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11-30-2012, 10:22 AM | #1 |
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SA harassed me, then blocks my email from the survey system...now what?
he knows what he did wasn't cool and now is trying to prevent me from making it known on the survey. I called the GM but no response yet...what are my other options to make sure his attitude is noted? I was not treated fairly by this person and it's just so upsetting.
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11-30-2012, 10:24 AM | #2 |
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Call the service manager and request a survey..........
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11-30-2012, 10:27 AM | #3 |
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See if you can get the contact info for the owner of the dealership.
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11-30-2012, 10:38 AM | #4 | |
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story??
Quote:
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11-30-2012, 10:39 AM | #5 |
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11-30-2012, 10:42 AM | #6 |
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Only option at this point are ninjas.
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11-30-2012, 10:52 AM | #7 |
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Call BMW NA
Customer Relations: 1-800-831-1117 customerrelations@bmwusa.com They love hearing about bad dealer experiences.
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11-30-2012, 10:55 AM | #8 |
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What happened?
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11-30-2012, 10:58 AM | #9 | |
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Other options: - contact service manager - contact BMW NA - contact BBB - write a review on Angie's List (this has worked for me in the past) |
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11-30-2012, 11:17 AM | #10 |
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harassed like "You are pathetic for drive your M3 around dirty all the time, Keep it clean or I will let the air out of your tires" or "If you want this fixed under warranty , you have to go on a date with me" type of harassment.
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11-30-2012, 11:30 AM | #12 |
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I'm not on the forums for a few days and I miss this? What happened!?!?!
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11-30-2012, 11:43 AM | #13 |
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Do tell
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11-30-2012, 11:48 AM | #14 |
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Battle royale!
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11-30-2012, 12:21 PM | #15 |
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11-30-2012, 01:11 PM | #17 |
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Threaten the GM that you will leave a nasty Yelp review. I work at a dealership and my GM takes Yelp very seriously. It is worth a shot
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11-30-2012, 01:39 PM | #18 |
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omg plz tell us already
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11-30-2012, 02:12 PM | #19 |
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Garage List 2014 Ford Raptor [0.00]
2012 328i E92 [10.00] 2013 X5 [0.00] 2013 335i F30 [8.00] 1990 Toyota Previa [0.00] 1997 E36 M3 [10.00] 2011 E92 M3 [0.00] 2011 535i [0.00] |
Service manager might be in on it too. I brought this to his attention and he came down on the SA who informed me that my email was blocked. that SA who told me basically said the service manager chewed him out for telling me "we" blocked his email. this is getting deeper down the rabbit hole...
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11-30-2012, 02:40 PM | #20 |
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+1
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