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03-23-2008, 09:23 PM | #331 | |
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it'll take a court to determine: was there a contract was there a mistake is it enforceable what are the damages and probably much more to determine juristiction etc. all for 6k$ ? his best bet is the that the dealer chooses to negotiate it will cost more to litigate, and the only winners will be the lawyers |
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03-23-2008, 09:23 PM | #332 | |
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both parties are aware of the rules and the dealer should honor the sale. |
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03-23-2008, 09:23 PM | #333 |
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I just finished reading the entire thread. While I really doubt your chances of getting your car at $60k due to the ridiculous shit that goes on with ebay on a daily basis, I wish you the absolute best. We're all (well, most of us are) pulling for you.
As a suggestion, someone should really try contacting a local morning radio show. Where i'm from, nearly every show has a segment where they answer listeners calls and proceed to put the offender on blast in front of radio's largest daily audience. Or if that doesn't work, send this link to your local Audi, Lexus, or MB dealership and see if they wont put you in a RS4, IS-F, or C63 at a good price just for pub. (and then send it to me, as it was my idea.)
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03-23-2008, 09:25 PM | #334 | |
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most states require a license to auction... http://www.dos.state.pa.us/bpoa/cwp/...=1104&q=432477 in fact PA is making ebay consignment sellers obtain a license...takes 1 year and some training |
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03-23-2008, 09:29 PM | #335 |
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Hi Dooma, Have been following this since seeing it on Autoblog earlier, very interesting. I'm coming at this a little differently than most of the other posters...... I'm a new car dealer. And I totally agree with you, it's your car. As long as you can stroke the check and live up to your side of 'the bargain', then the dealer must as well. Forget the arguments over the technicalities of eBay and all the various legalities: a deal's a deal.
The only advice I can give from decades of dealership experience would be the following: Dooma, stick to your guns but take the high road. Be respectful, don't harrass or belittle. Assume they're going to sell it to you and start pushing them for delivery. Dealers (or most of them, anyway) are human and we're all more likely to work with the customer who works with us rather than one threatening us. Fil, this guy has you right by the nuts. Take the hit, sell him the unit and get on with it. You're not losing much, if anything at all and the amount of negative NATIONAL publicity this has spawned is going to take you years and a fortune to overcome. I don't need to tell you about the importance of Customer Satisfaction Indexes, etc. The economic impact is far greater than you imagine at this point. Your factory guys are going to be pissed, your dealer principal is going to take a look at the big picture and be pissed, and your customer base..... well, you get the idea. To the salesman who ran the eBay 'auction' for the store, ask for a transfer out to the wash bay. You made a run at this guy, and that's wrong. The new car business in general has evolved beyond these type of practices, and people of your ilk are not needed nor wanted. and Mooseman, your argument is well presented, but I do wonder where you're coming from. I've had dozens of salemen work for me over the years and I'm just betting that you've put in your share of showroom hours. Make sure to hit Fil up for lunch tomorrow. Good luck in all of this. |
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03-23-2008, 09:32 PM | #336 | |
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As for the money, the original poster has already stated that he will pursue this matter on principle alone. I think he already understands that if it goes into litigation, it will cost him something.
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03-23-2008, 09:34 PM | #337 |
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Follow this thru!
Hi, First post here ever! Just wanted to wish you luck like
everyone else. Do not give up on this!!! This was their mistake and they should honor the auction! PS. I sell BMW's for a living! So I am totally interested in seeing how this plays out! |
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03-23-2008, 09:37 PM | #338 | |
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did a contract exist? what are the damages? was there a 'mistake'? I'm sure the car dealer has lawyers too, that will see and defend the other position with vigor... it would be in the best interest of both parties to negotiate... |
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03-23-2008, 09:37 PM | #339 | |
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then whats the whole point of buying things off ebay if sellers arent going to honor the sale.
a sale is a sale, its an agreement. Quote:
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03-23-2008, 09:38 PM | #340 | |
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03-23-2008, 09:38 PM | #341 |
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All legalities aside, we're talking about an auction that came in roughly 3000 dollars under invoice. They will surely suffer way more than that in lost time and customers.
Really, the whole customer service side of business isn't that difficult to understand. |
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03-23-2008, 09:40 PM | #343 | |
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03-23-2008, 09:41 PM | #344 | |
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that's why we have courts... 99.99 or higher of ebay sales go smoothly...but every once in a while you have a dispute...life goes on... I feel the dealer made a mistake, and was not trying to 'swindle' anyone... he could have easily put a reserve at BIN...but he made a mistake, imo... but our opinions don't matter, the judges does... |
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03-23-2008, 09:41 PM | #345 | |
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Well said.
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03-23-2008, 09:42 PM | #346 |
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03-23-2008, 09:44 PM | #348 | |
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I have to ask, pun intended or not intended?
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03-23-2008, 09:46 PM | #351 | |
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dont you think that the dealer should be more responsible and honor the sale??? even though they made a mistake...this whole transaction has been handled unprofessionally by the dealership.
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03-23-2008, 09:47 PM | #352 |
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