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      09-02-2018, 05:12 PM   #72
Solo_M_Tech
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Drives: E90 M3 6MT
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Quote:
Originally Posted by IanMan View Post
Quote:
Originally Posted by Fubar_M3 View Post
Why because I don't share your hatred for the company? Am I not allowed my own opinion? I read your post, but I just don't agree with you. Dont like it, too bad! I'm also willing to bet you exacerbated the issue by being rude to the customer support representative because you were angry. You'd never admit to that though, because why would you? lol.

No, because when you said "a simple phone call would have settled that" you obviously didn't pay attention to the fact that I did try to get ahold of them. And I wasn't rude at all. Why would I be rude to someone I needed to help me?
Right. I'm sorry you personally had a bad experience, but cases like yours are the extreme minority. Hundreds of thousands of people order from ecs yearly and never have a problem.

It's good you decided to shed light on this topic. It's better that ECS allows this thread to continue. Speaks volumes about their confidence and professionalism.
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