Torn Door Panel?

HerbNRacer · 10-07-2017, 10:55 AM

So an update, the tint guy calmed down over the week and decided to replace the door panel. I will be taking the ///M in next week for her new panel!! Thanks for the votes on the poll, gave me a little more confidence to push for what was right!

deansbimmer · 10-08-2017, 09:04 AM

I think he should pay to return the door to its prior condition. However, I think you are taking advantage of the situation if expecting him to pay $2k for a brand new leather door panel when you can find them in several places used in great condition for $300.

HerbNRacer · 10-08-2017, 10:08 AM

[QUOTE=deansbimmer;22280810]I think he should pay to return the door to its prior condition. However, I think you are taking advantage of the situation if expecting him to pay $2k for a brand new leather door panel when you can find them in several places used in great

I not only would have accepted a good used panel, I asked on the forums if anyone had one... And really its not my place to source out parts for this, if the tint guy doesnt want to put in the effort to save himself $ why should I?

deansbimmer · 10-08-2017, 10:27 AM

Quote:

Originally Posted by HerbNRacer

If you read the whole thread you would have noticed I not only would have accepted a good used panel, I asked if anyone had one... And really its not my place to source out parts for this, if the tint guy doesnt want to put in the effort to save himself $ why should I?

I did read the whole thread, and I read it again just now after your comment and I still don't see where you stated anything about sourcing a used panel, asking for help finding one, or even being OK with a used panel. Maybe you have another thread you're thinking about. But you're right, if he was OK with bending over then more power to you. Carry on.

HerbNRacer · 10-08-2017, 11:57 AM

Quote:

Originally Posted by deansbimmer

I did read the whole thread, and I read it again just now after your comment and I still don't see where you stated anything about sourcing a used panel, asking for help finding one, or even being OK with a used panel. Maybe you have another thread you're thinking about. But you're right, if he was OK with bending over then more power to you. Carry on.

Yes sorry, I changed my comment. It was another thread I was asking in. And a couole PMs sent, sorry for the jump responce.

HerbNRacer · 12-01-2017, 08:39 PM

So..... I finally got the new panel and had the body shop install it and they fuked up the new panel while installing it... Now what?

SeattleLSB · 12-01-2017, 09:26 PM

Why don't you just put the panel on yourself? It's the body shops responsibility to put the new panel on correctly. They more than likely sourced a used panel and told it you it was new.

I'd ask to see the invoice from the part and ask for the old part back.

If they can't do it take the car to BMW and have them install the panel.

BOOF-M3 · 12-01-2017, 09:27 PM

There are plenty of detail guys who can fix that. Or at least they should know someone. I won't say you will never notice it but it will be hardly noticeable. Similar thing happened to me once where someone scratched/tore a panel on my 328. I would have to show you the spot for you to know it was there. It was around $100 to $150 for the fix.

HerbNRacer · 12-02-2017, 01:33 AM

Quote:

Originally Posted by SeattleE90

Why don't you just put the panel on yourself? It's the body shops responsibility to put the new panel on correctly. They more than likely sourced a used panel and told it you it was new.

I'd ask to see the invoice from the part and ask for the old part back.

If they can't do it take the car to BMW and have them install the panel.

I sourced the panel to save the tint guy $, it was perfect when I took it to the body shop. Thought about installing it myself, but again I expected a good body shop with the right tools to do it correctly... Guess it’s like the old adage “If you want something done right you have to do it yourself

Scrippy · 12-02-2017, 02:04 AM

1st Some of the replies here are ridiculous. If the vendor damaged the customers product......the vendor should resolve the issue in a reasonable and acceptable manor PERIOD! Nobody should feel bad for the vendor. The vendor should not take on an endeavor beyond their capabilities.

2nd, again the replacement panel was damaged on the corner. I did this myself and it pained me every time I saw it getting in the car. I did it removing the panel and setting it on the ground carelessly like a caveman. My stupid mistake cost me my own panel. If I was working on anyone else's hardware, I would take the time to lay out a towel or shitty blanket.

Final answer-VENDOR Fix the damage to the original state. So not "new" as the car is not. "New" or "used" part in similar condition at minimum. Temporary repair will not suffice.

deansbimmer · 12-02-2017, 11:52 AM

That is pretty ridiculous, hard to believe you're still dealing with this. It's not hard to R&R these panels without damaging them. Problem is that most body shop type places are volume shops and usually aren't equipped with the attitude, skill, or facilities to do 'fine' detail work like this to the satisfaction of most customers. Unfortunate that you have to find a specialist for something so simple.

HerbNRacer · 12-02-2017, 12:13 PM

Quote:

Originally Posted by deansbimmer

That is pretty ridiculous, hard to believe you're still dealing with this. It's not hard to R&R these panels without damaging them. Problem is that most body shop type places are volume shops and usually aren't equipped with the attitude, skill, or facilities to do 'fine' detail work like this to the satisfaction of most customers. Unfortunate that you have to find a specialist for something so simple.

No kidding! It’s getting increasingly hard to find good quality work in anything these days. Real skills are not rewarded, turn around times and profit are the only driving force... I don’t even know what to do at this point, I guess just get another one and install the damn thing myself...

BOOF-M3 · 12-02-2017, 12:30 PM

Quote:

Originally Posted by HerbNRacer

Quote:

Originally Posted by deansbimmer

That is pretty ridiculous, hard to believe you're still dealing with this. It's not hard to R&R these panels without damaging them. Problem is that most body shop type places are volume shops and usually aren't equipped with the attitude, skill, or facilities to do 'fine' detail work like this to the satisfaction of most customers. Unfortunate that you have to find a specialist for something so simple.

No kidding! It’s getting increasingly hard to find good quality work in anything these days. Real skills are not rewarded, turn around times and profit are the only driving force... I don’t even know what to do at this point, I guess just get another one and install the damn thing myself...

Herb, how much is that piece? Like I said, I had a tear/scratch in mine and my detailer called a guy and for about $100, maybe it was even less, fixed it. You would never know the difference. If that panel is a few hundred then maybe try a detailer first.

HerbNRacer · 12-02-2017, 12:55 PM

Quote:

Originally Posted by BOOF-M3

Herb, how much is that piece? Like I said, I had a tear/scratch in mine and my detailer called a guy and for about $100, maybe it was even less, fixed it. You would never know the difference. If that panel is a few hundred then maybe try a detailer first.

The panel is very expensive, $2500+ tax from the dealer and about $1600 online. And I am not ok with a fix on a panel the was never damaged to begin with. I get it that I don’t have a brand new car, but anyone that has seen my ///M would tell you it’s just about flawless. I take extremely good care of my car and if I damaged the panel myself in this way I would bite the bullet and replace it. A repair will not fix the torn vinyl, only hide it. Not OK...

BOOF-M3 · 12-02-2017, 02:46 PM

Quote:

Originally Posted by HerbNRacer

Quote:

Originally Posted by BOOF-M3

Herb, how much is that piece? Like I said, I had a tear/scratch in mine and my detailer called a guy and for about $100, maybe it was even less, fixed it. You would never know the difference. If that panel is a few hundred then maybe try a detailer first.

The panel is very expensive, $2500+ tax from the dealer and about $1600 online. And I am not ok with a fix on a panel the was never damaged to begin with. I get it that I don’t have a brand new car, but anyone that has seen my ///M would tell you it’s just about flawless. I take extremely good care of my car and if I damaged the panel myself in this way I would bite the bullet and replace it. A repair will not fix the torn vinyl, only hide it. Not OK...

Oh wow, that ain't cheap. In your last post I thought you meant that you were going to just buy a new one and replace it yourself. I now realize that you mean they need to buy a new one. I agree with your statement. The fact that they kept moving forward with the install after doing that is pretty bizarre. Not ok...

HerbNRacer · 12-02-2017, 04:13 PM

Quote:

Originally Posted by BOOF-M3

Oh wow, that ain't cheap. In your last post I thought you meant that you were going to just buy a new one and replace it yourself. I now realize that you mean they need to buy a new one. I agree with your statement. The fact that they kept moving forward with the install after doing that is pretty bizarre. Not ok...

I’m a little surprised as well. The body shop owner knows how picky I am about my car and should have known this was not gonna fly. Told them to keep it as long as they needed to make it right, no rush... I mean, at least say something about it right?

HerbNRacer · 12-04-2017, 12:06 PM

So I officially have the most expensive ///M door ever! Aside from the original cost of the door: the mirror was replaced ($1000), window was replaced ($500), outer skin repainted ($400), and 2 new door panels (dealer price: $2500+$150 install each), about $7,900.00 in repairs with tax…

When the body shop owner saw the panel he just shook his head and said he will be ordering a new one. He was pretty disappointed in his installer and was actually doing the Tint shop a favour, he wasn’t making anything on the job. Now his installer cost him $2600 for a new panel… Hopefully this will be the last time my door panel is removed in a very long time…

nrubenstein · 12-05-2017, 11:09 AM

Quote:

Originally Posted by HerbNRacer

Yes, the scratch was from the window breaking. The tint was already applied so when it broke it slid down the door. My guess is he overheated the glass trying to get the tint to form to the window, then when he sprayed the tint and stuck it to the glass it blew out. So far, the car was fixed correctly other than the door panel. Had to fight to get BMW glass put back in, but the paint and glass came out fine.

I did find a new panel from RealOEM.com for about half the price. Anyone have experience with this place?

RealOEM is just a pirated copy of BMW's parts catalog. Hugely useful utility, but no sales. It may, or may not indicate that your installer is getting screwed by his parts supplier. Unfortunately, pricing on RealOEM is not reliable.

HerbNRacer · 12-05-2017, 11:37 AM

Quote:

Originally Posted by nrubenstein

RealOEM is just a pirated copy of BMW's parts catalog. Hugely useful utility, but no sales. It may, or may not indicate that your installer is getting screwed by his parts supplier. Unfortunately, pricing on RealOEM is not reliable.

Figured this out after a lot of research. Their prices and part number for the panel were WAY off.

LVI · 12-06-2017, 07:29 PM

Quote:

Originally Posted by HerbNRacer

So I officially have the most expensive ///M door ever! Aside from the original cost of the door: the mirror was replaced ($1000), window was replaced ($500), outer skin repainted ($400), and 2 new door panels (dealer price: $2500+$150 install each), about $7,900.00 in repairs with tax…

When the body shop owner saw the panel he just shook his head and said he will be ordering a new one. He was pretty disappointed in his installer and was actually doing the Tint shop a favour, he wasn’t making anything on the job. Now his installer cost him $2600 for a new panel… Hopefully this will be the last time my door panel is removed in a very long time…

Jesus ... Who paid for this?

HerbNRacer · 12-07-2017, 12:18 PM

Quote:

Originally Posted by lawrence1

Jesus ... Who paid for this?

Warranty paid for the mirror 1 week after I got the car (8-2017). Tint shop paid for the glass, tint, door to be repainted and a door panel. Body shop is now buying another panel, hopefully they don’t fuk this one up too…

View Poll Results: Should I deal with it, or not stand for it?
Deal with it	3	10.34%
Not Stand for It	26	89.66%
Voters: 29. You may not vote on this poll

10-07-2017, 10:55 AM	#23
HerbNRacer Chitty Chitty Bang Bang 146 Rep 227 Posts Drives: 2012 e92 ZCP M3 Join Date: Aug 2017 Location: Palmtucky iTrader: (1)	So an update, the tint guy calmed down over the week and decided to replace the door panel. I will be taking the ///M in next week for her new panel!! Thanks for the votes on the poll, gave me a little more confidence to push for what was right!
	Appreciate 0 Quote

10-08-2017, 09:04 AM	#24
deansbimmer BimmerPost Supporting Vendor 3946 Rep 2,964 Posts Drives: 2011 E93 M3 Join Date: Nov 2014 Location: DFW, Texas iTrader: (17) Garage List 1988 BMW M3 [0.00] 2013 BMW M3 [0.00] 2011 X5M [0.00] 2011 BMW M3 [0.00]	I think he should pay to return the door to its prior condition. However, I think you are taking advantage of the situation if expecting him to pay $2k for a brand new leather door panel when you can find them in several places used in great condition for $300.
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10-08-2017, 10:08 AM	#25
HerbNRacer Chitty Chitty Bang Bang 146 Rep 227 Posts Drives: 2012 e92 ZCP M3 Join Date: Aug 2017 Location: Palmtucky iTrader: (1)	[QUOTE=deansbimmer;22280810]I think he should pay to return the door to its prior condition. However, I think you are taking advantage of the situation if expecting him to pay $2k for a brand new leather door panel when you can find them in several places used in great I not only would have accepted a good used panel, I asked on the forums if anyone had one... And really its not my place to source out parts for this, if the tint guy doesnt want to put in the effort to save himself $ why should I? Last edited by HerbNRacer; 10-08-2017 at 10:20 AM..
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12-01-2017, 08:39 PM	#28
HerbNRacer Chitty Chitty Bang Bang 146 Rep 227 Posts Drives: 2012 e92 ZCP M3 Join Date: Aug 2017 Location: Palmtucky iTrader: (1)	So..... I finally got the new panel and had the body shop install it and they fuked up the new panel while installing it... Now what? Attached Images
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12-01-2017, 09:26 PM	#29
SeattleLSB First Lieutenant 70 Rep 342 Posts Drives: 2022 X5, M50I Join Date: Jan 2006 Location: Seattle, Washington iTrader: (6)	Why don't you just put the panel on yourself? It's the body shops responsibility to put the new panel on correctly. They more than likely sourced a used panel and told it you it was new. I'd ask to see the invoice from the part and ask for the old part back. If they can't do it take the car to BMW and have them install the panel. __________________ 2003 M3 Coupe LSB/Blk 2011 M3 Sedan AW/BLK 2017 330XI Wagon BLK/BLK 2022 X5 M50I DG/BLK
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12-01-2017, 09:27 PM	#30
BOOF-M3 Brigadier General 4449 Rep 4,010 Posts Drives: 2011 M3 Join Date: Nov 2014 Location: South Pasadena Florida iTrader: (1)	There are plenty of detail guys who can fix that. Or at least they should know someone. I won't say you will never notice it but it will be hardly noticeable. Similar thing happened to me once where someone scratched/tore a panel on my 328. I would have to show you the spot for you to know it was there. It was around $100 to $150 for the fix.
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12-02-2017, 02:04 AM	#32
Scrippy Lord Scrip 1861 Rep 3,050 Posts Drives: 2011 M3 Coupe Join Date: Jan 2012 Location: LA,Ca iTrader: (0) Garage List [10.00] 2007 BMW 335i [10.00]	1st Some of the replies here are ridiculous. If the vendor damaged the customers product......the vendor should resolve the issue in a reasonable and acceptable manor PERIOD! Nobody should feel bad for the vendor. The vendor should not take on an endeavor beyond their capabilities. 2nd, again the replacement panel was damaged on the corner. I did this myself and it pained me every time I saw it getting in the car. I did it removing the panel and setting it on the ground carelessly like a caveman. My stupid mistake cost me my own panel. If I was working on anyone else's hardware, I would take the time to lay out a towel or shitty blanket. Final answer-VENDOR Fix the damage to the original state. So not "new" as the car is not. "New" or "used" part in similar condition at minimum. Temporary repair will not suffice. __________________
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12-02-2017, 11:52 AM	#33
deansbimmer BimmerPost Supporting Vendor 3946 Rep 2,964 Posts Drives: 2011 E93 M3 Join Date: Nov 2014 Location: DFW, Texas iTrader: (17) Garage List 1988 BMW M3 [0.00] 2013 BMW M3 [0.00] 2011 X5M [0.00] 2011 BMW M3 [0.00]	That is pretty ridiculous, hard to believe you're still dealing with this. It's not hard to R&R these panels without damaging them. Problem is that most body shop type places are volume shops and usually aren't equipped with the attitude, skill, or facilities to do 'fine' detail work like this to the satisfaction of most customers. Unfortunate that you have to find a specialist for something so simple.
	Appreciate 1 HerbNRacer145.50 Quote

12-04-2017, 12:06 PM	#39
HerbNRacer Chitty Chitty Bang Bang 146 Rep 227 Posts Drives: 2012 e92 ZCP M3 Join Date: Aug 2017 Location: Palmtucky iTrader: (1)	So I officially have the most expensive ///M door ever! Aside from the original cost of the door: the mirror was replaced ($1000), window was replaced ($500), outer skin repainted ($400), and 2 new door panels (dealer price: $2500+$150 install each), about $7,900.00 in repairs with tax… When the body shop owner saw the panel he just shook his head and said he will be ordering a new one. He was pretty disappointed in his installer and was actually doing the Tint shop a favour, he wasn’t making anything on the job. Now his installer cost him $2600 for a new panel… Hopefully this will be the last time my door panel is removed in a very long time… __________________ 2012 Alpine White ZCP e92, AG wheels with 12.5mm rear spacers, PS4S 255/35-275/35 (No rubbing), 2.5 OEM Exhaust mod Last edited by HerbNRacer; 12-04-2017 at 12:13 PM..
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