[sollomon]

I took my car in for service because i had a message saying replace battery.
I took the car in dropped it off and i dont hear anything from them for almost 3 weeks.
I dont hear anything from them and i called and first they said they can not replace battery because i have a after market software. But my car is 100% stock. Later they say its because i have subwoofer and amp thats why battery went bad.( i used to have amp and woofer but took it out long time ago, and cable was laying in the car, but oem cable and battery was properly installed)
I didnt even wanted to argue and i kinda check my car this one night and i saw my car is unlocked and i got pissed off and decided to just bring the car back.
Now here comes the interesting parts
I went to get my car and i didnt feel where my car was parked was safe location. Becuase i was able to walk to where my car is without being questioned. How would you guys feel If you went to go get ur car and trunk is open, hood is open, doors are unlocked window is rolled down?
I had less than 30 dollars in car got stolen ( which doesnt bother me much because i purposely put it there to test them )
Memory card from the dash cam got stolen)
What really still bothers me in the head is scanner being stolen thats worth $3k. I known its my fault for having it there but i wasnt home when the car was towed to dealer. And didnt think about taking it out.
Its not the matter of taking what item or not, its the principle that they shouldn't be taking stuff from a car thats not theirs.
I told the director but he seems fishy and that dealership def has something going on.

[RugbyBro]

Name the dealer

[VisualEcho]

Pursue litigation?

[nioh_lbbm2]

Originally Posted by RugbyBro

Name the dealer

+1

Name and shame.

I wouldn't return to them at all

[BzsBimmer]

Well as much as it sucks you leaving valuables in the car is a bit on you. At any time you could have went to the dealer and grabbed your personal belongings.

Why would you leave $30 to “test” the dealer? Sounds like you’re fishing for issues.

Your car looks to be hooked up to a battery charger or some diagnostics process. Maybe they couldn’t lock your car or whatnot because they didn’t want to get locked out or needed the car to be on (like coding requires ignition on and seatbelt locked up etc.).

Aftermarket software could mean coding and not a tune. Technically coding can cause issues if the dealer wants to play hardball.

How do you know the tow truck driver didn’t steal your stuff?

Your car was in the back lot and probably was met with a no trespassing sign. I can understand why the dealer is not jumping at replacing your valuables. Not saying you did but you could also have easily walked off with your stuff to get the dealer to pay (mindset of the GM).

Either way, hope it works out.

[SenorFunkyPants]

Originally Posted by sollomon

I took the car in dropped it off and i dont hear anything from them for almost 3 weeks.

This bit I don't get...if it was me I'd on the blower later the same day asking whats going on.

[tdott]

Why is your car at the dealer for 3 weeks to replace a battery?

Seems like parts of the story is missing.

[Mason Hatcher]

Originally Posted by sollomon

I took my car in for service because i had a message saying replace battery.
I took the car in dropped it off and i dont hear anything from them for almost 3 weeks.
I dont hear anything from them and i called and first they said they can not replace battery because i have a after market software. But my car is 100% stock. Later they say its because i have subwoofer and amp thats why battery went bad.( i used to have amp and woofer but took it out long time ago, and cable was laying in the car, but oem cable and battery was properly installed)
I didnt even wanted to argue and i kinda check my car this one night and i saw my car is unlocked and i got pissed off and decided to just bring the car back.
Now here comes the interesting parts
I went to get my car and i didnt feel where my car was parked was safe location. Becuase i was able to walk to where my car is without being questioned. How would you guys feel If you went to go get ur car and trunk is open, hood is open, doors are unlocked window is rolled down?
I had less than 30 dollars in car got stolen ( which doesnt bother me much because i purposely put it there to test them )
Memory card from the dash cam got stolen)
What really still bothers me in the head is scanner being stolen thats worth $3k. I known its my fault for having it there but i wasnt home when the car was towed to dealer. And didnt think about taking it out.
Its not the matter of taking what item or not, its the principle that they shouldn't be taking stuff from a car thats not theirs.
I told the director but he seems fishy and that dealership def has something going on.

You seem like a weird dude.

[E93Beast]

Originally Posted by Mason Hatcher

You seem like a weird dude.

Agreed. And if you were just lookn for trouble "testing" them, you/he should have had a hidden camera to "catch" them ripping you off.

[br2wdc]

Please explain why you would wait 3 weeks to find out about a battery replacement?

Why in the world would you not call the dealer EVERY DAY asking for a status?

There is no way in the world for a battery replacement I would wait longer then a day.

Originally Posted by sollomon

I took my car in for service because i had a message saying replace battery.
I took the car in dropped it off and i dont hear anything from them for almost 3 weeks.

I told the director but he seems fishy and that dealership def has something going on.

[Wolf 335]

[overcoil]

why is that 10 gauge cable going from the coupe to the sedan ?

[calbear550]

You got some serious bad luck. Is this the same dealership that voided your warranty for lowering your M8GC??!

[calbear550]

And I saw a tree fell on you M4 too?? Man. That's some luck....

[sollomon]

they said they ran the test and waiting for result from bmw na

Originally Posted by tdott

Why is your car at the dealer for 3 weeks to replace a battery?

Seems like parts of the story is missing.

[sollomon]

why 3 weeks?
everytime i asked they said waiting for result

why didnt i call everyday?
if that was my only car maybe i wouldve

Originally Posted by br2wdc

Please explain why you would wait 3 weeks to find out about a battery replacement?

Why in the world would you not call the dealer EVERY DAY asking for a status?

There is no way in the world for a battery replacement I would wait longer then a day.

[sollomon]

how do i know if tow driver didnt steal?
because they took a picture of outside and inside of car just to prevent from hearing that .

Originally Posted by BzsBimmer

Well as much as it sucks you leaving valuables in the car is a bit on you. At any time you could have went to the dealer and grabbed your personal belongings.

Why would you leave $30 to “test” the dealer? Sounds like you’re fishing for issues.

Your car looks to be hooked up to a battery charger or some diagnostics process. Maybe they couldn’t lock your car or whatnot because they didn’t want to get locked out or needed the car to be on (like coding requires ignition on and seatbelt locked up etc.).

Aftermarket software could mean coding and not a tune. Technically coding can cause issues if the dealer wants to play hardball.

How do you know the tow truck driver didn’t steal your stuff?

Your car was in the back lot and probably was met with a no trespassing sign. I can understand why the dealer is not jumping at replacing your valuables. Not saying you did but you could also have easily walked off with your stuff to get the dealer to pay (mindset of the GM).

Either way, hope it works out.

[sollomon]

😂😂😂😂

Originally Posted by calbear550

and i saw a tree fell on you m4 too?? Man. That's some luck....

[sollomon]

yea they stole the dashcam memory card.

Originally Posted by CLEAN E93

Agreed. And if you were just lookn for trouble "testing" them, you/he should have had a hidden camera to "catch" them ripping you off.

[Aronis]

Harsh Thread....making popped corn.....carry on.....

[sollomon]

its the principle you dont take other peoples stuff weather i test or not is my problem. am i here to talk about my problem ?

Originally Posted by BzsBimmer

Well as much as it sucks you leaving valuables in the car is a bit on you. At any time you could have went to the dealer and grabbed your personal belongings.

Why would you leave $30 to “test” the dealer? Sounds like you’re fishing for issues.

Your car looks to be hooked up to a battery charger or some diagnostics process. Maybe they couldn’t lock your car or whatnot because they didn’t want to get locked out or needed the car to be on (like coding requires ignition on and seatbelt locked up etc.).

Aftermarket software could mean coding and not a tune. Technically coding can cause issues if the dealer wants to play hardball.

How do you know the tow truck driver didn’t steal your stuff?

Your car was in the back lot and probably was met with a no trespassing sign. I can understand why the dealer is not jumping at replacing your valuables. Not saying you did but you could also have easily walked off with your stuff to get the dealer to pay (mindset of the GM).

Either way, hope it works out.

[BzsBimmer]

Originally Posted by sollomon

its the principle you dont take other peoples stuff weather i test or not is my problem. am i here to talk about my problem ?

*edit - need to have some sympathy for OP...
Sure. Carry on.

If you have photographic proof that your stuff was in the car when it was taken in by the dealer, maybe file a police report for theft. Tell the GM that your stuff went missing under his care and hope for the best. Hoping they don’t throw the “We’re not responsible for your valuables” boilerplate legalese.
Have you asked them to review the camera footage?