Mode Carbon - SCAM

[TYNKUP]

Hello fellow enthusiasts,

Wanted to share my recent beyond-awful experience with Mode Carbon in an effort to create some awareness.

I originally placed an order for the side skirts in Aug. On the website it states manufacturing time is 4-6 weeks. About 4 weeks go by and I try to reach out to their Customer Service dept.

First red flag:
-The customer service number goes to an inactive number. I reached out over the next few weeks to no response. Since it had been over 6 weeks and I haven't received any communication or response, I called my credit card company and disputed the charge

24 hrs after I dispute the charge, the owner Sam, who calls himself Dir. of Marketing, reached out and said they couldn't complete the order until I reversed the charge-back.

Since Sam reached out and I finally had a line of comms into the company and a very loose explanation for the delay, I took my chances and rescinded the charge-back since I still wanted the side skirts.

Another 6-8 weeks go by after some back and forth and Sam tells me that the order is complete and that he'll have tracking to me ASAP.

2nd red flag:
-It's been over 4 weeks and every week Sam continues to say he'll have tracking for me next week.

3rd red flag:
-After doing some additional digging it looks like the business has been dissolved and is no longer even active.

Fortunately, my CC will reverse the charges but I still have lost over 4 months' worth of my time dealing with this a**hole.

Hopefully this will save someone else from making the same mistake I did as I didn't read any previous reviews.

[peter_rr35]

Had a similar experience…Lol

[Gossypiboma]

This is a common theme with Mode Carbon. I'm not sure how they are still in business. I had a similar experience years ago and my thread was deleted.

[TYNKUP]

Originally Posted by Gossypiboma

This is a common theme with Mode Carbon. I'm not sure how they are still in business. I had a similar experience years ago and my thread was deleted.

Based on the little due diligence I did, I don't think they are actually still in business.

It appears that Scammer Sam keeps a mode carbon email address and a website up to still accept "orders" that he has no intention of fulfilling and purposefully makes lies to mislead customers in an effort to keep their funds.

It's a straight scam/criminal.

Unforunate your previous post was deleted as it could have hopefully prevented a similar experience.

[siulung2005]

Originally Posted by TYNKUP

Based on the little due diligence I did, I don't think they are actually still in business.

It appears that Scammer Sam keeps a mode carbon email address and a website up to still accept "orders" that he has no intention of fulfilling and purposefully makes lies to mislead customers in an effort to keep their funds.

It's a straight scam/criminal.

Unforunate your previous post was deleted as it could have hopefully prevented a similar experience.

Very similar experience. I purchased their side shirts and had to keep asking, pushing, and begging, and I finally got that shipped out ~ a year later...

[TYNKUP]

Hey all,

Thought I'd provide a quick update.

Sam continues to email once week asking for me to reverse the chargeback and making false claims that the order is complete and he'll have tracking the following week.

My Cc has reached out to him multiple times asking for tracking and he won't respond to them or provide them with tracking.

What a joker

[gtenedio]

same experience. i charged it back. i think his mom cut off his internet, to be honest.

[TYNKUP]

I just received my chargeback. I also reported him to the FTC with all the info I could find on the guy. I hope they get him.

[Original]

Yikes, that’s unfortunate. Glad you got your money back!

[Vigoruler]

So glad I came across these Mode Carbon reviews. Was about to order a host of parts. Dodged a bullet!