BMW M3 Forum (E90 E92)

BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read


Go Back   M3Post - BMW M3 Forum > M3 Marketplace > Vendor Comments/Review/Feedback Forum
 
Post Reply
 
Thread Tools Search this Thread
      11-17-2015, 09:47 PM   #1
tennz
Registered
United_States
6
Rep
3
Posts

Drives: 2011 E92 M3 ZCP
Join Date: Aug 2015
Location: Northeast TN

iTrader: (0)

E-92 Lighting Buyer Beware

This company is by far the worst I've ever dealt with. How Derrick Lee can be a vendor on this wonderful site is mind boggling. I placed an order on 11-04-15 and my credit card was charged the next business day. After a week or so I contacted them only to be told it was shipped. I asked for a tracking number and he said he would send me one in 5-10 minutes. I never got the shipment or the tracking number. I contacted him yesterday only to be told it was shipped last week. He sent me a bogus tracking number and I called him out on it. I ask for a refund and he replied today saying it was shipped today. Tracking number says otherwise. He gets all of his lies mixed up and he gets confused. STAY AWAY from this company. Save yourself the trouble.
Appreciate 3
JredM2316.50
      11-19-2015, 05:25 PM   #2
tony093
Captain
tony093's Avatar
111
Rep
746
Posts

Drives: E92 AW M3
Join Date: Jan 2007
Location: Woodbridge, NJ

iTrader: (2)

thanks!
Appreciate 0
      11-20-2015, 08:12 AM   #3
BimmerRookie
Major
BimmerRookie's Avatar
United_States
469
Rep
1,320
Posts

Drives: E93 Cavalier Z24 M3
Join Date: Jan 2014
Location: Austin, TX

iTrader: (0)

Destructively: Shame on you for not looking at previous vendor reviews and searching for issues with this company, it takes 5 seconds...

Constructively: What were you buying? If AE's you should have gone to LUX...they don't mess around. Top notch customer service and product.
Appreciate 0
      11-21-2015, 04:19 PM   #4
USCTROJANSFIGHTON
Second Lieutenant
USCTROJANSFIGHTON's Avatar
United_States
23
Rep
217
Posts

Drives: Car. Vrooom.
Join Date: Sep 2012
Location: San Diego,VEGAS,IRVINE,LA,MOON

iTrader: (1)

I agree

E92 Lighting is horrible.
Piss Poor customer service.
Bait and switch. At least i got my money back
Appreciate 1
JredM2316.50
      11-23-2015, 12:40 AM   #5
XxMerlinxX
Private First Class
XxMerlinxX's Avatar
31
Rep
187
Posts

Drives: '08 E92 M3
Join Date: Aug 2015
Location: Greenville, S.C.

iTrader: (0)

Quote:
Originally Posted by BimmerRookie View Post
Destructively: Shame on you for not looking at previous vendor reviews and searching for issues with this company, it takes 5 seconds...

Constructively: What were you buying? If AE's you should have gone to LUX...they don't mess around. Top notch customer service and product.
Way to blame the victim...
Appreciate 1
JredM2316.50
      12-22-2015, 10:16 AM   #6
Rbembas_M3
Lieutenant
Rbembas_M3's Avatar
United_States
39
Rep
494
Posts

Drives: BMW 2011 M3
Join Date: Jan 2012
Location: BUFORD GA

iTrader: (0)

Garage List
2011 BMW M3  [0.00]
I had know problems and when i needed to return a ballast for a replacement
very easy RMA number, got it and boom back
__________________


2011 M3 Coupe,Jerez Black,DCT,EDC,DSC
2010 X5 30i Black
Appreciate 0
      01-17-2017, 10:38 AM   #7
JredM23
Private
United_States
17
Rep
50
Posts

Drives: '13 e92 M3 - Alpine White
Join Date: Jun 2016
Location: Queens NYC

iTrader: (0)

I had the same experience and posted my experience. It was locked by the mods for reasons unknown. They are prob tight with the vendor.
Appreciate 0
      01-21-2017, 09:55 AM   #8
Beemerlover16
Registered
0
Rep
1
Posts

Drives: BMW 740i
Join Date: Dec 2016
Location: Orange

iTrader: (0)

Buyer BEWARE - e92-lighting.com

I've had a similar experience with this company. I wasn't aware this company had such a bad reputation. Bought angel eye bulbs for my BMW and one of the controllers went bad. All I'd like to do it exchange the defective part. I can't get in touch with the this company and they won't return my calls or emails.

I've now disputed the charge with my credit card company and plan to sue them if this isn't resolved. Don't do business with this company. You will regret it.
Appreciate 0
      01-21-2017, 10:23 AM   #9
SmokinFast
Private
SmokinFast's Avatar
25
Rep
55
Posts

Drives: 2008 E92 M3
Join Date: Sep 2016
Location: Louisville, KY

iTrader: (0)

I purchased an item this past week from them. Let's just say the communication was less than transparent. I'd shop somewhere e
Appreciate 0
      02-14-2018, 01:07 PM   #10
Hatnlvr
New Member
9
Rep
26
Posts

Drives: E92 M3
Join Date: Feb 2016
Location: Southern Florida

iTrader: (0)

I ordered from them 2 weeks ago, no shipment, no emails, no response. I've sent emails and left a message at the public number and still nothing.

Guess I'm going to have to dispute the charge and stay away.
Appreciate 0
      02-14-2018, 01:13 PM   #11
JsL
Major
United_States
448
Rep
1,263
Posts

Drives: 2011 AW M3 ZCP
Join Date: Dec 2013
Location: SF Bay Area

iTrader: (2)

I've purchased from him in the past and it was fine. Sucks that you're not getting a response from him.
Appreciate 0
      02-15-2018, 06:54 AM   #12
Hatnlvr
New Member
9
Rep
26
Posts

Drives: E92 M3
Join Date: Feb 2016
Location: Southern Florida

iTrader: (0)

I was hoping posting here would finally get him to respond but that didn't work either. He needs to take down his website because obviously this is not a legitimate business.
Appreciate 0
      02-15-2018, 03:45 PM   #13
Hatnlvr
New Member
9
Rep
26
Posts

Drives: E92 M3
Join Date: Feb 2016
Location: Southern Florida

iTrader: (0)

Quote:
Originally Posted by Hatnlvr View Post
I was hoping posting here would finally get him to respond but that didn't work either. He needs to take down his website because obviously this is not a legitimate business.
Package showed up today. Never did hear back from the company, but I did receive what I ordered.
Appreciate 0
      02-16-2018, 01:53 PM   #14
b4hand
Captain
661
Rep
966
Posts

Drives: 2011 ZCP M3
Join Date: Jul 2017
Location: Austin, TX

iTrader: (3)

Quote:
Originally Posted by Hatnlvr View Post
I ordered from them 2 weeks ago, no shipment, no emails, no response. I've sent emails and left a message at the public number and still nothing.

Guess I'm going to have to dispute the charge and stay away.
I had to do this as well. No response from any of the emails I tried, or anything.
Appreciate 0
      02-16-2018, 02:08 PM   #15
dj_dub
IG: @dj_dub
dj_dub's Avatar
1802
Rep
1,451
Posts

Drives: 2010 BMW E90 M3 - SG/FR 6MT
Join Date: Jan 2013
Location: SF Bay Area to Las Vegas

iTrader: (4)

Garage List
Should've read the thread below before buying from them...while IMO their product is good, how they conduct business is straight up garbage. Never again.

http://www.m3post.com/forums/showthread.php?t=1316860
__________________
CarboProject CF Plenum | Dinan CF Intake | ESS Tune | RKP X-Pipe | Akra w/CF Tips | MFactory CF DS | CSF Cooling | AST 5200 | Hotchkis F/R Sways | SPL/Ground Control/Fall-Line Arms | DEFIV Diff Brace | StudioRSR Rollcage | 3-piece BBS RT88 | Michelin PS4S | Brembos F/R | Recaro Profi SPG XL | CAE Ultra Shifter | Perf Elec Wheel V2 | BAVSOUND | GT4 CF Front Lip/Canards/Rear Wing | Arkym CF Rear Diffuser | Forcewerkz CF SS | Varis CF Lower Tray | Turner Skidplate | BayOptiks Headlights
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 08:55 AM.




m3post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST