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| 08-24-2016, 01:25 PM | #1 |
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Private First Class
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Bumper Solutions - Ricky Bertel
I was referred to Rick here by Son Tran, someone I trusted to do my wheel repairs for years. Son has never disappointed me when it comes to his work. So I asked him if there was anyone around who can do key scratch repairs and he recommended Rick. Long story short, Rick and I setup an appointment where he would work on my M3 at my workplace in the morning. He took about an hour to do the rear quarter panel and it looked good AT THE MOMENT IN THE SUN.
The paint looked like it matched well to the rest of the car, however later on in the day the paint looked obviously off color in the shade with a yellowish tint. Safe to say I called Ricky at that very moment and he told me to wait 3 days to let the paint dry. I called him after a week of letting the paint dry. He texted me he would be on vacation until August 15. I have tried his work and his cell number along with several texts numerous times after that date. It feels like this guy just completely ignores me reaching out after he was done with his inadequate job. I have tried over a month to reach him, but he won't respond to anything. I have read on Yelp the only way to make him respond is through something called BBB. Can anyone help? Pics below. |
| 08-30-2016, 04:13 PM | #5 |
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Private First Class
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Update.
I was finally to reach Ricky and he agreed to colormatch the rear panel which would require a sanddown and reapply the clearcoat next week. I will update once he is finished next week. |
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| 09-05-2016, 02:48 PM | #6 |
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I've worked with Ricky. IMO he's a really good guy and worked on my M3 and did a great job. Paint match is probably one of the hardest, I'm glad that he's coming to fix your car, that is the MOST important thing. I've talked a lot with Ricky and he values his time with family so I'm sure the summer months are the hardest for him. This is no excuse, just what I know. Hope everything gets fixed for all.
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| 09-06-2016, 10:34 AM | #7 |
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i was just thinking about calling this guy, please let us know if he came through and made things right, it will determine if i even give him a call
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BMW E93 M3 / Mercedes Benz W209 CLK500
BMW E64 650I(sold) / BMW E92 328I(sold) / BMW E46 M3(sold) / BMW E92 335I(sold) Porsche 996 911 C2(sold) / BMW E46 325CI(totaled) |
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| 09-06-2016, 12:14 PM | #8 |
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I've had Ricky do work on my other car years ago and my friends' with no issues. He is a nice guy and has been very honest thru my experiences.
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@E92M3_Evo
2013 M3 ZCP DCT Eisenmann Sport exhaust | Challenge Street X-Pipe | Macht Schnell Stage 2 intake | Dinan tune | GTS DCT tune | WPC rod bearings | ARP rod bolts | Stoptech ST-40 BBK | 35% Huper Optik tint | M Performance CF spoiler | RW Carbon Arkym front lip |
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| 09-22-2016, 12:18 PM | #10 |
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thanks for the update, this helps!
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BMW E93 M3 / Mercedes Benz W209 CLK500
BMW E64 650I(sold) / BMW E92 328I(sold) / BMW E46 M3(sold) / BMW E92 335I(sold) Porsche 996 911 C2(sold) / BMW E46 325CI(totaled) |
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