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Region: New Jersey
Username: DocJohn
Region: Central New Jersey
Dealership Name: Flemington BMW
Sales or Service: Service and Service
Name of Salesperson/Advisor: Service Jim Hierl, sales Ed Kiley
Overall Experience (1 lowest 5 highest): 5
Work Performed/Attempted: Scheduled maintenance, sales of 2012 M3, past sales of 2002 M3
Recommended? (Yes or No): Yes
Additional Comments: A very "high end" experience, and caring staff. Greeted promptly in a brand new indoor enclosed garage. Bright and airy, with open service bays that you can observe. You are offered a beverage and wait in one of several lounges. Appears overstaffed, but that is nice! They introduce you to your tech, and you can request him again for future services. Sales was a breeze. None of the typical nonsense. I sold my porsche to come to this dealership! Overall, good prices, fair treatment and a "ritz carlton" experience. Only ever had one problem there, way back in 2004, and it was fixed with no hassles!
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