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02-20-2014, 08:45 PM | #1 |
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Review: EAS and iND
I ordered from both vendors and received my products SUPER fast..
EAS: So much package stuffing it was like an easter egg hunt.. So much fun, cats enjoyed it too.. Pedals looked beautiful, can't wait to install them! iND: I've ordered 3 sets of painted grilles in the past for previous BMW's from other vendors but I've never seen them individually wrapped in 15 layers of bubble wrap AND wrapped in soft microfiber towels.. Perfect paint, no blemishes, top notch! One seriously happy customer!
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02-20-2014, 09:02 PM | #2 |
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hmm I recently purchased something from IND and shipping the product took longer than expected (painted front reflectors). Not a big deal I guess but the associate said he would call me the next day in the AM to confirm when they were going to ship.. never got a call. Just a tracking number 2 days later.
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02-22-2014, 12:13 PM | #3 | |
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I would say that is completely reasonable considering nearly all of iND stuff is custom. I haven't ordered from EAS but I agree OP, IND is steller and customer service top-notch!
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2019 McLaren 720s / 2018 Lamborghini Huracan Performante / 2019 Porsche Macan Turbo / 2016 BMW M3/// IG @jon.hagerty
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02-22-2014, 12:59 PM | #4 | ||
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02-23-2014, 08:02 AM | #5 | |
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02-23-2014, 11:34 PM | #6 | |
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02-24-2014, 01:15 PM | #7 |
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I had awesome service and speedy delivery from EAS...Im stationed in Germany and changed my mind about getting a half cage, so I ordered the seat belt receptacle brackets for my Recaro pole positions last week and they came in today. Less than a week coming over here through APO, Armed Forces Europe is insane..thanks guys!
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ESS V2 Tune, ACM Test Pipes, AA Green Filter,Custom painted Recaro Pole Positions, Akrapovic slip on, Stoptech ST60/ Pagid pads, KW Clubsports, APEX ARC8s/Pilot Sport Cups, Hamann carbon fiber hood, ONEighty Headlight mod (selfmade), CRT lip with splitters, Blacked out/paint matched emblems, black aluminum extended paddles and pedals
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02-24-2014, 08:55 PM | #9 |
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My intent was not to badmouth anyone, just stating my experience, which I felt was atypical. I was contacted shortly after with appropriate follow up with apology. I am a Chicago native and will be moving back soon. I am very anal and I will be using IND to source my parts because I trust them. Also, due to the nature of my profession, I have very little free time… that being said I GREATLY value customer service. I try never to waste people's time and I hate when people waste mine. I know IND wont.
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03-03-2014, 07:36 PM | #10 |
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I am a local Chicago enthusiast and have always been happy with IND work, shipping or installs. They deserve all the credit they receive on various boards. The people behind IND are very nice and just a pleasure to deal with...and they are patient which is important when you cannot make up your mind
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