Help w/ ESS E Flash driver install

RBB · 07-18-2012, 08:45 AM

Got my E Flash software from ESS last night. Installed on my computer with the included cable connected to a USB port as stated in the instructions. However, it appears that the driver just isn't installing. I start the E Flash program up and get to the "Looking for communications hardware" step where it fails due to "USB device not found". I've uninstalled/reinstalled the software a couple times, but no luck. Anyone else had this driver problem? How did you solve it? I'm using a 64-bit version of Win 7, if that matters.

Does the E Flash cable need to not only be plugged into the computer but also to the OBD2 port during the install as well? That's the only thing I can think of that I haven't tried yet.

sg///M3 · 07-18-2012, 08:51 AM

You need to have the cable plugged into the OBD2 port of the car as well to get past that step.

RBB · 07-18-2012, 08:59 AM

Quote:

Originally Posted by sg///M3

You need to have the cable plugged into the OBD2 port of the car as well to get past that step.

It did have it plugged into the OBD2 port during that stage, but the problem is my driver isn't properly installing. Does the cable have to be plugged into the OBD2 port during the software installation to get the driver to install properly? The instructions made it seem like the cable only needs to be plugged into your computer during installation.

sg///M3 · 07-18-2012, 09:04 AM

I only needed to have the cable plugged into my computer to install the software when I did it. If you're able to run the software, I'm assuming the drivers installed correctly. In order to get past the step you're describing of the ESS E-Flash program, you need to have the cable plugged into the car & have the car turned to "On."
BTW, mine also says "USB device not found" when I try to run the program with only the cable plugged into my computer.

RBB · 07-18-2012, 09:25 AM

Quote:

Originally Posted by sg///M3

I only needed to have the cable plugged into my computer to install the software when I did it. If you're able to run the software, I'm assuming the drivers installed correctly. In order to get past the step you're describing of the ESS E-Flash program, you need to have the cable plugged into the car & have the car turned to "On."
BTW, mine also says "USB device not found" when I try to run the program with only the cable plugged into my computer.

Yeah I had it plugged into the car and it was on. When you plug the E flash cable into your computer and look at your devices and printers does it show up with error code 28, no driver installed? Mine does, which is making me think the driver installation could be failing. The driver install could fail and the software would still run.

sg///M3 · 07-18-2012, 09:32 AM

Quote:

Originally Posted by RBB

Yeah I had it plugged into the car and it was on. When you plug the E flash cable into your computer and look at your devices and printers does it show up with error code 28, no driver installed? Mine does, which is making me think the driver installation could be failing. The driver install could fail and the software would still run.

No, mine says "ESS Flash USB."
Try e-mailing software@esstuning.com for help.

m33 · 07-18-2012, 09:54 AM

Ok , when you open the e flash program you have to manually tell it where the driver are ,

Jeff@autocouture · 07-18-2012, 10:03 AM

PM me your email address. I'll send you the newest version of the software plus instructions.

sales@ESSTuning · 07-18-2012, 10:08 AM

If you ever have issues with our products and need support please email me Roman@esstuning.com or give us a call.

RBB · 07-18-2012, 10:25 AM

Quote:

Originally Posted by sg///M3

No, mine says "ESS Flash USB."
Try e-mailing software@esstuning.com for help.

Mine is labeled the same, "ESS Flash USB". However, I have a little yellow warning sign by it. When I go into the properties it says I have no device driver installed.

Jeff@autocouture · 07-18-2012, 10:37 AM

Email sent

trilly775 · 04-29-2022, 04:47 PM

did you ever figure this out? going through the same issues now.

trilly775 · 04-30-2022, 12:01 PM

Got the updated driver from ESS so if anyone comes across this issue, I had to email ESS for the updated driver and he also sent the smg 3 transmission tune because these smg 3 trans' cannot be read, only programmed.

biggestlittlecitysales@gmail.com if you need it lmk.

07-18-2012, 08:45 AM	#1
RBB First Lieutenant 28 Rep 343 Posts Drives: E92 M3 Join Date: Mar 2012 Location: NOVA iTrader: (11)	Help w/ ESS E Flash driver install Got my E Flash software from ESS last night. Installed on my computer with the included cable connected to a USB port as stated in the instructions. However, it appears that the driver just isn't installing. I start the E Flash program up and get to the "Looking for communications hardware" step where it fails due to "USB device not found". I've uninstalled/reinstalled the software a couple times, but no luck. Anyone else had this driver problem? How did you solve it? I'm using a 64-bit version of Win 7, if that matters. Does the E Flash cable need to not only be plugged into the computer but also to the OBD2 port during the install as well? That's the only thing I can think of that I haven't tried yet.
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07-18-2012, 08:51 AM	#2
sg///M3 Lieutenant 9 Rep 435 Posts Drives: 2008 M3 DCT Join Date: May 2008 Location: Charlotte, NC iTrader: (0)	You need to have the cable plugged into the OBD2 port of the car as well to get past that step.
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07-18-2012, 09:04 AM	#4
sg///M3 Lieutenant 9 Rep 435 Posts Drives: 2008 M3 DCT Join Date: May 2008 Location: Charlotte, NC iTrader: (0)	I only needed to have the cable plugged into my computer to install the software when I did it. If you're able to run the software, I'm assuming the drivers installed correctly. In order to get past the step you're describing of the ESS E-Flash program, you need to have the cable plugged into the car & have the car turned to "On." BTW, mine also says "USB device not found" when I try to run the program with only the cable plugged into my computer.
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07-18-2012, 09:54 AM	#7
m33 Banned 140 Rep 2,682 Posts Drives: E92 VT650 MCB Individual Join Date: Dec 2008 Location: CT iTrader: (5)	Ok , when you open the e flash program you have to manually tell it where the driver are ,
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07-18-2012, 10:03 AM	#8
Jeff@autocouture BimmerPost Supporting Vendor 1024 Rep 23,883 Posts Drives: Toyota 4Runner, VW Mk1 Caddy Join Date: Feb 2007 Location: New Jersey iTrader: (0)	PM me your email address. I'll send you the newest version of the software plus instructions.
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07-18-2012, 10:08 AM	#9
sales@ESSTuning 455 Rep 3,149 Posts Drives: ESS M3 / M4 Join Date: May 2007 Location: AZ iTrader: (6)	If you ever have issues with our products and need support please email me Roman@esstuning.com or give us a call.
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07-18-2012, 10:37 AM	#11
Jeff@autocouture BimmerPost Supporting Vendor 1024 Rep 23,883 Posts Drives: Toyota 4Runner, VW Mk1 Caddy Join Date: Feb 2007 Location: New Jersey iTrader: (0)	Email sent
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04-29-2022, 04:47 PM	#12
trilly775 Registered 0 Rep 2 Posts Drives: 2008 bmw m6 Join Date: Apr 2022 Location: NV iTrader: (0)	fixed?? did you ever figure this out? going through the same issues now.
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04-30-2022, 12:01 PM	#13
trilly775 Registered 0 Rep 2 Posts Drives: 2008 bmw m6 Join Date: Apr 2022 Location: NV iTrader: (0)	Message me if you have this issue Got the updated driver from ESS so if anyone comes across this issue, I had to email ESS for the updated driver and he also sent the smg 3 transmission tune because these smg 3 trans' cannot be read, only programmed. biggestlittlecitysales@gmail.com if you need it lmk.
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