Bmw Na Is About To Lose Another Customer!

[Carl L]

Loads of harsh responses. Sure, the OP could use some tips on how to communicate his frustrations better and the problem doesn't seem worthy of lemon law.

However, rattles should not just be blindly accepted because it's an M3. My M5 never rattled, my 996 never rattled....

Sure, a slightly harsher ride or some drivetrain clunking is totally part of the M3 ownership experience but to go off on the guy who thinks his $75k car shouldn't rattle smacks of a blind "M3s can do no wrong" mentality.

OP- good luck fixing the rattles. A better dealer should be able to do this (or at least minimize it) and then you can enjoy all that is great about your car.

[UnaBomber]

my 2012 x5 is currently at the dealership for the 3rd time to get a rattle in the drivers seat fixed. Its horribly loud and they keep giving me the run around

[///M3AN]

Originally Posted by tibra1

You are driving a mass produced car with millions of customers..not a limited customer exotic,.not surprised about BMW NAs response and not giving a f@ck

That being said, you would get more rattles from a Lamborghini.... just sayin....

[tibra1]

Originally Posted by ///M3AN

That being said, you would get more rattles from a Lamborghini.... just sayin....

I meant it from a customer service aspect

Lambo > BMW

[alms211]

Originally Posted by dkballer22

Yeah the sound is coming from that area. The foreman and his mechanic opened up the panels and drove around to isolate the problem. They noticed some issues with the actual body of the car, nothing wire related and anything they can fix at the dealership level.


Yeah you're absolutely right but when that mass produced car cost 75K, I would expect them to care a little bit more than this. I had to hit up BMW NA and bitch to them to have them start looking into it.

Like I said before, I gave them a chance to come out to the dealership, cleared out my whole day for them and one day before, they just said "screw you, deal with it" so I told them I don't care if they tell me they will get me a new m3, I won't accept it, get me out of the car and off to my local porsche dealership.

First off, you are not getting out of the car because of a rattle. You can go get a lawyer, etc. It ain't gonna happen.

If you think a Porsche is going to be rattle free, good luck with that one as well. My current 997 Turbo has been relatively quiet save for an annoying seatbelt rattle. My 997S that I used to own, hoever, had three different dashboard rattles and a vibrating passenger door speaker that drove me crazy.

If you want a rattle free car, buy a Lexus.

[M3PO]

Originally Posted by racedoc11

I had another issue (Engine) and they didn't care either. I moving to Audi....

Bad move. I was going to buy an Audi (RS4) until I started reading their forums. I hated the idea of owning a BMW (especially an M3) but the nightmareish stories on that forum led me to where I am today (I own TWO BMWs now haha).

[Carl L]

Originally Posted by M3PO

Bad move. I was going to buy an Audi (RS4) until I started reading their forums. I hated the idea of owning a BMW (especially an M3) but the nightmareish stories on that forum led me to where I am today (I own TWO BMWs now haha).

Yup, my friend with an RS4 he bought brand new had nothing but issues with the engine. Shame, as it sounds amazing and is a blast to drive. Closest thing to a 4WD M3.

I have 3 other friends with Audis that have had major issues- a 2010 A4, a 2011 Q7 and a 2011 A3. BMW might not be perfect, but I won't touch audi nowadays despite the fact my 2006 S4 was pretty much problem free..

[M3PO]

Originally Posted by Carl Lassiter

...my 2006 S4 was pretty much problem free..

You should play the lotto then. Have you seen the issues people are having with those? Scored cylinder walls causing massive oil consumption (1 qt/300 miles, engine is a paperweight) and timing chain tensioner failures causing horrible chain rattle. The motor has to be pulled to reach the 3 timing chains and 17 tensioners (!!!) that make up the timing system ON THE BACK (???) of that motor. Minimum $5K job. If you don't fix it in time, it bends valves and ruins pistons.

That's just the bad ones. Literally half the threads in the B6/B7 S4 section is about a problem.

[Carl L]

Originally Posted by M3PO

You should play the lotto then. Have you seen the issues people are having with those? Scored cylinder walls causing massive oil consumption (1 qt/300 miles, engine is a paperweight) and timing chain tensioner failures causing horrible chain rattle. The motor has to be pulled to reach the 3 timing chains and 17 tensioners (!!!) that make up the timing system ON THE BACK (???) of that motor. Minimum $5K job. If you don't fix it in time, it bends valves and ruins pistons.

That's just the bad ones. Literally half the threads in the B6/B7 S4 section is about a problem.

Wow, I had no clue and thought the issues were confined to the tuned RS4 version of the 4.2 not the 340bhp regular B7 engine. Very glad I sold it with 25,000 on the odo, only issue I had was the speedo tach broke which was covered under warranty. Got $34k for it at the dealer so came away pretty well, I may just get myself some tickets as you say!

[TVMA Doc]

Originally Posted by dkballer22

I've been dealing with an annoying rattling sound coming from my left door on my 2012 m3. I recently purchased the car in July and had to take the car to the dealership twice for the problem.

The head foreman said my car has a manufacturer defect on the door which needs to be fixed with some type of machine, nothing that can be fixed. They had the whole side stripped open to identify the problem.

The dealership informed BMW NA and bmw NA refuses to correct the problem. Thus, I started a claim on the car with BMW NA and told them I want out of the car.

I gave BMW NA a chance to come out to the dealership to check out the car. Initially they said they would come out but then the day before they were scheduled to come out, they let me know it's not a major issue and told me to "DEAL WITH IT"

BMW NA is ridiculous, can't believe they would treat repeat customers like this. Whats the point of having a warranty if they aren't going to fix defects on cars?


WHO ARE THEY TO TELL ME THAT AN ISSUE IS MINOR? IF I PAID GOOD MONEY ON A CAR, I EXPECT A CERTAIN LEVEL OF SERVICE AND QUALITY.

I am sorry that you are having this issue. When I bought my Integra it had not only a rattle in the door, but the speakers buzzed (actually caused the door panels to vibrate along with the speaker drivers) so loudly that I couldn't turn the radio up higher than about 20% volume and had to minimize bass.

It was still only a few weeks old and under warranty when I brought it in. Acura has a different approach to this issue. Instead of saying "that's not a problem", they just repeatedly refused to acknowledge the buzz/rattle at all. That way, they didn't have to fix it because it "didn't exist".

[bimmerjph]

Originally Posted by M3PO

Bad move. I was going to buy an Audi (RS4) until I started reading their forums. I hated the idea of owning a BMW (especially an M3) but the nightmareish stories on that forum led me to where I am today (I own TWO BMWs now haha).

+1 Audi's have truely epic carbon build up.

[Race_Doc11]

I was thinking RS5...

Originally Posted by M3PO

Bad move. I was going to buy an Audi (RS4) until I started reading their forums. I hated the idea of owning a BMW (especially an M3) but the nightmareish stories on that forum led me to where I am today (I own TWO BMWs now haha).

[M3maniac20]

Well now you make me nervous about my rattles and trim creaking getting fixed. I finally complained to my salesman (just venting because I have taking the car in 6 times and the issues aren't fixed). And he just got the ball rolling. 2 minutes later he walked with me over to the head shop foreman or mechanic, forgot rxactly who he was, told him to replace the parts. (which I had no luck wih when I told my SA to do that....he wouldn't replace it. )
Just hope this will fix the problem.

Are you still trying to Persue getting out of the car?

[M3maniac20]

And I guess that is good to know about Audis....I have always heard they had problems in general, but nothing like you guys just said. I looked at a 2013 S4 and I had decided that that would be the car if I sold the M. Guess I will be sticking with BMW.

[M3PO]

Originally Posted by racedoc11

I was thinking RS5...

Same basic engine. It could potentially have the same mechanical problems. I'll almost guarantee that it will have the same horrible carbon buildup as the RS4. If so, you'll have no warranty coverage for it unless it gets bad enough to cause a CEL (that's nuts), ~10% loss in HP, misfiring, and it will need $1500 cleanings every ~25k.

Not to mention, that car got pretty pathetic performance reviews. It's not a lot of car for that amount of money. It looks pretty though...

[getalot681]

I understand the idea of paying for something and expecting them to fix items or take things seriously, but.....I have owned a number of cars and even every car my family had during my time growing up, there are always rattles. And if you don't have rattles, you soon will. It's a part of the car aging process. Sure you can try to fix, but guaranteed it will come back or another one will develop. Try not to get your blood pressure going, rattles happen.

[Porschefile]

You want to get rid of your car because of a minor rattle? Hmm.

[sycd]

I'm with the OP! Rattles drive me absolutely bonkers, and I had two big ones in the dash of my M3 from day one. It rattled more brand new than my two year old blown mustang that I traded in for the M3, I was pissed. After a couple of visits the dealership was able to fix one of the rattles, they seemed to really care. The second one I just fixed myself by adding some padding behind the trim.

To me it doesn't seem that your dealership is trying hard enough. Some "machine"?!? what the f*ck kind of machine do they need to fix a rattle? If it was so bad they should be able to describe to you exactly what the issue is and BMW wouldn't have to show up. Something's doesn't sound right, +1 for trying another dealership in your area since you're lucky enough to have the option.

[Carl L]

Originally Posted by M3maniac20

And I guess that is good to know about Audis....I have always heard they had problems in general, but nothing like you guys just said. I looked at a 2013 S4 and I had decided that that would be the car if I sold the M. Guess I will be sticking with BMW.

I'm sure you know this, but that has the supercharged 3.0 not the problematic 4.2. Neighbor has one. Nice looking, swift and good economy and bad weather grip. I haven't heard of any issues with that engine in general. However, it just seems that trans and other things are going pop on newer audis very easily. Not an issue when you're within 4/50 but if you mod or go beyond that things could get expensive. Anyhow, don't let us scare you go test one, my 06 S4 was good and that's the one that many had issues with...

[jaehshim]

Is your car a coupe?

what's the lemon law in CA?
no need to fight/argue with dealer and BMW NA.
generally if you bring in the car for service (active warranty) for same problem three times and the dealer cannot resolve the issue all three times and the problem still is present, the car can be bought back by the manufacturing company and you(owner) get the money back.

[DivideBYZero]

The e92 rattles. Deal with it.

[M3maniac20]

Yeah I've test driven the 2013 with the 3.0 twice, and I was aware of the engine, but thank you! And that is good to know that the problems were mainly with the 4.2. I don't plan on modding. It would just be a 3 year lease and a car for highway driving.

Originally Posted by Carl Lassiter

I'm sure you know this, but that has the supercharged 3.0 not the problematic 4.2. Neighbor has one. Nice looking, swift and good economy and bad weather grip. I haven't heard of any issues with that engine in general. However, it just seems that trans and other things are going pop on newer audis very easily. Not an issue when you're within 4/50 but if you mod or go beyond that things could get expensive. Anyhow, don't let us scare you go test one, my 06 S4 was good and that's the one that many had issues with...