my exp. with socal dealer for 1200mi service

lxxiv · 07-18-2009, 11:46 PM

deleted

lilcow · 07-19-2009, 01:12 PM

Thanks. Will mark that dealership off on my list.

SpencerM3 · 07-20-2009, 06:27 PM

Century West seems like a bunch of morons. I've got my BMW's sewrviced at Center in Sherman Oaks and Bob Smith in Calabasas. Every dealer you'll hear horror storries and also good experiences from. I guess it's just a matter of being comfortable with the service department and diligent with them to call them out on their b.s. like you did.

zenderm3 · 07-20-2009, 06:32 PM

I really don't understand why some BMW Dealers just don't care/get it.!?

FStop7 · 07-20-2009, 06:35 PM

Socal dealers to avoid:

Santa Monica BMW
Century West

Feel free to add to the list.

immiketoo · 07-20-2009, 06:54 PM

I had my car serviced in Heidelburg Germany, and the Service Manager was great. He assured me that all three fluids needed changing, Oil, Trans and rear differential. He outlined it on paper and on the computer for me. I would have another dealer check into your rear diff because its very important to have it changed. Just my suggestion....

MrHarris · 07-20-2009, 07:06 PM

Quote:

Originally Posted by FStop7

Socal dealers to avoid:

Santa Monica BMW
Century West

Feel free to add to the list.

Crevier BMW for service sucks. One of the managers told me off and said to get lost after trying to return a broken product installed by them. They said I can pay them to uninstall it ($100) but won't give me a refund. Talk about a slap in the face.

FStop7 · 07-20-2009, 07:32 PM

Socal BMW dealerships with service depts that have done well for me:

Long Beach BMW
Beverly Hills BMW (expensive but very good work)

xtremecruiser · 08-02-2009, 11:35 AM

Quote:

Originally Posted by zenderm3

I really don't understand why some BMW Dealers just don't care/get it.!?

Because BMW customer relations for BMW USA and DE just do not care anymore, they should be called customerless relations.
You can call them and complain all you want, nothing is ever done.

Vaheb · 08-02-2009, 12:45 PM

Hows Pacific BMW service?

max08e90 · 08-02-2009, 01:22 PM

I was about to take my car to Century for Dinan mods...not anymore!

Nawaaz · 08-02-2009, 02:05 PM

That's completely absurd!! Makes me seriously ANGRY when a BMW serice dept. doesn't know what has to be done on the m3. Complete ignorance on their behalf.

tailgate1234 · 08-02-2009, 02:46 PM

My local dealer overfilled my oil as well.

07-18-2009, 11:46 PM	#1
lxxiv Enlisted Member 7 Rep 30 Posts Drives: '12 e92 m3 Join Date: May 2009 Location: Los Angeles, CA iTrader: (0)	my exp. with socal dealer for 1200mi service deleted Last edited by lxxiv; 05-04-2012 at 08:01 PM..
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07-19-2009, 01:12 PM	#2
lilcow . 0 Rep 99 Posts Drives: M3 DCT Join Date: Sep 2008 Location: . iTrader: (0)	Thanks. Will mark that dealership off on my list.
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07-20-2009, 06:27 PM	#3
SpencerM3 Sauce 75 Rep 2,023 Posts Drives: 2009 SSII E90 M3 Join Date: Jun 2006 Location: Los Angeles iTrader: (1)	Century West seems like a bunch of morons. I've got my BMW's sewrviced at Center in Sherman Oaks and Bob Smith in Calabasas. Every dealer you'll hear horror storries and also good experiences from. I guess it's just a matter of being comfortable with the service department and diligent with them to call them out on their b.s. like you did. __________________ 2009 E90 M3 \| Silverstone II \| Black Novillo \| HRE P40's \| Akrapovic Exhaust \| Eibach Pro Kit \| Jet Black Kidney Grilles \| SSII Side Reflectors \| SSII Side Gills \| LUX H8 Angel Eyes \| Macht Schnell Filter \| Tecnocraft Envy Charge Pipe "M3 drivers have no friends." - Jeremy Clarkson
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07-20-2009, 06:32 PM	#4
zenderm3 Lieutenant Colonel 95 Rep 1,996 Posts Drives: E36 M3 DY/2010 E92 M3 Join Date: Jun 2009 Location: Brisbane iTrader: (0)	I really don't understand why some BMW Dealers just don't care/get it.!? __________________ ________________ My ///M is in my garage .... and it is a beast! 2010 E92 M3 Space Grey \| Fully Loaded 1996 E36 M3 Dakar Yellow - SOLD 2004 Honda Accord Euro - SOLD
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07-20-2009, 06:35 PM	#5
FStop7 I like cars 329 Rep 5,052 Posts Drives: M6 Join Date: Oct 2008 Location: Newbury Park, CA iTrader: (3)	Socal dealers to avoid: Santa Monica BMW Century West Feel free to add to the list. __________________ My photostream: http://www.flickr.com/photos/racelap/
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07-20-2009, 07:32 PM	#8
FStop7 I like cars 329 Rep 5,052 Posts Drives: M6 Join Date: Oct 2008 Location: Newbury Park, CA iTrader: (3)	Socal BMW dealerships with service depts that have done well for me: Long Beach BMW Beverly Hills BMW (expensive but very good work) __________________ My photostream: http://www.flickr.com/photos/racelap/
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08-02-2009, 12:45 PM	#10
Vaheb Crunkster 6 Rep 94 Posts Drives: many Join Date: Jun 2009 Location: Los Angeles iTrader: (0)	Hows Pacific BMW service?
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08-02-2009, 01:22 PM	#11
max08e90 Second Lieutenant 25 Rep 211 Posts Drives: E92 Join Date: Apr 2009 Location: LA iTrader: (2)	I was about to take my car to Century for Dinan mods...not anymore!
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08-02-2009, 02:05 PM	#12
Nawaaz Brigadier General 221 Rep 4,643 Posts Drives: . Join Date: Apr 2009 Location: . iTrader: (0)	That's completely absurd!! Makes me seriously ANGRY when a BMW serice dept. doesn't know what has to be done on the m3. Complete ignorance on their behalf.
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08-02-2009, 02:46 PM	#13
tailgate1234 Private First Class 15 Rep 173 Posts Drives: 2008 M3 Sedan Silverstone II Join Date: Aug 2008 Location: SF Bay Area iTrader: (0)	My local dealer overfilled my oil as well.
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