Sales@alekshop ::Resolved::

RG88 · 06-13-2016, 06:40 PM

Wow I hope you get this resolved sooner then later.

audioMeth · 06-14-2016, 10:12 AM

Quote:

Originally Posted by ilikebmxbikes

I would call the shop. im sure alek's will fix it but if you are ever in a pick with a gift payment you can get your money back. you just have to call them or go the below route. I have done it several times.

Step 1, contact your bank and have them reverse the funds on the charge.

Step 2, contact paypal, let them know of the situation and that you issued the charge back. open a claim and work like normal.

i contacted paypal but they refused to open a claim as it was a gift and there is no buyer protection offered. I did however contact my bank and began the process.

ilikebmxbikes · 06-14-2016, 10:13 AM

Quote:

Originally Posted by nuespeedgti

Quote:

Originally Posted by ilikebmxbikes

I would call the shop. im sure alek's will fix it but if you are ever in a pick with a gift payment you can get your money back. you just have to call them or go the below route. I have done it several times.

Step 1, contact your bank and have them reverse the funds on the charge.

Step 2, contact paypal, let them know of the situation and that you issued the charge back. open a claim and work like normal.

i contacted paypal but they refused to open a claim as it was a gift and there is not buyer protection offered. I did however contact my bank and began the process.

Once you open the process with the bank- PayPal will have no choice but to investigate. Trust me- I have done it 3-4 times and it has worked out.

MasterP · 06-14-2016, 10:47 AM

Quote:

Originally Posted by nuespeedgti

unfortunately, and uncharacteristically i sent the money via PP but as a "gift" so i am stuck.

Even if you sent as gift, you can pursue with your Bank.

Easier if the payment was tied to a Credit Card.

Johnny250 · 06-14-2016, 12:56 PM

no response yet huh?

audioMeth · 06-14-2016, 01:03 PM

Quote:

Originally Posted by Johnny250

no response yet huh?

not a peep, maybe he is on vacation as i did leave a voicemail on his business line friday the 10th.

RoundelObsession · 06-14-2016, 01:05 PM

Quote:

Originally Posted by nuespeedgti

not a peep, maybe he is on vacation as i did leave a voicemail on his business line friday the 10th.

Even more of a reason to contact your credit card co. or Paypal depending on how the transaction went through. I bet you will get a response then.

audioMeth · 06-14-2016, 01:08 PM

Quote:

Originally Posted by RoundelObsession

Even more of a reason to contact your credit card co. or Paypal depending on how the transaction went through. I bet you will get a response then.

i contacted my bank and PP, paypal was not very accommodating because it was a gift but my bank processed my request.

RoundelObsession · 06-14-2016, 01:12 PM

CIFUM3 · 06-14-2016, 01:56 PM

You know they've seen this... How can they just sit there quietly after lying blatantly? A reputable shop at that!

audioMeth · 06-14-2016, 02:06 PM

Quote:

Originally Posted by CIFUM3

You know they've seen this... How can they just sit there quietly after lying blatantly? A reputable shop at that!

i just received and email from Aleks, he said he was in fact on vacation/away. i will update this thread but i am certain the outcome will be positive.

CIFUM3 · 06-14-2016, 02:13 PM

AWESOME!!! Good to hear

roastbeef · 06-15-2016, 02:58 AM

thats pretty jacked up selling some beat to shit wheels and posting a pic from when they were new.

op, if you do keep them for whatever reason, use sonax full effect wheel cleaner. you can get it from autogeek. the best stuff for wheel grime.

Hierlevelz · 06-15-2016, 06:38 PM

Quote:

Originally Posted by nuespeedgti

if i could get him on the phone or private message i would have not posted this.

I had a very similar experience with this vendor for a different item i Purchased. (ESS550 Kit) Took them longer than I would expect a shop to ship the product out and I ended up spending more money to replace parts i was told were good. And to add insult to injury the parts were packaged like shit; loosely thrown into the box with packing peanuts inside the manifold. Had I not borescoped the manifold for packing peanuts and vacuumed them out the car would have ingested them and likely caused significant damage to my engine. Not very responsive once the transaction has been completed and funds paid. I could go on and on and present details but I figured I would just give a lil feedback myself.

ck-e92 · 06-16-2016, 12:51 AM

Has anyone ever really calculated PayPal fees? http://thefeecalculator.com/

Generally, the fee is minimal, with exception to this one ($4500). It's an extra $134...I'd say, split that cost with the seller so at least you're protected. And for $4500, with the condition of the wheels you got, shamefully that's overpriced.

Tough to hear this about Alekshop, I've read they've been reputable too. I actually picked up a camera and module from their shop about a month ago; never got around to installing it though.

Best of luck,

.ck

oolas3 · 06-16-2016, 11:27 AM

Quote:

Originally Posted by ck-e92

Has anyone ever really calculated PayPal fees? http://thefeecalculator.com/

Generally, the fee is minimal, with exception to this one ($4500). It's an extra $134...I'd say, split that cost with the seller so at least you're protected. And for $4500, with the condition of the wheels you got, shamefully that's overpriced.

Tough to hear this about Alekshop, I've read they've been reputable too. I actually picked up a camera and module from their shop about a month ago; never got around to installing it though.

Best of luck,

.ck

Some people have had problems with the camera too.

audioMeth · 06-17-2016, 09:49 AM

updated original post, i still have not had a conversation with Aleks about this other then his email asking me to call him.

W/// · 06-20-2016, 11:09 AM

Quote:

Originally Posted by nuespeedgti

updated original post, i still have not had a conversation with Aleks about this other then his email asking me to call him.

Sorry to hear. I'd understand if it was maybe a little curb rash, but how can anyone possibly think it's OK to send wheels looking like that, and with that kind of damage?

I've really lucked out on these forums and have never had 1 bad experience, but this is just scary. Hope it all works out for you

dparm · 06-20-2016, 05:15 PM

Did some debris get stuck between the caliper and barrel of the wheel? I know that happens with some folks who run smaller wheels on-track and have BBKs.

audioMeth · 06-21-2016, 02:58 PM

Quote:

Originally Posted by dparm

Did some debris get stuck between the caliper and barrel of the wheel? I know that happens with some folks who run smaller wheels on-track and have BBKs.

this is my assumption, but i received them in this condition so i can't be certain.

dparm · 06-21-2016, 03:25 PM

Quote:

Originally Posted by nuespeedgti

this is my assumption, but i received them in this condition so i can't be certain.

Are the scrapes identical on the other wheel? If so, that probably just means there was poor clearance to the caliper. If not, then probably just gravel that was wedged in there.

1DarkChaos · 06-22-2016, 01:28 AM

I am on the same boat, ordered the front/rear cameras and emails after emails just wanting an update of when it will be shipped since it's been over a week now, I am getting ignored. Don't really want to go through with dispute without hearing from them but I am losing patience. If anyone go by their shop, please help us send a message!

06-13-2016, 06:40 PM	#23
RG88 Private First Class 69 Rep 195 Posts Drives: 1199R Join Date: Sep 2015 Location: Big OC iTrader: (5)	Wow I hope you get this resolved sooner then later.
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06-14-2016, 12:56 PM	#27
Johnny250 Colonel 1044 Rep 2,152 Posts Drives: 328d Wagon Join Date: Apr 2012 Location: Los Angeles iTrader: (38)	no response yet huh?
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06-14-2016, 01:12 PM	#31
RoundelObsession Banned 256 Rep 1,174 Posts Drives: S65M3 Join Date: Feb 2016 Location: Texas iTrader: (39)
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06-14-2016, 01:56 PM	#32
CIFUM3 Captain 103 Rep 999 Posts Drives: 08 E92 M3 Join Date: Jul 2013 Location: Goodyear iTrader: (0)	You know they've seen this... How can they just sit there quietly after lying blatantly? A reputable shop at that! __________________ Performance ESS 625 VT2 Supercharger - CAE Shifter - Revinora race+ axle back - Macht Schnell down pipes - SOSI X-pipe Looks M colors grill - CF trunk - Sapphire Blue Forgestars F14
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06-14-2016, 02:13 PM	#34
CIFUM3 Captain 103 Rep 999 Posts Drives: 08 E92 M3 Join Date: Jul 2013 Location: Goodyear iTrader: (0)	AWESOME!!! Good to hear __________________ Performance ESS 625 VT2 Supercharger - CAE Shifter - Revinora race+ axle back - Macht Schnell down pipes - SOSI X-pipe Looks M colors grill - CF trunk - Sapphire Blue Forgestars F14
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06-15-2016, 02:58 AM	#35
roastbeef Lieutenant General 11591 Rep 12,733 Posts Drives: E92 M3 Join Date: Nov 2010 Location: Orange County, CA iTrader: (4)	thats pretty jacked up selling some beat to shit wheels and posting a pic from when they were new. op, if you do keep them for whatever reason, use sonax full effect wheel cleaner. you can get it from autogeek. the best stuff for wheel grime. __________________ Instagram; @roastbeefmike
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06-16-2016, 12:51 AM	#37
ck-e92 Private First Class 13 Rep 94 Posts Drives: '12 E92 M3 Join Date: Jan 2016 Location: Bay Area iTrader: (1)	Has anyone ever really calculated PayPal fees? http://thefeecalculator.com/ Generally, the fee is minimal, with exception to this one ($4500). It's an extra $134...I'd say, split that cost with the seller so at least you're protected. And for $4500, with the condition of the wheels you got, shamefully that's overpriced. Tough to hear this about Alekshop, I've read they've been reputable too. I actually picked up a camera and module from their shop about a month ago; never got around to installing it though. Best of luck, .ck
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06-17-2016, 09:49 AM	#39
audioMeth BTC maxi 222 Rep 1,124 Posts Drives: F80 Join Date: Feb 2009 Location: Rehoboth, MA iTrader: (8)	updated original post, i still have not had a conversation with Aleks about this other then his email asking me to call him.
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06-20-2016, 05:15 PM	#41
dparm Stop the hate, get a V8 3853 Rep 8,625 Posts Drives: C7 Corvette GS, AMG C63 S Join Date: Jun 2013 Location: Frisco, TX iTrader: (1)	Did some debris get stuck between the caliper and barrel of the wheel? I know that happens with some folks who run smaller wheels on-track and have BBKs. __________________ Now: 2017 Corvette Grand Sport, 2021 AMG C63 S sedan Past: 2011.5 M3 sedan ZCP
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06-22-2016, 01:28 AM	#44
1DarkChaos Enlisted Member 6 Rep 31 Posts Drives: m3 Join Date: Apr 2012 Location: Toronto iTrader: (0)	I am on the same boat, ordered the front/rear cameras and emails after emails just wanting an update of when it will be shipped since it's been over a week now, I am getting ignored. Don't really want to go through with dispute without hearing from them but I am losing patience. If anyone go by their shop, please help us send a message!
	Appreciate 1 Quote