East Bay BMW in Pleasanton, great service!

wimpwgn · 06-08-2009, 02:27 PM

to East Bay BMW, particularly Mr. James Bingham, pre-owned sales manager, for providing me a great experience and a safe journey home.

Coming back from S.F. going to L.A., my low oil indicator lit up on I-580 and from I-drive, I found East Bay BMW to be the last BMW dealer before hitting the I-5, so I thought I will stop by and buy a quart of oil and be on my way.

When I stepped in the showroom, I was warmly greeted by the receptionist. After finding out about my situation, she told me that the parts department was closed on Sunday, and the entire service/part staff was not working. She assured me she'll have a sales manager take care of me.

Five minutes later, Mr. James Bingham brought out a little more than half bottle of oil (Castrol TWS), and filled it up for me right away. He kindly informed me that M3's regularly burn oil and advised me to buy some after I get back to L.A.

I was extremely satisfied with the service and I highly recommend this dealer.

duk · 06-08-2009, 03:27 PM

yeah east bay motors is great

06-08-2009, 02:27 PM	#1
wimpwgn Private 0 Rep 77 Posts Drives: 13 750i Join Date: Jan 2009 Location: Glendora, CA iTrader: (0)	East Bay BMW in Pleasanton, great service! to East Bay BMW, particularly Mr. James Bingham, pre-owned sales manager, for providing me a great experience and a safe journey home. Coming back from S.F. going to L.A., my low oil indicator lit up on I-580 and from I-drive, I found East Bay BMW to be the last BMW dealer before hitting the I-5, so I thought I will stop by and buy a quart of oil and be on my way. When I stepped in the showroom, I was warmly greeted by the receptionist. After finding out about my situation, she told me that the parts department was closed on Sunday, and the entire service/part staff was not working. She assured me she'll have a sales manager take care of me. Five minutes later, Mr. James Bingham brought out a little more than half bottle of oil (Castrol TWS), and filled it up for me right away. He kindly informed me that M3's regularly burn oil and advised me to buy some after I get back to L.A. I was extremely satisfied with the service and I highly recommend this dealer.
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06-08-2009, 03:27 PM	#2
duk ///M 158 Rep 3,195 Posts Drives: 2011 AW/FR 6MT E92 Join Date: Jun 2007 Location: Irvine, CA iTrader: (0)	yeah east bay motors is great __________________ 2011.5 AW/FR E92 M3 6MT
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