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      08-12-2020, 04:43 PM   #1
jerryscherry
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Anyone experience extended shipping delays ordering KW/ST Suspension Products?

I ordered a set of ST XTA Coilovers for EDC for my E92 M3 back on 5/25/2020 from a reputable local BMW shop.

Have been checking in with the shop every two weeks but still nothing. Last week got some good news that a shipment may be arriving middle of this month but i'm not holding my breath.

Has anyone been experiencing shipping delays ordering KW/ST products (2-3+ months) ? I have considered cancelling and ordering from another shop but wanted to see everyone's experiences during this COVID pandemic.

Thanks
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      08-13-2020, 01:32 PM   #2
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Everyone has. I work as a commodity manager overseeing suspension and work directly with BC Racing, Air Lift Performance, Turn 14, etc and a ton more companies on the leveling/lift kit side and literally everyone has a backlog right now. I'm more surprised when a vendor tells me they're less than 2 weeks behind. Since May is a bit surprising since I'm only seeing a two week wait to ship those. Who did the shop buy them from?

Edit: Looking at it deeper i'm seeing a lot of notes from WD's stating "ETA missed" on ST and KW products so you may be right to not hold your breath for fear of passing out.

Last edited by patsbimmer1; 08-13-2020 at 01:44 PM..
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      08-13-2020, 02:34 PM   #3
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Unless it's in stock somewhere I feel like KW is always experiencing some sort of delay
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      08-14-2020, 05:25 AM   #4
BayE30
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Took 12 weeks to get my V3s, and they arrived damaged.....so yah, experiencing some delays with KW.
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      08-18-2020, 12:24 PM   #5
jerryscherry
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Quote:
Originally Posted by patsbimmer1 View Post
Everyone has. I work as a commodity manager overseeing suspension and work directly with BC Racing, Air Lift Performance, Turn 14, etc and a ton more companies on the leveling/lift kit side and literally everyone has a backlog right now. I'm more surprised when a vendor tells me they're less than 2 weeks behind. Since May is a bit surprising since I'm only seeing a two week wait to ship those. Who did the shop buy them from?

Edit: Looking at it deeper i'm seeing a lot of notes from WD's stating "ETA missed" on ST and KW products so you may be right to not hold your breath for fear of passing out.
Thanks for that info, i guess the global supply chain is really take a hard hit from this pandemic

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Originally Posted by shimmy23 View Post
Unless it's in stock somewhere I feel like KW is always experiencing some sort of delay
thanks for that , doesn't sound promising lol

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Originally Posted by BayE30 View Post
Took 12 weeks to get my V3s, and they arrived damaged.....so yah, experiencing some delays with KW.
sorry to hear that, sounds like everyone is having a bad time.
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      08-19-2020, 06:31 AM   #6
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i ordered st xta for my r56 in april, never arrived and ended up selling the car.

what ive been told, many parts coming out of de are not destined for air post, rather its shipped on a barge,ship, thus you have massive shipping delays.
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      08-19-2020, 06:50 PM   #7
jerryscherry
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Quote:
Originally Posted by amrazM View Post
i ordered st xta for my r56 in april, never arrived and ended up selling the car.

what ive been told, many parts coming out of de are not destined for air post, rather its shipped on a barge,ship, thus you have massive shipping delays.
okay that makes sense, thanks for that information
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      08-21-2020, 02:26 AM   #8
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Took 10 weeks to receive my KW HAS for my 991 recently...it shipped direct from Germany since nobody stocks that part. So yeah, I heard delays with KW is pretty normal...even pre-covid.
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