Computer problem, baffled...

san~man · 09-17-2011, 03:34 AM

So, all of a sudden my desktop DVD burner doesn't work. Here's the specifics, any suggestions are greatly appreciated.

1. Bios sees drive
2. Swapped drive with a spare, no go
3. Drive gets power fine
4. Explorer doesn't see drive
5. Tried new SATA cable, no go
6. Tried new SATA mobo port, no go
7. Tried uninstalling/reinstalling drive, no go
8. Tried to boot from drive as primary to boot windows disk, in a effort to repair windows (if that was the problem), no go
9. D/L'd new driver for drive, no go

Everything was working fine up until last night. Tried installing new anti-virus program from disk, let it run, came back this morning and had an error message "drive disconnected, try again."

Everything else on the computer works fine.

I hate this shit

donovan · 09-17-2011, 12:46 PM

MAC..

WWONG · 09-17-2011, 12:48 PM

Since the BIOS sees it, it has to be the driver. Does it at least READ stuff?

SchnellM3 · 09-17-2011, 01:15 PM

Posting this in the brown people thread may yield better help

Bimmer84 · 09-17-2011, 01:22 PM

LOL

g_rant · 09-17-2011, 01:23 PM

Quote:

Originally Posted by SchnellM3

Posting this in the brown people thread may yield better help

Crazy Penguin · 09-17-2011, 02:04 PM

Rest bios to default and try again? Maybe ur MB is failing??

1sikbmr · 09-17-2011, 02:15 PM

Quote:

Originally Posted by SchnellM3

Posting this in the brown people thread may yield better help

san~man · 09-17-2011, 03:51 PM

Quote:

Originally Posted by Crazy Penguin

Rest bios to default and try again? Maybe ur MB is failing??

Everything's pretty much default bios except boot priority, strange that bios sees the drive but won't read it.

Freakazoid · 09-17-2011, 08:40 PM

hook up to another computer if possible? I believe I've had this problem with a regular cdrom years again, and the thing just ended up being kaput. I tried everything under the sun, and nothing would recognize it.

ItsHectic · 09-17-2011, 09:22 PM

Try uninstalling the AV and going through the process again.

Do other sata devices work?

Does windows see the drive at all such as device manager?

Brey335i · 09-18-2011, 12:57 AM

A new DVD Burner shouldn't be expensive at all.

I had this issue with my gaming rig and in the end the unit was junked.

Order a new one from Newegg

Inspired · 09-18-2011, 01:16 AM

Quote:

Originally Posted by Brey335i

A new DVD Burner shouldn't be expensive at all.

I had this issue with my gaming rig and in the end the unit was junked.

Order a new one from Newegg

Got a brand new one at Frys for $30.

FDfranklin · 09-18-2011, 10:28 AM

Quote:

Originally Posted by donovan

MAC..

My boss's mac book pros disk drive is broken, not even a year old. HEH

san~man · 09-18-2011, 01:12 PM

Quote:

Originally Posted by JustMe

Try uninstalling the AV and going through the process again.

Do other sata devices work?

Does windows see the drive at all such as device manager?

All other SATA ports work (2 drives).

Oddly enough, after I re-installed my antivirus program via the internet and upgraded using the product key, my computer sees the drive again. I'm thinking I may have had a virus, so I just clean installed windows again.

Thanks for the help everyone.

09-17-2011, 03:34 AM	#1
san~man Tired 131 Rep 2,673 Posts Drives: BMW-less Join Date: Nov 2007 Location: USA iTrader: (7)	Computer problem, baffled... So, all of a sudden my desktop DVD burner doesn't work. Here's the specifics, any suggestions are greatly appreciated. 1. Bios sees drive 2. Swapped drive with a spare, no go 3. Drive gets power fine 4. Explorer doesn't see drive 5. Tried new SATA cable, no go 6. Tried new SATA mobo port, no go 7. Tried uninstalling/reinstalling drive, no go 8. Tried to boot from drive as primary to boot windows disk, in a effort to repair windows (if that was the problem), no go 9. D/L'd new driver for drive, no go Everything was working fine up until last night. Tried installing new anti-virus program from disk, let it run, came back this morning and had an error message "drive disconnected, try again." Everything else on the computer works fine. I hate this shit __________________ BMW-less
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09-17-2011, 12:46 PM	#2
donovan Brigadier General 371 Rep 4,167 Posts Drives: R8 - Ford Raptor Join Date: Aug 2008 Location: National iTrader: (17)	MAC.. __________________ Audi R8 v10 Ford Raptor m3e46freak@yahoo.comfor all euro parts!! ebay/craigslist verified/ m3post/e46fanantics/m3forum/zpost/bimmerforum
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09-17-2011, 12:48 PM	#3
WWONG Banned 109 Rep 1,830 Posts Drives: 2012 BMW X5 xDrive35d Join Date: May 2010 Location: Houston, TX iTrader: (14)	Since the BIOS sees it, it has to be the driver. Does it at least READ stuff?
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09-17-2011, 01:15 PM	#4
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09-17-2011, 01:22 PM	#5
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09-17-2011, 02:04 PM	#7
Crazy Penguin Banned 117 Rep 346 Posts Drives: Jet Black Join Date: Sep 2011 Location: Suffolk iTrader: (1)	Rest bios to default and try again? Maybe ur MB is failing??
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09-17-2011, 08:40 PM	#10
Freakazoid Captain 181 Rep 962 Posts Drives: Saturn Redline Join Date: Dec 2009 Location: Pittsburgh iTrader: (0)	hook up to another computer if possible? I believe I've had this problem with a regular cdrom years again, and the thing just ended up being kaput. I tried everything under the sun, and nothing would recognize it.
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09-17-2011, 09:22 PM	#11
ItsHectic But your honour it's my Affluenza I swear! 58 Rep 533 Posts Drives: at a reasonable speed Join Date: Aug 2011 Location: NSW iTrader: (0)	Try uninstalling the AV and going through the process again. Do other sata devices work? Does windows see the drive at all such as device manager? __________________ 135i M Sport DCT. BSM/Oyster/GP trim. FBO Cobb, Bilstein EDC coilovers, M3 bushings, PSS. Knowledge of the Tapa Tapa Tapa street race start.
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09-18-2011, 12:57 AM	#12
Brey335i Banned 112 Rep 4,771 Posts Drives: e46 ///M3 Join Date: Oct 2009 Location: Austin, TX iTrader: (11)	A new DVD Burner shouldn't be expensive at all. I had this issue with my gaming rig and in the end the unit was junked. Order a new one from Newegg
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