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KEEP M3POST ALIVE BY DOING YOUR TIRERACK SHOPPING FROM THIS BANNER LINK! |
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03-20-2012, 01:33 PM | #68 |
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The original wheel was produced over a year ago. There have been no other issues with 22" step lips since then - as we previously stated - during this batch of step lips 3 order were affected and have all be since addressed. The current backorder has nothing to do with the issue - it's fairly normal for certain sizes of wheel lips to get backordered from time to time.
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03-20-2012, 01:36 PM | #70 | |
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03-20-2012, 01:38 PM | #72 |
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03-20-2012, 01:43 PM | #73 | |
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Lucky this didn't happen here but looking at the pictures....it very well could have.
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03-20-2012, 01:47 PM | #74 |
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what's not to get... You're now posting emails from your supplier; You charge approx 10k for a set of wheels!!! Take Accountability, no one on here cares about who's fault it was, you're selling the final product. And I have seen some nice wheels fail, but your prices are outrageous for some relatively new branded wheels. |
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03-20-2012, 01:47 PM | #75 |
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Oh the drama queens in this place for the love of God..
You think people would be just as worried driving their families in cars with hacked up engines and suspensions.. These failures have to be taken with a grain of salt..if its a solid manufactuerer failure than what more do you really expect the company to do other than what they have done to date? |
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03-20-2012, 01:48 PM | #76 | |
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who cares about computers? |
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03-20-2012, 01:57 PM | #77 |
4th down; 4th quarter? Renegade.
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03-20-2012, 01:58 PM | #78 | |
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And again, yes we're selling the final product. There was an issue. It was taken care of 3 weeks ago. |
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03-20-2012, 02:00 PM | #80 |
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03-20-2012, 02:00 PM | #81 |
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03-20-2012, 02:04 PM | #82 |
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The OP's complaint was the timeframe which we addressed numerous times already and as we showed is a timeframe issue outside of our control. We have done everything in our power to get the fastest possible fix for the OP. No other company could do any better as there is only 1 supplier.
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03-20-2012, 02:27 PM | #83 |
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I think you should remove the word "track" from anything that is not properly certified for such use. I've never seen 22" wheels being used in the track before. Also, spelling it differently i.e. "trak" should not remove you from such claims if a customer decides to use it on the track and have it fail. It's like a restaurant selling "krab" cake because it uses imitation crab meat; so these are imitation "track" wheels?
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03-20-2012, 03:14 PM | #84 | |||
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First, you blame the buyer
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Then you blame the supplier What good does this do? It admits no liability whatsoever. Michael Beyer wisely has legal counsel. Then you blame everyone else Quote:
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Most goods we buy these days have one or more suppliers not necessarily the company selling. If my DCT has mechanical issues, is BMW going to jump on the forum and blame Getrag? Probs not. And I'm not going to be calling their customer service; I'll be calling BMW's. I'll be complaining about BMW not doing enough R&D, testing, etc. It'll taint my view of BMW, who is again the ultimate assembler, seller, and owner of the product - just like you. |
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03-20-2012, 03:34 PM | #85 |
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ADV.1 stop it with the useless excuses and comebacks you are trying to throw at us. Its damn insulting if anything to the M3 community thinking we M3 drivers are a bunch with thick wallets and no brains to know a good wheel from bad? Kindly shut the fuck up your wheel failed and you're companys claims are all over the place from 360Forge to claiming to be TUV certified more than a year ago, yet till this date still nothing, and its only for 1 wheel application. Give me a break, just fucking give the person his money back and file chapter 7 already. We are not idiots.
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03-20-2012, 03:42 PM | #86 | |
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It looks like you were jacking off to them before...ADV.1 8DC
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Poppin Fresh Lieutenant Colonel Drives: With a sunroof and front plate Join Date: May 2009 Location: Bergen County NJ Posts: 1,735 iTrader: (0) Hard choice you got there buddy. HRE 790R is baller status money. ADV.1 8DC is just as boss. __________________ |
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03-20-2012, 03:45 PM | #87 |
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If we weren't taking responsibility we wouldn't have fixed the issue. All we're saying is for the naysayers that started spouting the usual hate of how our product is crap is that this was a small isolated incident caused by a supplier product that both us and our supplier is standing behind.
At the end of the day the facts are this. - A set was sold. - A set had an issue. - Our customer service replaced the wheel (or at least ordered parts to do so) weeks ago. - I.E. the problem was already handled and our customer was taken care of weeks before this thread ever came into being. |
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03-20-2012, 04:15 PM | #88 | |||
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Whoa....
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