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Seventh gear at a dead stop is not supposed to happen. And it never has to me. I would call a service guy and talk it over with him.
Are you positive you saw a "7" and not a "2"? The reason I ask is because you said the car eventually started off in second gear. That can happen if you have selected that performance option. (I refer you to the manual, but, believe that would be one vertical bar). When you select this option, the car comes to a stop in second gear (showing 2D on the dash) not first gear and, of course, you start off in second. From my experience with this condition, the take off in second is surprisingly very slow and requires quite a shove on the gas pedal. And that's on flat ground. On a hill such as the one you were on, I can see where starting off in second could be an alarmingly sluggish process.
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