04-06-2008, 09:09 AM | #2460 |
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04-06-2008, 09:16 AM | #2461 |
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04-06-2008, 03:04 PM | #2462 | ||
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Let's put this in context. In this paragraph you initially state your belief that there is no law against customers trying to deceive the dealership. Then you state that you told a customer he had committed a felony for deceiving the dealership and that you would call the police if he didn't leave. It's almost as if you lie so often that you don't even realize what you are doing. Have you mentally justified to yourself that if the customer (or maybe "most" customers) is/are lairs then it's OK for you to lie too? How often do you tell a customer something that you aren't positive is true just because "it feels like the right thing to do"? With your belief that "most" customers have a plan to deceive I'm guessing quite often. Is it this sort of logic that explains why I consistently receive untrue answers from car salesmen? I just assumed they were trying to make a living and do "the best they could" but maybe it is intentional? IMO, "most" people not only don't have a plan to deceive they wouldn't even consider it. I think you're way out of bounds with that belief or your working at a dealership in a really bad part of town. |
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04-06-2008, 03:48 PM | #2463 |
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CONGRATS DOOMA!! Glad to hear you baby is finally coming home. Hopefully you get the call from the truck driver asap. It was a long ride but worth it. Enjoy.
Do you get a free fill up with that purchase? |
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04-06-2008, 04:20 PM | #2464 | |
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Again, if you haven't EVER worked for a dealership as a salesman, you should before you think you know what you are talking about. And as far as knowing a product, the cold hard facts is that fan boys of cars will always know the minute details of the car they get boners over than the salesman. A salesman should know about the product they are selling but they aren't going to know the intimate details of every engineering aspect that some of you might have. The problem stems from the dealership not properly training their sales force if they are unable to answer legitimate questions about the car. And so you understand me, I am not stating you are going in and asking bizarre questions about obscure parts of the car. And btw, you misquoted me. I didn't type MOST people come in to deceive....i typed MANY (not all). There's a big difference. And where I worked--the largest most competitive car market in the world (take a guess), many did come in with a "plan" and lied to ME and I would call them on it. I never tried to deceive them because I knew that's the best way to NOT SELL a car. Maybe salesmen in smaller markets can get away with that cuz the buyer just can't go to another dealership a few miles away. You really should go work for a dealership so you understand what it's like. Otherwise, you just come off as an emotional knee jerk reactionary. Last edited by UsedCarSalesmanwCombOver; 04-06-2008 at 04:42 PM.. |
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